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Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: How to Better Manage Your Glut of Emails

Tip of the Week: How to Better Manage Your Glut of Emails

Email is a presence in almost every business, but some businesses use it better than others. Some use it as a be-all, end-all business communications solution, while others use it for correspondence that isn’t time sensitive. No matter how your business uses email, managing it properly will go a long way toward improving your efficiency and productivity.

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VoIP Has a Spam Problem

VoIP Has a Spam Problem

Robocalls plague the world’s smartphone users, but have you ever stopped to ask why you receive them in the first place? Why are robocallers able to hide behind a local number so that you pick up the phone? Scammers are actually using a business tool you may have heard of… Voice over Internet Protocol, or VoIP, a modern phone solution that in the hands of anyone else is extremely helpful.

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Get More Phone System For Less with VoIP

Get More Phone System For Less with VoIP

Small businesses have a unique challenge that must be overcome. The fact that some companies rely so much on traditional telephone providers is a testament to this. With a reliable Internet connection practically being a necessity in today’s business world, it’s no surprise that Voice over Internet Protocol has taken off in the business environment. If you give VoIP a try, you might find it to be the most valuable investment you can make for your company’s communications solution.

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Are Your Vendor Relationships Actually Helping Your Business?

Are Your Vendor Relationships Actually Helping Your Business?

We’re not overestimating the importance of vendors by stating that they are literally what make your business work. The company that provides your Internet service, or the software you use to track your employees’ workflow, enables you to get work done. Operations would be impeded without the solutions these vendors offer. Of course, not all vendors provide adequate services. We’ll help you weed out the good from the bad.

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The Best Extra Features of a VoIP Service

The Best Extra Features of a VoIP Service

We’ve beaten this point into the ground countless times already, but Voice over Internet Protocol, or VoIP, presents clear benefits compared to the traditional way of using a telephone for business purposes. One of the key ways that VoIP does this is by providing features that traditional telephony simply cannot compete with. We’ll be discussing some of the best ways you can augment your VoIP solution with additional add-ons.

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Tip of the Week: Improve Your Business’ Communications

Tip of the Week: Improve Your Business’ Communications

Communication is imperative to the success of your business, but sometimes it’s easier said than done--particularly if your organization relies on technology-related communication that can make context and subtext difficult to detect. Here are some tips to ensure that your employees are as clear and concise as possible with your communication mediums.

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Cloud Apps Push Integrated Communications

Cloud Apps Push Integrated Communications

The cloud gives businesses just like yours the tools to become more productive throughout the workday, but no two organizations are the same. Your business’ needs will differ from others like you. How can you make sure that you have the tools needed to get the most out of your workday? You can start by implementing the right technology solutions--namely, the cloud, which can make communication and collaboration much more efficient as a whole.

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See a Major Communications Boost Cloud-Hosted VoIP

See a Major Communications Boost Cloud-Hosted VoIP

Voice over Internet Protocol, also known as VoIP, has grown more popular with businesses in recent years, and it’s hard not to see why. The sheer amount of benefits that it provides to businesses--small organizations in particular--make your traditional telephone system look outdated and inefficient. We’ll discuss some of the greatest benefits today.

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5 Business Communications Solutions

5 Business Communications Solutions

Communications in the business world are something that’s absolutely critical to success, but goes through so many changes that it can be mind-boggling just to keep up. Thankfully, the latest and greatest solutions make it easy for small businesses to save money while also enabling them to improve the capabilities they already have.

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New Communications Solutions to Move Your Business Forward

New Communications Solutions to Move Your Business Forward

As a business owner, it’s your responsibility to keep an eye on how your staff communicates. Email and telephone have long been staples in this regard, and these solutions come packed with features like file storage and instant messaging. With more organizations taking their businesses on the go, these businesses are trying to take advantage of applications with the ability to integrate with their real-time messaging apps. Enter: Slack and Microsoft Teams, two solutions that hope to change the way business communications work.

