Your Vendors Are A Huge Asset, Unless They’re Mismanaged


Procuring equipment is a necessary part of managing any business, but this is often easier said than done. Your organization works with multiple vendors, which could be both confusing and time-consuming. How does your business manage its vendors, and is there a way to make this easier and more efficient?

Vendor Management Goes Both Ways
You might consider your vendors as assets, but the fact remains that they are also businesses just like yours. This means that, while you are trying to profit from your relationship with them, they are also trying to profit from their relationship with you. This doesn’t mean that this has to be the extent of your relationship with your vendors, but be sure to keep in mind that, ultimately, you are both for-profit institutions.

Vendor management isn’t about trying to earn discounts, cut costs, and outsmart the vendors into giving you a deal that’s heavy-handed in your favor. Rather, you want to form a trusting relationship with them so that both of your needs are served adequately. Approaching vendor management in this way can help you better understand the role that vendors play in the success of your organization. Forming this kind of relationship might seem challenging, but you’ll notice that you will receive higher quality of service, friendlier negotiations, and a closer working relationship.

How to Find the Right Vendor
Just like any relationship in the business world, there will be good fits that help your business flourish, while there will be bad fits that will cause more friction than progress. We’ll help you choose the right vendors for your business’s needs.

  • Know what you want from your vendor. Once you’ve decided what role the vendor fulfills for your organization, you can then rank potential vendors in regard to how well they suit your needs.
  • Create some documents that you can use to inform vendors of what your business requires:
    • Request for Quote: This is helpful when pricing is the biggest pain point.
    • Request for Information: Put together this document to see, at a glance, information regarding the market. If what you see is ideal, move on to the next document.
    • Request for Proposals: This document allows the vendor to show how they can be beneficial to your organization. You present them with a problem that they then proceed to solve for you. If the document is too detailed or not detailed enough, you might get prospects that provide inaccurate quotes.

Negotiating with Vendors
Ultimately, you want a vendor who is willing to work with your organization to achieve mutual goals. Compromise is an important part of this process, as well as clear communications. After all, nobody wants to work with a vendor who is difficult to work with.

Ensure Ongoing Support As Needed
It’s usually the case that your relationship with a vendor won’t end after the purchase and implementation of a solution. You’ll generally form a service level agreement with your vendor of choice, which will determine how you receive service, how much is covered under your current contract, as well as what’s not covered. Unfortunately, in most cases, this means putting in a support ticket or holding for minutes on end while you’re waiting to get an issue resolved. You don’t have time to waste, so the ideal way to approach this dilemma is to have someone dedicated to dealing with vendors on your side. This way, you’ll always have access to someone who knows and understands your business’s SLAs and warranties, as well as someone who will make endless phone calls so that you don’t have to.

Computerware can be your go-to technology vendor management resource. To learn more about what we can do for your business, reach out to us at (703) 821-8200.

Does Your Network Management Seem Unmanageable?
Tip of the Week: A URL Can Help Give Away A Phishi...

