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Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Make Sure Your Staff Understands How Data Disasters Come to Be

Make Sure Your Staff Understands How Data Disasters Come to Be

Disasters lurk around every corner in the workplace, even on an end-user level. All employees of a business should understand how to identify specific office disasters and what to do when they are encountered. We’ll discuss some of the most common (and deceptive) disasters, as well as how your team should handle them on the off chance they show themselves.

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Here is a Short Introduction to File Versioning

Here is a Short Introduction to File Versioning

There are certain instances where you might think having multiple versions of a file is important. After all, nobody is perfect. A file can be lost, damaged, or altered beyond belief, and you’d be none the wiser unless you have multiple versions of it. In this sense, file versioning is crucial to the success of any business that has an eye on the future and a fear of losing progress. Let’s take a look at how file versioning works and why you should take advantage of it.

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Does Retail Finally Need Technology?

Does Retail Finally Need Technology?

Unlike the office environment, the technology used in retail has been relatively stagnant. The times are changing, though. It’s been a long time coming, but the technology used in the retail environment is finally evolving to meet the growing needs of organizations. Unfortunately, this has been met with the challenges of implementing said technology in the industry.

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Here Are Some Hacks You Should Be Cognizant Of

Here Are Some Hacks You Should Be Cognizant Of

In today’s modern business environment, your organization faces untold danger. There are several threats out there that your organization’s users could fall prey to. We’ve put together a list of some of the most dangerous ones out there, as well as how your business can respond to them.

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Tip of the Week: Avoid Facetime Spying

Tip of the Week: Avoid Facetime Spying

Sometimes threats come to light only after they’ve been around for long enough to cause concern for the public. This was the case with a new bug found in Apple’s FaceTime app that allowed users to spy on others without their consent through group FaceTime calls. Thankfully, a patch has been issued that resolves it, but perhaps the way that it was implemented is the most interesting of all.

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SIEM Can Remove Some Big Headaches

SIEM Can Remove Some Big Headaches

Properly handling cybersecurity is extremely important for individuals and businesses, alike, but if you are an organization that has to meet external compliance mandates, it could be a major cost for a business that has a tendency be a target for nefarious outside entities. How many times can businesses get hacked before they take network security seriously? The answer is usually one. Prior to their first hack, most small businesses implore a “we’re too small to worry about it” strategy, but after (if there is an after), security is a major priority.

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Multitasking Is Not Just Overrated, It’s Impossible

Multitasking Is Not Just Overrated, It’s Impossible

It seems that businesses today are obsessed with productivity, and while this isn’t a bad thing inherently, it can encourage you and your employees to pick up bad habits. Unfortunately, those who try to juggle responsibilities are often less productive than people that focus on one task and take it through to completion. Let’s discuss why this is, and how you can better, more productively make use of your time.

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The Best Extra Features of a VoIP Service

The Best Extra Features of a VoIP Service

We’ve beaten this point into the ground countless times already, but Voice over Internet Protocol, or VoIP, presents clear benefits compared to the traditional way of using a telephone for business purposes. One of the key ways that VoIP does this is by providing features that traditional telephony simply cannot compete with. We’ll be discussing some of the best ways you can augment your VoIP solution with additional add-ons.

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Simple and Smart Audio Recording Technology

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Transparency in government is a key component of any free society, and U.S. law encourages government agencies to make records available to the public whenever possible.

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Tip of the Week: Improve Your Business’ Communications

Tip of the Week: Improve Your Business’ Communications

Communication is imperative to the success of your business, but sometimes it’s easier said than done--particularly if your organization relies on technology-related communication that can make context and subtext difficult to detect. Here are some tips to ensure that your employees are as clear and concise as possible with your communication mediums.

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SMBs Beginning to Embrace Augmented Reality

SMBs Beginning to Embrace Augmented Reality

There are moments when a technology solution presents itself and is simply too valuable to pass up, but they are generally few and far between. One particular solution you can use to great effect is augmented reality, and we believe that with the right implementation and support, you can overcome challenges that the future might hold.

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A PSA for PSA Solutions

A PSA for PSA Solutions

Productivity is one of the key ingredients for your business’ profitability. However, if a particular service has too many requirements to make it profitable, PSA (or professional services automation) software may be the right fit for your needs. Here, we’ll review what PSA software does, and how it can be a great benefit to a business in the professional services industry.

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Tip of the Week: Use PowerPoint for More Than Presentations

Tip of the Week: Use PowerPoint for More Than Presentations

PowerPoint is one of the better-known Microsoft Office applications, primarily for putting together slideshow presentations. However, there are other ways you can use it that might not seem immediately noticeable. This week’s tip is dedicated to how you can use PowerPoint for other purposes besides slideshow presentations.

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Data Management and the Small Business

Data Management and the Small Business

All businesses need to be as efficient with their resources as possible. You might be surprised by the difference you can make simply by using your data more effectively. Stronger data management platforms, or DMPs, can put you in a better position to understand your organization’s needs, including its market and its customers. It’s time to look at how a DMP can make your business more effective and resource-efficient.

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Where Should You Host Your Telephone System?

Where Should You Host Your Telephone System?

The cloud is one of the best ways providers can make their services accessible, but not all businesses have the same needs. Some might host their cloud-based services on-site, while others might outsource the management to a third-party organization. Hosted VoIP is one of the most common ways businesses utilize the cloud, but what makes it better than the traditional on-site method of hosting? Let’s dig in.

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Artificial Intelligence Brings Benefits to Healthcare

Artificial Intelligence Brings Benefits to Healthcare

The healthcare industry is notorious for its reliance on technology these days. With so many compliance laws and procedures that must be followed in the correct way, many businesses have turned to technology to make their jobs easier. Medical IT in particular can create a lot of concerns regarding infrastructure design and data sharing. How can innovations in artificial intelligence change this? Let’s find out.

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Tip of the Week: Learn to Use Digital Note-Taking Apps

Tip of the Week: Learn to Use Digital Note-Taking Apps

Notebooks are one of the oldest and most reliable ways of taking notes. You probably have many notebooks sitting around the office filled with information. Of course, with today’s technology growing more accessible, digital notebooks have grown in popularity. In fact, they might even be more dynamic and helpful than the traditional notepad. Here are some tips to help you get the most out of your digital note-taking solution.

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Cloud Apps Push Integrated Communications

Cloud Apps Push Integrated Communications

The cloud gives businesses just like yours the tools to become more productive throughout the workday, but no two organizations are the same. Your business’ needs will differ from others like you. How can you make sure that you have the tools needed to get the most out of your workday? You can start by implementing the right technology solutions--namely, the cloud, which can make communication and collaboration much more efficient as a whole.

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Cloud Computing and the New Businesses

Cloud Computing and the New Businesses

The latest technology can help businesses compete with even large organizations if it’s implemented properly. The cloud is one of these tools that helps new businesses take advantage of goods and services previously inaccessible to those with limited budgets and in-house assets. In fact, the cloud is one of the few solutions your organization can implement that actually grow alongside your business.

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The Medical Field is Having an IT Growth Spurt

The Medical Field is Having an IT Growth Spurt

For many industries, technology has been extremely important to the expansion and innovation of their processes and outcomes. This is especially true in the case of the healthcare industry and the advancements made to medical IT. Particularly, this has given patients a far greater scope of control over their medical records - something that healthcare providers must remain aware of to leverage these changes to their advantage.

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