As people have increasingly shifted to working remotely, the importance of accessible support for their devices has risen substantially. This has led many businesses to use managed IT service providers, or MSPs, like us to provide this kind of support. To do so, we’ve invested in a series of tools collectively called remote monitoring and management software (RMM). Let’s share some of the reasons that you want an IT support provider that uses RMM to their advantage.
If your business uses as much technology as the average business, you will need to ensure that it is properly documented. Today, we’ll go through what a managed service provider includes in their documentation practices.
Since the dawn of the digital age in the 1990s, illegal downloading of information, music, movies, software, and content has become an issue leading to major shifting in the way these industries do business. It's been hard to contain this issue of illegal downloading, but the latest attempt, the Copyright Alert System, looks promising.
Nature has a special talent for ruining plans. Sometimes nature can be annoying, like when it rains out a picnic. Other times, it can be devastating, like having your office inundated by a flood. Whatever nature throws at you, it's important to have a backup plan. This is true for both your picnic and your company's data.
You can hear what they are saying, but it just doesn't make any sense. You zone out. Cookies. Rambo. The Yankees. "Does that sound good", says your IT technician as you snap back into the conversation. "Sure!", you say reluctantly. Your tech is a master in the ancient art of Technologese.
Two weeks ago, the National Communications Administration managed to weaken a set of malware designed to steal banking and personal credentials from unsuspecting users. They warned the world that GameOver Zeus and Cryptolocker ransomware would be back with a vengeance, and that immediate action could prevent a whole lot of pain later.
Mobile devices are handy, but the need to pack a USB cable or wall charger takes away from the mobile experience. Cords do not fit well in pockets, and often require a carry-on bag, yet everybody carries a wallet. ChargeCard is a new product that has condensed an iPhone USB cable into a credit card shaped portable solution.
If you are a veteran of the many different editions of Microsoft's Windows operating systems, and you are having a difficult time adjusting to the new tile interface of Windows 8, then we have for you a free download for a classic toolbar that can be used with Windows 8. This will essentially make everything right again with a single button.
When it comes to maintaining and managing technology properly, larger businesses traditionally have the advantage over small-and-medium-sized ones, as they have greater financial resources. In fact, many small businesses will postpone these activities to help preserve the flexibility in their budget. What these businesses need is a way to leverage the benefits of proactive IT maintenance without breaking the bank.
Is your web browser running as well as it should be? Sometimes you might experience situations where your browser freezes or crashes. If your web browser starts acting up, you can troubleshoot what’s wrong by trying to clear the cache.
Security is an incredibly important part of running any business, but unless you’re a professional IT technician, you may run into a couple of roadblocks while implementing a solution. Chief among these is not knowing exactly what you’re protecting your business from. Keep the following tips in mind to reinforce your security strategy and preserve your business infrastructure’s integrity.
Due to recent legislative activity, the rules and regulations that the Federal Communications Commission put in place to protect the personal data of Internet users have been struck down. This change now allows ISPs, or Internet Service Providers, to sell the browsing information of their customers to advertisers without consent--a move many consider to be a threat to net neutrality. This is what you need to know.
Managing permissions for their network is something that many organizations may only consider when it’s too late to do anything about it. This can provide outsiders with access to sensitive information that shouldn’t be seen by anyone but your employees. To learn a few lessons about user permissions, let’s look at the misfortune of PA Online, a Pennsylvania-based Internet service provider.
Microsoft has already unveiled their latest project in the form of an entirely new Windows operating system, Windows 10. More recently, a new Microsoft web browser code-named “Spartan” is making tech headlines, which may be released alongside the new operating system.
One of the hot topics in recent news is a concept in European courts about the "right to be forgotten." The ruling, passed in May 2014, suggests that search engines must consider requests for removal of content that is, according to ZDNet, "inadequate, irrelevant, or no longer relevant." In some circles, this ruling is seen as controversial.
We're just about to roll into a weekend, which to a lot of employees (and hopefully some business owners) means a little bit of relaxation and freedom from the day-to-day grind of business - not that it's all THAT bad, but it's nice to step away for a while, right?
We know what it's like running a business. Sometimes you simply can't unplug, step away, and be free. There's just too much to worry about, and not enough time in the day. Business owners often sacrifice that little bit of freedom the weekend brings (when you should be spending time with family, recharging your batteries, and preparing for yet another Monday). We have a few ways to help you free up more time.
Once in a while, a server must play its part in the ultimate task - moving all of its data to another server. This includes moving all of the files and applications on one server to another unit in a process called server migration.
Do you have pets at home? You might find it painful to leave them behind when you head to the office. You might find yourself wishing that you could bring them to your workplace with you. Well, why not? We're hearing about more companies that have implemented a pet policy that lets them bring their furry friends to the office with them.
For years, we have been watching the growing trend of mobile computing. All of us knew that one day mobile technology would overtake PC desktops, and 2014 looks to be the year when the scales finally and decisively tip in favor of mobile tech.
The issue of net neutrality is a hot topic in the United States, but not many people actually know what it is and how it affects their day-to-day routine. This is certainly an important topic that shouldn't be ignored, as it might very well affect all end users.
