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Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Collaborate Better and See Better Results

Tip of the Week: Collaborate Better and See Better Results

Collaboration is an important part of nearly every business. If there were no collaborative strategy, every task within the business would be delegated to a single person with a limited scope and mindset, placing a cap on both the task’s potential and the business’ potential.

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Defining the Different Types of Collaboration

Defining the Different Types of Collaboration

Collaboration is critical to the success of businesses both big and small, from the newest of startups to the grandest of enterprises. It’s true that there are very few businesses that are successful without collaboration, yet on an organizational level, there is a lot to consider when planning it out. It’s time to take a close look at what collaboration means for businesses, as well as how it can be leveraged in just about any form.

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New Collaboration Apps Building Better Businesses

New Collaboration Apps Building Better Businesses

Collaboration fuels business more than ever before. Now there are software titles dedicated to promote the highest degrees of collaboration possible, while also giving users the access to the tools they need to stay productive. Today, we will look at collaboration apps to give you an idea whether or not they are right for your business.

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The Modern Business is a Collaborative Business

The Modern Business is a Collaborative Business

Unless your business is a sole proprietorship, chances are you rely on employees in order to keep operations going. Your team needs to work together to make this happen as efficiently as possible, and a common goal helps motivate them toward this end. You can use collaboration technology to help your team do their jobs more effectively. This can have far-reaching benefits for both the performance of your employees and business operations in general.

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Tip of the Week: Collaboration in Microsoft Office 365

Tip of the Week: Collaboration in Microsoft Office 365

Microsoft Office 365 might look like Microsoft Office, but it has many other features that allow you to make your documents and services more accessible and collaborative than the standard desktop application would. This week’s tip is dedicated to helping you get the most out of the features of Office 365--particularly in regard to Microsoft Word.

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How Are Your Protecting Your Collaborative Data?

How Are Your Protecting Your Collaborative Data?

As the cloud has increased in popularity, companies have moved a lot of their computing off of their local networks to cloud-hosted environments. Because of this trend, it’s become an extremely popular choice for data backup and disaster recovery solutions. In fact, it’s the preferred use of cloud-hosted systems, but unless you know why these types of environments are great for data backup and disaster recovery, you might not realize its full potential for backup and collaboration.

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New Communications Solutions to Move Your Business Forward

New Communications Solutions to Move Your Business Forward

As a business owner, it’s your responsibility to keep an eye on how your staff communicates. Email and telephone have long been staples in this regard, and these solutions come packed with features like file storage and instant messaging. With more organizations taking their businesses on the go, these businesses are trying to take advantage of applications with the ability to integrate with their real-time messaging apps. Enter: Slack and Microsoft Teams, two solutions that hope to change the way business communications work.

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Improving the Workplace Environment Through Games

Improving the Workplace Environment Through Games

A common misconception is that a workplace can’t be fun because it’s… well, work. This isn’t true, however, as there is considerable value that can come from implementing games in the workplace. Here are some of the more likely ways that your organization can benefit from some lighthearted fun in the office.

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3 Business Communication Standbys

3 Business Communication Standbys

Communication is one of the most important parts of running a business, and if you’re not communicating properly, it could spell trouble for your organization. Projects could be delayed and could ultimately cost your organization more money than they’re worth. Thankfully, technology makes communication better, easier, and more efficient. Here are some of the ways that the best communication technologies can improve the way your organization functions.

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Facebook, Gmail, and Slack are Becoming More Collaborative

Facebook, Gmail, and Slack are Becoming More Collaborative

In the modern business setting, collaboration drives productivity. As a result, many software developers are producing software with collaboration in mind. Since these developers are all in competition with each other for market share, they are typically trying to build on more advanced features to outmaneuver the other companies. Some of the biggest names in the industry have recently updated their products to make collaboration a priority. This week we’ll take a look at updates made to Facebook Workplace, Gmail, and Slack.

