facebook linkedin twitter

Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

You Know What You Do, but Do You Know Why?

You Know What You Do, but Do You Know Why?

One of the main reasons a business finds success is their proficiency in bringing the products or services they offer to market. By better understanding why your company does what it does, you can create the processes you’ll need to run a better business. Let’s take a look at how to best do that. 

0 Comments
Continue reading

Monitoring Your Network Traffic Can Help Your Business Stay Secure

Monitoring Your Network Traffic Can Help Your Business Stay Secure

When it comes to your network security, there is a lot your company can do to take it seriously. However, one thing that a lot of organizations neglect is actively monitoring their networks for things that don’t quite make sense. Why is it so important to monitor your network, and how can you make sure that it happens in a way that is proactive for your company?

0 Comments
Continue reading

Managed Services Significantly Helps Handle Unforeseen Circumstances

Managed Services Significantly Helps Handle Unforeseen Circumstances

While it might be terrifying to imagine a scenario in which your business were to suffer a devastating event that threatened its future, you as a responsible business owner must consider any and all possibilities. If you don’t, all of the hard work and investment you have made in your company could be for naught. Technology is one aspect of your company that must be examined with intense scrutiny and prepared for with preventative measures to keep your future secure.

0 Comments
Continue reading

Self-Healing Networks on the Horizon

Self-Healing Networks on the Horizon

These days, if you are not taking cybersecurity seriously, then you are waiting for something bad to happen that could potentially destroy your business for good. While the number of threats out there has increased significantly over the past couple of decades, so too has the number of powerful security options out there. In fact, one way that you can leverage these solutions to your advantage is to use “self-healing” security software, the concept for which is pretty neat.

0 Comments
Continue reading

A New Ransomware Awareness Tool is Making the Rounds

A New Ransomware Awareness Tool is Making the Rounds

Ransomware is such a major problem for computing-dependent organizations that even government agencies are getting involved, equipping businesses and organizations with tools to help themselves identify whether or not they are at risk of these attacks. The most recent addition to this group, the United States’ Cybersecurity and Infrastructure Security Agency (CISA) have made their Ransomware Readiness Assessment, or RRA, available as part of its Cyber Security Awareness Toolset.

0 Comments
Continue reading

Support Your Technology More Effectively with These 3 Practices

Support Your Technology More Effectively with These 3 Practices

IT support can be challenging to handle for small businesses. They might understand the importance of IT, but their actions often do not speak to this. Some small businesses fail to invest properly in IT support, or they simply do not know what to look for in the services they need. Thankfully, you have us to help you make the right call for your business IT.

0 Comments
Continue reading

4 Traits Your Business Should Look For In Any Help Desk

4 Traits Your Business Should Look For In Any Help Desk

When it comes to getting the technology support you need to keep your business running, nothing beats a great help desk solution. Unfortunately, not all help desks have the same quality that you would expect from experts in the field. To help you make the best decisions about your business’ technology support needs, we have outlined four key traits that you should look for in any help desk employee/solution.

0 Comments
Continue reading

Do These 4 Things to Avoid Bad IT Situations

Do These 4 Things to Avoid Bad IT Situations

One of the biggest challenges facing small businesses is IT. More often than not, SMBs lack the strong IT leadership and plethora of resources that enable larger organizations to effectively manage their technology. While there are countless mistakes that SMBs can make regarding technology management and implementation, we’ve selected four that stand head and shoulders above the rest. These are the most costly mistakes your organization can make regarding its technology management.

0 Comments
Continue reading

Massively Key Benefits of Managed IT

Massively Key Benefits of Managed IT

Most businesses that have chosen to use managed IT services have found that their technology works better than it did before partnering with their provider. It’s not just a group of people sitting around fixing computers, however, there are some real strategies in place to allow for this to happen. Today we’ll give you a brief overview of the services we offer. 

0 Comments
Continue reading

Accounting Firms are Counting on Their IT

Accounting Firms are Counting on Their IT

We’re right in the middle of tax season and accountants are having to manage potential attacks on their data. Since people depend on your organization to keep their most sensitive information secure, having an effective strategy to protect that information is extremely important. As an IT service provider, we have solutions to help accountants handle this issue. Let’s take a look. 

