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Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Good Communication Is a Key to Good Business

Good Communication Is a Key to Good Business

People are known to consider good communication as the foundation to forging and maintaining successful relationships. For businesses, this couldn’t be more true. Solid communications both in the operations of a business and with its customers can set it apart from other businesses that are trying to do the same things. This month, we thought we’d take a look at how small businesses can build a successful communications strategy that allows them to thrive in today’s competitive marketplace. 

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Cybercrime (And Lightning) Have No Problem Striking Twice

Cybercrime (And Lightning) Have No Problem Striking Twice

We’ve become aware of a concerning phenomenon: the perception that a business that has already been targeted by a cyberattack, won’t be attacked again. We here to tell you that this is decidedly not the case—in fact, according to cybersecurity solutions provider Crowdstrike, there’s a 68 percent chance a targeted business will see another attack within a year.

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Changing Technology Strategies Isn’t Always Great for Businesses

Changing Technology Strategies Isn’t Always Great for Businesses

For businesses that are looking to make large shifts in their operational strategies by adding new technology, they may be looking at some problems when the technology doesn’t take as advertised. Today, we will take a look at how technology, as useful as it can be, can also be problematic if the deployment isn’t handled properly. 

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Consumers Need to Prioritize Security

Consumers Need to Prioritize Security

There has been a massive increase in online shopping since the start of 2020 and it is important that consumers do their best to understand the potential security risks associated with ecommerce, and how to navigate around them. This month, we discuss some of the best practices that consumers can follow when shopping online. 

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3 Employee-Related Threats and What To Do to Stop Them

3 Employee-Related Threats and What To Do to Stop Them

I think most business owners would be kind of surprised to find out that the biggest threat to their business wasn’t hackers or natural disasters, it was coming from the same people they depend on the most: their employees. 

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Productivity Tips That Anyone Can Use

Productivity Tips That Anyone Can Use

Businesses are always looking for a way to boost productivity. Some businesses will try almost anything to do so. For the individual, however, managing your productivity is a little less complicated. That’s not to say that it is always simple. Typically, the best way to improve productivity is to improve time management. How does one go about changing their behaviors to improve their productivity? Let’s take a look at a couple of ways.

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Tip of the Week: Embedding a Video into a PowerPoint Presentation

Tip of the Week: Embedding a Video into a PowerPoint Presentation

Microsoft PowerPoint is an extremely effective visual tool for helping to get a message across. Oftentimes, however, a video clip can be even more effective at driving home a point or summarizing a topic than a presentation. Of course, you don’t necessarily have to choose between one or the other. Let’s go over how you can embed a YouTube video directly into a presentation built in Microsoft PowerPoint.

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Shifts In Strategy Keep Businesses Moving Along

Shifts In Strategy Keep Businesses Moving Along

The past year has been tough on many businesses. If they’ve learned anything it is the importance of staying flexible. The COVID-19 pandemic has created the need for organizations to move their operations offsite for fears of spreading the virus. With several different pharmaceutical companies now testing and pushing out vaccines for the virus, it seems that offices and other places of businesses will be opening back up, right? 

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GoDaddy Demonstrated How Not to Educate Users About Phishing

GoDaddy Demonstrated How Not to Educate Users About Phishing

While phishing awareness is an important practice to teach to a business’ employees, some methods are better than others, as GoDaddy—the domain registrar and web-hosting company notorious for its run of risqué ads—is learning the hard way. On December 14, GoDaddy’s employees received an email that seemed to be a holiday bonus from the company… only to find out (the hard way) that it was a phishing test that their employer had run.

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Tip of the Week: What to Do if Your Smartphone Goes Missing

Tip of the Week: What to Do if Your Smartphone Goes Missing

Uh oh—your mobile device is missing.

If you ever find yourself in this situation, time is of the essence… particularly if you have reason to believe that your device was stolen. To help prevent things from getting messy, we’ve put together a checklist for you to run down in case you suddenly can’t find your smartphone or tablet.