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10 Ingredients To A Winning UCC Strategy

10 Ingredients To A Winning UCC Strategy

There is one thing that superior customer service, employee satisfaction, and overall productivity have in common: Communication. It’s the backbone of any company’s structure. With so much technology developed to improve the way humans interact with one another, businesses have begun to use technology to achieve a level of customer satisfaction and understanding that has never been reached before.

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Employees at Each Other’s Throats? Try These Team-Building Exercises

Employees at Each Other’s Throats? Try These Team-Building Exercises

How do you refer to your group of employees? If you’re like most businesses, you call your employees your ‘team.’ This only makes sense, as a team is meant to work together toward a common goal. But what if your team isn’t acting very much like one?

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4 Ways Businesses Can Find Value in the Cloud

4 Ways Businesses Can Find Value in the Cloud

You might be surprised to learn how much the cloud can change the way you do business. What follows are some of the most valuable ways your business can leverage the cloud.


Boosted Mobility
How many times has your company been limited by its lack of mobility? Employees working off-site may not be able to access critical files. Furthermore, keeping multiple copies of your files stored all over the place without having a unified location is just begging for a data leak or data loss disaster.

The cloud is a great solution to these problems and can provide you with a central hub to store your data. You can then access your data from anywhere with an Internet connection, allowing for much more flexibility. Your employees can access documents and other information that they need to do their jobs, all without the unnecessary risk of losing data or misplacing files.

Data Backup and Business Continuity
What if your business experienced a catastrophic situation where the majority of your data was lost or stolen? Floods, power surges, fires, earthquakes, and so much more all have the potential to knock your organization off its feet. If this data is stored both on-site and off-site, you’ll have a much greater chance of recovering from a disaster. Cloud-based data backup is a great way to take advantage of off-site backup.

By backing up to the cloud, you can rapidly recover your data to a viable device at a moment’s notice following a disaster. A quality Backup and Disaster Recovery (BDR) device is the ideal tool for business continuity, as it can take multiple backups a day (as often as every 15 minutes) and send them to the cloud. A BDR solution also has the ability to quickly restore your data for when you need it most.

Collaboration Tools
Collaboration done prior to the cloud often involved printing out multiple copies of documents and passing them out to members of the project management team. Then, you would scribble all over the copies and hand them back to the owner with your feedback. The problem with this process is that it’s relatively unorganized and has lots of room for error.

The cloud fixes these problems considerably. Instead of running the risk of losing paperwork, digital documents are stored online so they can be accessed by any team member with an Internet connection. Furthermore, collaboration is made easier by providing document editing and access in real time.

Scalability
What kind of physical storage are you using? Storing many files of different formats and sizes can take its toll on your network. Instead, it’s better to use a flexible solution in order to access and store all of your data. The flexibility you need can be found in the cloud. Your cloud provider can scale the amount of storage you need for your digital assets, which is one less thing for you to worry about. Plus, the costs of data storage will only increase incrementally as you require more space, but you’ll only pay for what you use (all while taking the burden off your in-house IT infrastructure).

If you want to implement a quality cloud solution, look no further than Computerware. To learn more, reach out to us at (703) 821-8200.

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Don’t Sleep on These 4 Game-Changing Technologies

Don’t Sleep on These 4 Game-Changing Technologies

Your business has always used technology as a way to move forward and differentiate itself from other businesses, but you can’t take full advantage of the benefits that technology brings if you don’t take a chance with new devices. Here are four new technologies that may have exactly what you need to make a significant improvement in your business operations.


Smart Virtual Personal Assistants (SVPAs)
SVPAs are apps that make use of predictive intelligence as well as voice recognition to find specific information from personal data, like email messages, address books, calendars, and task lists. This has the potential to give your organization an efficiency boost. Apple, Google, and Yahoo have all acquired SVPA apps that can be used in their products, such as mobile apps and smart speakers. This type of technology can let people really hunker down and get work done, especially since they don’t have to remember tasks, and the fact that they will be given a sense of direction means they can finish tasks in an easier way.