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Security Tip of the Week Technology Best Practices Privacy Internet Cloud Business Management Microsoft Software Hackers Business Computing Backup Managed Service Provider Workplace Tips Productivity Data Business Saving Money Hardware Malware Email IT Support Hosted Solutions IT Services Network Security Google Small Business Smartphones Efficiency Quick Tips Gadgets User Tips Mobile Devices Business Continuity Computer Disaster Recovery Mobile Office Virtualization Network Microsoft Office Innovation VoIP Social Media Android Server Mobile Device Management Smartphone Upgrade Windows 10 Miscellaneous Ransomware Unified Threat Management Windows Operating System Remote Monitoring Remote Computing Holiday Collaboration Communication Mobile Computing Passwords Cybersecurity BYOD WiFi Vendor Management Apps Managed IT services The Internet of Things Marketing Facebook History IT Support Users Apple Firewall Analytics Automation Internet of Things Data Backup Alert Data Recovery Productivity Data Management communications Outsourced IT App Managed IT Services Save Money Artificial Intelligence IT Consultant Phishing Tech Term Gmail Office Bandwidth Health Content Filtering Going Green Big data Mobile Device Spam BDR Bring Your Own Device Antivirus Search Maintenance Printer Virus Tech Support Browser Cybercrime Managed IT Lithium-ion Battery Best Practice Information Technology Cost Management Encryption Outlook Windows 8 Budget Hiring/Firing Wireless Technology Hard Drives Computers Recovery Employer-Employee Relationship Update Phone System Hacking IBM Office 365 Money Help Desk Document Management Running Cable Administration Customer Service Two-factor Authentication Proactive IT Humor SaaS Hard Drive Windows 10 Saving Time Government VPN Website Travel Intranet Education Law Enforcement Cloud Computing Compliance Risk Management Data storage It Management Save Time Business Technology Legal Networking Training Regulations Computer Repair Paperless Office Social Networking Wireless Data Breach Disaster DDoS Project Management Hosted Solution End of Support Twitter Avoiding Downtime Robot Mobility Securty Social Engineering Word iPhone Solid State Drive Password Cortana Access Control Current Events Black Market Excel Flexibility Business Intelligence Hacker Digital Payment Customer Relationship Management Data Security Laptop Downtime Business Growth Augmented Reality Patch Management Blockchain Telephone Systems PowerPoint Comparison Tablet Fax Server User Data Loss Company Culture Social Redundancy Mouse YouTube Documents Unified Communications Settings Identity Theft Sports Computing Heating/Cooling Programming Statistics Google Maps Network Congestion Storage Digital Websites Virtual Reality Inbound Marketing Politics IT service Automobile Start Menu Tech Terms Emails Streaming Media Chromebook Retail Mobile Technology eWaste Software as a Service Pain Points Computing Infrastructure Hack Bluetooth How To Value Uninterrupted Power Supply Private Cloud Download Net Neutrality Vulnerabilities Bitcoin Cryptocurrency User Error Chrome Co-managed IT Processors Data Protection Google Docs Telephony Healthcare Machine Learning USB Router Experience Taxes Gaming Console Cleaning Distributed Denial of Service Presentation Computer Accessories Monitors Lifestyle Office Tips Webcam Public Cloud Applications Virtual Desktop Scam Text Messaging Specifications Trending Safety Relocation Piracy Tablets Upload Tip of the week Society Best Practives Banking Botnet Smart Tech Google Calendar External Harddrive Displays Skype Touchscreen News Sync HTML Digital Signature Archive VoIP Micrsooft File Sharing Fiber-Optic Database Consultation Evernote Thin CLient Microserver Mobile Security Teamwork Knowledge 3D Drones Ebay Notifications CCTV Conferencing Entertainment Reliable Computing Software License Trends Point of Contact Virtual Assistant Business Metrics Computer Malfunction Multi-Factor Security Technology Tips Smart Phones PDF Fake News Permissions Language Get More Done In Internet of Things Devices Audit Fraud Tactics Data Warehousing Leadership Turn Key UTM Content Best Available Keyboard Adminstration Pirating Information Printer Server Monitoring Scalability IT Plan Enterprise Resource Planning Analytic Emergency Hard Drive Disposal Music Trojan Motion Sickness Legislation Recycling Domains Access switches Writing Tracking Addiction Product Reviews Microsoft Excel Accountants Public Speaking Computer Care Upgrades Organize Messenger email scam Google Drive Windows Server 2008 LiFi Multi-factor Authentication Shortcut Read Rental Service Meetings Management Migration Cabling Connected Devices Entrepreneur Vulnerability Web Server Wireless Headphones Troubleshooting Spyware Mobile Payment Books Workers Network Management Environment Upselling Work/Life Balance Wi-Fi Administrator Equifax HIPAA Device Management Electricity Printing Deep Learning Electronic Payment Business Managemenet Windows 7 Visible Light Communication Memory Device security Competition Content Management Video Surveillance Webinar Supercomputer IT consulting Saving ZTime Desktop Worker Finance Microchip Nanotechnology Business Owner cache Television Reading Business Cards Samsung Service Level Agreement Startup IP Address online Currency WannaCry Downloads Human Resources Time Management Freedom of Information Harddrive Advertising Flash G Suite Application Corporate Profile CIO Debate Unified Threat Management Employer Employee Relationship Backup and Disaster Recovery Assessment SharePoint Windows XP Licensing Gamification Staffing GPS Google Wallet Hacks Physical Security Screen Reader LinkedIn CrashOverride Managing Stress Capital Productuvuty 3D Printing