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Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Outsourced Vendor Management Improves Your Business

Outsourced Vendor Management Improves Your Business

The small business owner has to do a lot. In fact, the smaller the business, the more he/she has to do. One thing that many small business owners do is make technology decisions. By acting like the organization's CIO or CTO (short for Chief Information Officer or Chief Technology Officer, respectively), the small business owner needs to understand what his/her organization’s technology needs are. Or, he/she needs to outsource that role. 

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How to Avoid Sinking More Capital into Your Vendor Relationships

How to Avoid Sinking More Capital into Your Vendor Relationships

The small business owner wears a lot of different hats. The smaller the business, the more hats he/she has to wear. One hat many small business owners wear is that of CIO or CTO. Short for Chief Information Officer or Chief Technology Officer, respectively, these positions typically make technology decisions for the company they work for. 

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Are Your Vendor Relationships Actually Helping Your Business?

Are Your Vendor Relationships Actually Helping Your Business?

We’re not overestimating the importance of vendors by stating that they are literally what make your business work. The company that provides your Internet service, or the software you use to track your employees’ workflow, enables you to get work done. Operations would be impeded without the solutions these vendors offer. Of course, not all vendors provide adequate services. We’ll help you weed out the good from the bad.

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Should Your Vendors Need So Much of Your Time?

Should Your Vendors Need So Much of Your Time?

Vendors can be impossible to deal with, and this problem escalates when you have quite a lot of them. Every service or product your business takes advantage of comes from a vendor, and if you have to work directly with them every time something goes awry, you’re looking at a lot of wasted time and effort. Thankfully, there’s an easier way to work with your vendors, and ironically, it involves not working with them at all--but let’s not get ahead of ourselves. There’s a process you need to go through before you can most efficiently take advantage of vendor management services.

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Your Vendors Are A Huge Asset, Unless They’re Mismanaged

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Procuring equipment is a necessary part of managing any business, but this is often easier said than done. Your organization works with multiple vendors, which could be both confusing and time-consuming. How does your business manage its vendors, and is there a way to make this easier and more efficient?

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What it’s Like to Have Your IT Company Go the Extra Mile

b2ap3_thumbnail_more_vendor_agreements_400.jpgThe appeal of a do-it-yourself project is that you’re the one doing the work. With the Do It Yourself (DIY) approach, whatever it is you're working on, you know for sure that it’s getting the attention it deserves. This is why it can be rather unnerving to have someone who you don’t fully know or trust work on your stuff. This is especially the case when it comes to your company’s technology.

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Having a Single Point of Contact for All of Your Technology Needs is Super Convenient

b2ap3_thumbnail_vendors_service_400.jpgA company’s IT infrastructure includes many moving pieces. Managing it all can be a complex venture that alludes the common employee. Yet, resolving IT issues often falls on the lap of your employees, since they’re the ones facing the problems. In situations like this, it would be best if your staff could simply resolve these issues with just one simple phone call.

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3 Vendor Management Scenarios You Should Avoid

b2ap3_thumbnail_cio_services_400.jpgManaging your vendors can be big trouble for a small business. While your organization’s productivity depends on their products and services, dealing with vendors is often an exhausting task that eats up a significant amount of time. By outsourcing this responsibility to a vendor management service, you can handle vendors much more efficiently.

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How Closely Do You Pay Attention to Your Software Licenses?

b2ap3_thumbnail_software_for_your_business_400.jpgEveryone in your organization has a specific set of mission-critical software titles that they need to fulfill their day-to-day responsibilities, and the business owner is no exception. As an end-user yourself, how often do you worry about your software’s licenses? You wouldn’t believe how many organizations lose time and money due to expired licenses, or fall victim to hackers selling compromised copies of software to unsuspecting folks. What are the consequences of either of these circumstances?

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What to Remember When Renewing Software Licenses

b2ap3_thumbnail_software_license_renewal_400.jpgBusiness owners have a schedule they use to keep track of things, like paying bills. If the bills aren’t paid, services stop being available, and you can kiss your credit score goodbye. One expense which some business owners forget to schedule is the renewal of vital software licensing. If these agreements aren’t renewed, they could have potentially disastrous consequences.

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4 Traits of a Quality Technology Vendor

b2ap3_thumbnail_it_vendors_make_it_easier_400.jpgAs a business owner, you want nothing but the best technology for your company. This new technology should be able to help your business grow and maximize your return-on-investment. It’s important to note that not all tech vendors will be able to provide you with the same quality solutions. You can get the most out of your technology by not worrying so much about your sources. That’s where our vendor management service can help your business.

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The Art of Technologese

b2ap3_thumbnail_vend400.jpgYou can hear what they are saying, but it just doesn't make any sense. You zone out. Cookies. Rambo. The Yankees. "Does that sound good", says your IT technician as you snap back into the conversation. "Sure!", you say reluctantly. Your tech is a master in the ancient art of Technologese.

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We Are Like Having Insurance on Top of Your Insurance

b2ap3_thumbnail_rain400.jpgInsurance companies will write a policy for anything that makes them profit. For example, British Insurance has collected over $3 million from Californians who have bought alien abduction insurance. You likely have insurance protecting your company's assets from every kind of threat, even the extraterrestrial kind, but do you have an insurance policy for your company's data?

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3 Ways We Manage Technology Vendors for You!

b2ap3_thumbnail_Vendor400.jpg"With a great management position, comes great responsibility." --Spiderman's Manager. If management were easy, then nobody would be a manager because everybody would know what to do. Management is challenging, primarily because of all the stress and responsibility involved. Managing your technology doesn't have to be stressful; we can do it for you with our vendor management service.

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One Call Does it All!

b2ap3_thumbnail_CallUs400.jpgHow's your to-do list looking these days? If you are running a business, then it is likely maxed out with little room for anything extra, much less something mundane like calling vendors to fix a broken piece of technology. For time consuming tasks like this, you can simply pass the job on to us and then get the satisfaction of crossing it off!

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We Can Help at Finding You Help

b2ap3_thumbnail_KnowHow400.jpgProfessional networking is an essential part of doing business. It would be nice to have a business guru on staff that is an expert in everything, but this is impossible because people's brains are finite and can only store so much data. We need to network. We need each other. You need us to manage your technology, and sometimes we need the help from other IT professionals.

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