Privacy and Security Technology
According to a poll by Pew Internet and Society, approximately 91 percent of consumers have, at some point, lost control of their personal data. Just look at these major data breaches as a starting point; Adobe, Dropbox, and Snapchat have all experienced huge password breaches, while major retailers like Target and Home Depot experienced credit card breaches. Of course, when big companies deal with data breaches, they enter damage control mode and spend millions of dollars mitigating public scrutiny from the media and consumers alike. To avoid this fallout, businesses tend to invest heavily in security solutions like encryption and two-factor authentication.

Internet of Things Devices
The Internet of Things has brought with it an immense number of connected devices, many of which have somewhat limited practical use in the modern office. Although, there are some devices like a connected coffee maker or a security camera system which can provide some value for your business. If you want to run a modern business, your organization shouldn’t fear the Internet of Things, and should instead focus on embracing it in a cautious manner.

Collaboration Software
Many software providers are hoping to take advantage of the increasing amount of collaboration that’s being done in the workplace, and they do this by making it easier than ever to communicate and work on projects together. Through the use of email, instant messaging, intranet solutions, and cloud storage, employees can take full advantage of one single platform for all of their communication needs. Some examples of these are Salesforce’s Chatter and Microsoft’s Yammer, but other apps like Facebook for Work could make some splashes in this industry.

With these four technologies, you could improve the way that your organization functions. Computerware wants to help your business fully leverage the power of technology and improve your operations. To learn more, reach out to us at (703) 821-8200.

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Tip of the Week: 5 Tricks to Building a Collaborative Office

Tip of the Week: 5 Tricks to Building a Collaborative Office

Collaboration can present a great many benefits for the modern business. With technological innovations making it simpler than ever to cooperate, today’s business owners and executives need to know how to leverage these technologies into greater organizational efficiency. For this week’s tip, we give you five points of emphasis every manager has to understand in order to make new collaborative technology work for your business.

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6 Reasons Working from Home Isn’t Ideal

b2ap3_thumbnail_distractions_at_home_400_20150109-204201_1.jpgIf you asked any of your employees whether they would prefer to work at home or in the office, we think it’s a safe bet that they would answer “at home.” Working remotely has several well-known benefits, including less commuting expenses, spare office space, and increased employee satisfaction. Despite these advantages, many employers are hesitant to let their staff work from home. Why is this the case?

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4 Traits of a Quality Technology Vendor

b2ap3_thumbnail_it_vendors_make_it_easier_400.jpgAs a business owner, you want nothing but the best technology for your company. This new technology should be able to help your business grow and maximize your return-on-investment. It’s important to note that not all tech vendors will be able to provide you with the same quality solutions. You can get the most out of your technology by not worrying so much about your sources. That’s where our vendor management service can help your business.

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The Human Factor: Imperative to Successful Tech Collaboration

b2ap3_thumbnail_collaboration_tools_400.jpgBusinesses today are in a strange position; technology has advanced so far so fast that we now look to it to solve most of our basic problems. Humans have come to the conclusion that the latest technology can solve anything, but this isn't necessarily true. Without professional installation, application, and integration, this new technology won't be any more effective than that bulky old desktop you've been using. You need the proper manpower to succeed in this new age of technology.

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Hoteling Your Office to Get Maximum Collaboration Out of Your Team

b2ap3_thumbnail_hoteling_is_the_new_trend_400.jpgAs technology continues to improve, workers are able to be more efficient and do more with less. In the name of efficiency, new technology changes things, including the office layout. "Hoteling" is the latest office trend in workplace efficiency, and with the right technology, you can organize your office in this new way and gain maximum collaboration out of your team!

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How a Reliable Intranet Can Enhance Your Marketing

b2ap3_thumbnail_net400.jpgWhen it comes to successful marketing, the more information that's considered will net you better results. To a marketing department, this valuable information will come from a variety of sources and be transferred throughout your company's IT network. Therefore, having a strong intranet is one of the best things you can do for your marketing strategy.

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