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4 Ways Cloud Computing Can Help Your Business

4 Ways Cloud Computing Can Help Your Business

The cloud has brought with it a plethora of benefits for small businesses, so many that organizations often are under the impression that the cloud can solve even the biggest issues. While we can’t speak for each and every business out there, we can say with confidence that regardless of your organization’s size, it can benefit in some way, shape, or form from a little bit of cloud implementation.

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3 Business Communication Standbys

3 Business Communication Standbys

Communication is one of the most important parts of running a business, and if you’re not communicating properly, it could spell trouble for your organization. Projects could be delayed and could ultimately cost your organization more money than they’re worth. Thankfully, technology makes communication better, easier, and more efficient. Here are some of the ways that the best communication technologies can improve the way your organization functions.

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Small Businesses Need Comprehensive Communications

Small Businesses Need Comprehensive Communications

Does your business suffer from chronic miscommunication? Chances are that your business is not the only one. Small businesses often lack the ability to invest in solutions designed to cut down on communication problems in the workplace. To help your company’s workforce improve communication and collaboration, we’re going to discuss some of the many ways that you can implement technology to eliminate miscommunication in the workplace.

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Boost Productivity with Better Internal Communications

Boost Productivity with Better Internal Communications

Without a reliable way to stay in touch during office hours, your business can suffer from miscommunications and other, worse consequences. With so many communication solutions available to the average business, how can you help your business be as productive as possible? It all starts by making sure that your employees stay connected.

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Voice over Internet Protocol Is a Cost-Effective Telephone Solution for Almost Any Business

Voice over Internet Protocol Is a Cost-Effective Telephone Solution for Almost Any Business

Running a business isn’t getting any cheaper--in fact, it’s only getting more expensive. This drives businesses to save as much as possible on operations and business-critical applications. One of the best ways to cut out unnecessary costs is to implement software solutions that spread-out costs over a span of time. You too can take advantage of the cloud to gain access to critical communication solutions.

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10 Ingredients To A Winning UCC Strategy

10 Ingredients To A Winning UCC Strategy

There is one thing that superior customer service, employee satisfaction, and overall productivity have in common: Communication. It’s the backbone of any company’s structure. With so much technology developed to improve the way humans interact with one another, businesses have begun to use technology to achieve a level of customer satisfaction and understanding that has never been reached before.

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Is VoIP A Part Of Your Business Yet? It Should Be

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What is your business’s preferred method of communication? It’s usually email or some type of telephone solution. Especially for a telephony solution, you need to make sure that your communication infrastructure is designed specifically for your organization. To this end, a traditional telephone system could be holding your business back from achieving its most lofty goals.

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How VoIP Helps Businesses Get a Handle on Unnecessary Costs

How VoIP Helps Businesses Get a Handle on Unnecessary Costs

Though your phone system and its corresponding infrastructure are borderline necessary for your organization, some providers don’t make it easy for businesses to customize their communications to their specific needs. Have you had enough of your in-house telephone network? If so, you’re not alone; many businesses all over the world are switching to the more dynamic and flexible Voice over Internet Protocol solution for their communication needs.

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How Unified Communications Can Unite Your Business Like Never Before

b2ap3_thumbnail_unified_comm_400.jpgA modern business needs to keep up with the latest technology solutions, and communications are no different. Believe it or not, though, many organizations have yet to commit to a comprehensive unified communications strategy that encompasses their entire network. It’s more important today than ever before to maintain a professional grip on your communications technology, including how your organization approaches both internal and external communications.

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Hackers Turn to Radio Signals to Get the Data They Want

b2ap3_thumbnail_radio_signal_400.jpgYou should never assume that your data is safe from a hacking attack. Just like how the technology industry is working toward new ways to protect the public from hacks, those who lurk in the gutters of the Internet are trying to undermine these developments by any means possible. Some security professionals believe that even radio signals can undermine network security.

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