0 Comments
Continue reading

The Solid Value of Managed IT Services

The Solid Value of Managed IT Services

We’re always trying to get our message out, sharing how our services can bring value to just about any kind of business, seeing as just about every organization today relies on technology to some degree. This month, we thought we’d tell you a little bit about managed IT services and how they can help your business.

0 Comments
Continue reading

This is What Gives Managed IT Its Value

This is What Gives Managed IT Its Value

We are constantly trying to find the most effective ways to communicate just how much value our services can bring a business, nonprofit, or municipal organization. Since almost all organizations rely heavily on their technology, it stands to reason that getting the most value out of their IT support should be a priority. In many ways, managed IT services are the answer to this issue. Let’s look at some of the most valuable parts of using managed services. 

0 Comments
Continue reading

Help Desk Can Help Keep Your IT Problems Small

Help Desk Can Help Keep Your IT Problems Small

Your employees appreciate when you give them all the tools they need to complete their day-to-day tasks. If you take the time to provide them with everything they need to do their jobs, then they will, in turn, provide you with a higher rate of productivity and work quality. One way you can make this happen is by giving them access to the technical assistance they’ll need.

0 Comments
Continue reading

Adobe Flash Will Soon Be Unsupported Software

Adobe Flash Will Soon Be Unsupported Software

Flash Player is going to be going out of support, the 24-year-old software being retired at the end of this year. That's a pretty big deal: Flash Player, at least initially, was a solution that most users have used at one time or another. What will this loss mean for your business’ processes?

0 Comments
Continue reading

Why Businesses are Embracing Network Monitoring

Why Businesses are Embracing Network Monitoring

Your technology infrastructure is perhaps one of the most important elements for your business, which means that you need to be sure that it is always prepared to perform as it should. Unfortunately, this can sometimes be a challenge. Let’s go over how you can address this challenge so that you can accomplish as much as possible.

0 Comments
Continue reading

How to Fight Back Shadow IT

How to Fight Back Shadow IT

Shadow IT, despite its melodramatic name, is nothing to be trifled with. Shadow IT is the term given to rogue technology and software being installed in your business without being reviewed or approved by IT. It has always given in-house operations difficulties, and remote work has made it an even bigger problem than before.

0 Comments
Continue reading

IT Help Desk and Its Business Benefits

IT Help Desk and Its Business Benefits

When your business has computer problems, productivity tends to decline. Unfortunately, IT, for all its benefits, has to be constantly maintained. One of the best ways to maintain your technology, or fix issues when they arise, is to lean on an IT help desk. Let’s take a look at the ways an IT help desk can benefit your business.

0 Comments
Continue reading

How We Streamline IT Support for You

How We Streamline IT Support for You

As people have increasingly shifted to working remotely, the importance of accessible support for their devices has risen substantially. This has led many businesses to use managed IT service providers, or MSPs, like us to provide this kind of support. To do so, we’ve invested in a series of tools collectively called remote monitoring and management software (RMM). Let’s share some of the reasons that you want an IT support provider that uses RMM to their advantage.

0 Comments
Continue reading

Tip of the Week: Monitoring Hardware to Keep Business Moving

Tip of the Week: Monitoring Hardware to Keep Business Moving

As statewide stay-at-home orders lapse, more and more businesses aim to reopen. For a fair share of these businesses, remote technology has been a godsend. For the businesses that cannot reopen yet, being able to monitor your IT infrastructure while you are out of the office is extremely important to the sustainability of your remote access solutions. Today, we’ll discuss monitoring your infrastructure.

0 Comments
Continue reading

How Our Tech’s Tools Can Increase Your Effectiveness

How Our Tech’s Tools Can Increase Your Effectiveness

Monitoring parts of your business is a good practice as it allows you to get out in front of any potential problem it may have. As IT is concerned, monitoring is a crucial part of ensuring that every part of your business’ computing infrastructure is working as intended. Today, we thought we’d discuss the tools used to monitor IT networks and infrastructure, and what effect that can have on your business.

0 Comments
Continue reading

Mobile? Grab this Article!

QR-Code dieser Seite

toner1