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Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How We Streamline IT Support for You

How We Streamline IT Support for You

As people have increasingly shifted to working remotely, the importance of accessible support for their devices has risen substantially. This has led many businesses to use managed IT service providers, or MSPs, like us to provide this kind of support. To do so, we’ve invested in a series of tools collectively called remote monitoring and management software (RMM). Let’s share some of the reasons that you want an IT support provider that uses RMM to their advantage.

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Keeping Thorough Records Can Help Your Business

Keeping Thorough Records Can Help Your Business

If your business uses as much technology as the average business, you will need to ensure that it is properly documented. Today, we’ll go through what a managed service provider includes in their documentation practices.

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The Copyright Alert System

b2ap3_thumbnail_copyright400.jpgSince the dawn of the digital age in the 1990s, illegal downloading of information, music, movies, software, and content has become an issue leading to major shifting in the way these industries do business. It's been hard to contain this issue of illegal downloading, but the latest attempt, the Copyright Alert System, looks promising.

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Is Your Business Prepared for Nature’s Wrath?

b2ap3_thumbnail_Nature400.jpgNature has a special talent for ruining plans. Sometimes nature can be annoying, like when it rains out a picnic. Other times, it can be devastating, like having your office inundated by a flood. Whatever nature throws at you, it's important to have a backup plan. This is true for both your picnic and your company's data.

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The Art of Technologese

b2ap3_thumbnail_vend400.jpgYou can hear what they are saying, but it just doesn't make any sense. You zone out. Cookies. Rambo. The Yankees. "Does that sound good", says your IT technician as you snap back into the conversation. "Sure!", you say reluctantly. Your tech is a master in the ancient art of Technologese.

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Alert: Cryptolocker Threat Returns with a Vengeance!

b2ap3_thumbnail_warning_malware_400.jpgTwo weeks ago, the National Communications Administration managed to weaken a set of malware designed to steal banking and personal credentials from unsuspecting users. They warned the world that GameOver Zeus and Cryptolocker ransomware would be back with a vengeance, and that immediate action could prevent a whole lot of pain later.

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Ditch the iPhone USB Cord with ChargeCard

b2ap3_thumbnail_birdchargecard.jpgMobile devices are handy, but the need to pack a USB cable or wall charger takes away from the mobile experience. Cords do not fit well in pockets, and often require a carry-on bag, yet everybody carries a wallet. ChargeCard is a new product that has condensed an iPhone USB cable into a credit card shaped portable solution.

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Tip: Download a Start Button for Windows 8

b2ap3_thumbnail_WindowsButton10.jpgIf you are a veteran of the many different editions of Microsoft's Windows operating systems, and you are having a difficult time adjusting to the new tile interface of Windows 8, then we have for you a free download for a classic toolbar that can be used with Windows 8. This will essentially make everything right again with a single button.

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Managed IT Protects Your Business And Your Budget

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When it comes to maintaining and managing technology properly, larger businesses traditionally have the advantage over small-and-medium-sized ones, as they have greater financial resources. In fact, many small businesses will postpone these activities to help preserve the flexibility in their budget. What these businesses need is a way to leverage the benefits of proactive IT maintenance without breaking the bank.

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Tip of the Week: How to Clear Browser Cache in Chrome, Firefox, and Edge

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Is your web browser running as well as it should be? Sometimes you might experience situations where your browser freezes or crashes. If your web browser starts acting up, you can troubleshoot what’s wrong by trying to clear the cache.

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7 Habits of Highly Effective PC Users

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Security is an incredibly important part of running any business, but unless you’re a professional IT technician, you may run into a couple of roadblocks while implementing a solution. Chief among these is not knowing exactly what you’re protecting your business from. Keep the following tips in mind to reinforce your security strategy and preserve your business infrastructure’s integrity.

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It’s Now Legal for ISPs to Sell Your Online Browsing History

It’s Now Legal for ISPs to Sell Your Online Browsing History

Due to recent legislative activity, the rules and regulations that the Federal Communications Commission put in place to protect the personal data of Internet users have been struck down. This change now allows ISPs, or Internet Service Providers, to sell the browsing information of their customers to advertisers without consent--a move many consider to be a threat to net neutrality. This is what you need to know.

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This Cyber Crime Landed a Former IT Administrator 2 Years in Jail

This Cyber Crime Landed a Former IT Administrator 2 Years in Jail

Managing permissions for their network is something that many organizations may only consider when it’s too late to do anything about it. This can provide outsiders with access to sensitive information that shouldn’t be seen by anyone but your employees. To learn a few lessons about user permissions, let’s look at the misfortune of PA Online, a Pennsylvania-based Internet service provider.

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What’s Next for Microsoft? *Gasp* A New Browser

b2ap3_thumbnail_windows_10_400.jpgMicrosoft has already unveiled their latest project in the form of an entirely new Windows operating system, Windows 10. More recently, a new Microsoft web browser code-named “Spartan” is making tech headlines, which may be released alongside the new operating system.

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Europe’s Great Debate: The Right to Be Forgotten

b2ap3_thumbnail_do_you_have_the_right_to_be_forgotten_400.jpgOne of the hot topics in recent news is a concept in European courts about the "right to be forgotten." The ruling, passed in May 2014, suggests that search engines must consider requests for removal of content that is, according to ZDNet, "inadequate, irrelevant, or no longer relevant." In some circles, this ruling is seen as controversial.

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3 Simple Solutions to Free Yourself from IT Issues

b2ap3_thumbnail_usa_it_400.jpgWe're just about to roll into a weekend, which to a lot of employees (and hopefully some business owners) means a little bit of relaxation and freedom from the day-to-day grind of business - not that it's all THAT bad, but it's nice to step away for a while, right?

We know what it's like running a business. Sometimes you simply can't unplug, step away, and be free. There's just too much to worry about, and not enough time in the day. Business owners often sacrifice that little bit of freedom the weekend brings (when you should be spending time with family, recharging your batteries, and preparing for yet another Monday). We have a few ways to help you free up more time.

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The Fascinating Art of Server Migration

b2ap3_thumbnail_server_migration_data_migration_400.jpgOnce in a while, a server must play its part in the ultimate task - moving all of its data to another server. This includes moving all of the files and applications on one server to another unit in a process called server migration.

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Do Pets at Work Improve Productivity?

b2ap3_thumbnail_kitties_and_puppies_at_work_400.jpgDo you have pets at home? You might find it painful to leave them behind when you head to the office. You might find yourself wishing that you could bring them to your workplace with you. Well, why not? We're hearing about more companies that have implemented a pet policy that lets them bring their furry friends to the office with them.

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It Finally Happened, Mobile Technology is Winning

b2ap3_thumbnail_mobile_device_400.jpgFor years, we have been watching the growing trend of mobile computing. All of us knew that one day mobile technology would overtake PC desktops, and 2014 looks to be the year when the scales finally and decisively tip in favor of mobile tech.

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What is the Future for Net Neutrality?

b2ap3_thumbnail_net_neutrality_no_monopoly_400.jpgThe issue of net neutrality is a hot topic in the United States, but not many people actually know what it is and how it affects their day-to-day routine. This is certainly an important topic that shouldn't be ignored, as it might very well affect all end users.

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