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Tip of the Week: What to Do Before You Lose Your Phone

Tip of the Week: What to Do Before You Lose Your Phone

It isn’t like anyone actively means to lose their smartphone, but stuff happens. After all, many of us have our device in-hand for most of our waking hours, so there’s plenty of opportunities for it to be left behind somewhere. Fortunately, there are ways that you can set up your smartphone to help track it should it be lost, whether it’s an Apple device or on the Android platform.

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Let’s Take a Look at a Few 2021 Business Trends

Let’s Take a Look at a Few 2021 Business Trends

With nearly everyone facing a recession in 2021, businesses are going to be looking to technology to keep their businesses afloat. The COVID-19 pandemic made businesses shift their priorities in 2020 and as the pandemic enters year two, these strategies will be equally important in 2021. Let’s take a look at three trends you will see businesses follow this year. 

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Tip of the Week: 2 Things You Need to Know to Properly Set Up Your Wi-Fi

Tip of the Week: 2 Things You Need to Know to Properly Set Up Your Wi-Fi

People are constantly using Wi-Fi. In fact, 87 percent of people admit to using public Wi-Fi connections, which consequently is one of the most common ways to get data stolen or devices inundated with malware. With so many people depending on Wi-Fi, and your business looking to use it for enhanced collaboration, we thought we should discuss a few hot tips to get you started in the right direction.

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You Have to Patch Your Software

You Have to Patch Your Software

Your business relies on its software, so if that software presents major security issues, it can be really concerning. In order to keep software from being a point of entry for hackers and scammers, you need to update and patch your software. Today, we’ll briefly discuss patch management and why it is a policy that you should be actively pursuing. 

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Is the Smartwatch a Security Risk?

Is the Smartwatch a Security Risk?

The holidays are a great time to give technology to your loved ones. One of the most popular smart devices for each of the past few years is the smart watch. While they are extremely useful and make great gifts, they may have an effect on an organization’s cybersecurity.  Let’s take a look at some of the possible threats smartwatches may present for IT administrators.

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Security Tips That Will Help You Hold Your Own

Security Tips That Will Help You Hold Your Own

Despite all the attention we try to direct toward cybercrime and awareness of the risks out there today, hacks and scams are still impacting businesses. With so many professional duties and activities carried out online, your business’ cybersecurity needs to be considered paramount. Here, we’ve listed six things to prioritize in your business to help protect it from such activities.

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Huge Cybersecurity Breach Affecting Major U.S. Organizations is the Biggest One Yet

Huge Cybersecurity Breach Affecting Major U.S. Organizations is the Biggest One Yet

Honestly, it shouldn’t be surprising that 2020 has come to an end with news of a massive cyberespionage attack—the biggest ever, as a matter of fact. Let’s dive into what we know, and what it signifies.

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This is What Gives Managed IT Its Value

This is What Gives Managed IT Its Value

We are constantly trying to find the most effective ways to communicate just how much value our services can bring a business, nonprofit, or municipal organization. Since almost all organizations rely heavily on their technology, it stands to reason that getting the most value out of their IT support should be a priority. In many ways, managed IT services are the answer to this issue. Let’s look at some of the most valuable parts of using managed services. 

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A Holiday Reflection on 2020

A Holiday Reflection on 2020

There is no denying that, as far as Christmas days go, 2020’s is much different than most of us are used to. Instead of visiting with family and friends, most of us are remaining at home and awaiting the normalcy that a vaccine to COVID-19 will bring. With that normalcy, we also anticipate a return to something like typical business operations.

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Downtime is Expensive. Here’s How to Calculate Just How Costly It Is

Downtime is Expensive. Here’s How to Calculate Just How Costly It Is

Business owners try to avoid downtime like the plague, but it’s often a major challenge. The impact of downtime can be devastating for even the most well-to-do business because it effectively stops productivity, but the costs keep. This month, we thought we’d take a look at how you can calculate the cost of a downtime event to help you understand the impact downtime can have on your business. 

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