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Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Addressing the Toughest Challenge in Remote Conferencing

Addressing the Toughest Challenge in Remote Conferencing

Video conferencing is a crucial technology for businesses, especially now. Although, while it has the benefits of accessibility, it certainly is a different animal than your run-of-the-mill in-person meeting… as due to this, it has a challenge that an in-person meeting does not. Let’s go over what this challenge is, and how to overcome it.

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Tip of the Week: Collaborate Better

Tip of the Week: Collaborate Better

Today’s businesses are more dependent on collaboration than ever before, and that’s without even taking the current social climate into consideration. However, accounting for these considerations, it seemed appropriate that we shared a few tips to help increase your collaborative capabilities while your team is working remotely.

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COVID-19 is Having a Big Effect on Cybersecurity

COVID-19 is Having a Big Effect on Cybersecurity

The COVID-19 pandemic has put a lot of stress on people.  Nowhere is this more true than in the small business arena. Small businesses, many of which were forced to suspend or severely alter their operations, are also dealing with cyberattacks. Let’s take a look at the effects COVID-19 has on small businesses regarding cybersecurity. 

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Three Ways Your Business Can Embrace the Cloud’s Benefits

Three Ways Your Business Can Embrace the Cloud’s Benefits

With the development of business technology, tools have been introduced that provide greater and greater benefits to organizations that use them. Perhaps the most useful that we have today, the cloud, has enabled businesses of all sizes to take advantage of far better tools than were available to them before. Let’s take a closer look at some of them.

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Tip of the Week: 4 Important Network Management Actions

Tip of the Week: 4 Important Network Management Actions

A business’ computing network is one of their most important tools. Therefore, it’s extremely important that it is managed and maintained properly. Today, we’ll go over a few tips you should keep in mind to ensure that your IT network is managed and secure. 

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Cyberattacks are Up at the World Health Organization

Cyberattacks are Up at the World Health Organization

The World Health Organization has been busy dealing with one of the biggest calamities in contemporary times, the COVID-19 pandemic that has had much of the world on pause for the past few months. Unfortunately, they’ve been dealing with an increase in cyberattacks. Today, we’ll take a look at some of the issues the WHO is having with cybercriminals. 

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Telework Is Turning Some Heads

Telework Is Turning Some Heads

With COVID-19 still in play, working remotely has become how many employees have continued to fulfill their work responsibilities. Now, as we settle into this new way of doing things, the question has arisen: after all this is over, will business operations return to the way they once were? Let’s discuss.

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Tip of the Week: Monitoring Hardware to Keep Business Moving

Tip of the Week: Monitoring Hardware to Keep Business Moving

As statewide stay-at-home orders lapse, more and more businesses aim to reopen. For a fair share of these businesses, remote technology has been a godsend. For the businesses that cannot reopen yet, being able to monitor your IT infrastructure while you are out of the office is extremely important to the sustainability of your remote access solutions. Today, we’ll discuss monitoring your infrastructure.

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Remember the Equifax Breach? Here’s an Update

Remember the Equifax Breach? Here’s an Update

Spoiler alert: it isn’t good news.

On September 7th, 2017, it was made public that Equifax had suffered one of the largest cybersecurity breaches in history, and as a result, had left 145.5 million consumers in the United States vulnerable to identity theft. Due to a website application vulnerability, the personally identifiable information of these people was exposed from May until July of that year.

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The Value Social Media Has for Your Business Today

The Value Social Media Has for Your Business Today

With so many businesses experiencing drastic changes with continued social distancing recommendations and suspended operations, it is important that one of the most critical groups associated with any business remains in the loop: its clients and customers. Therefore, it makes sense to do so using a tool that is readily available (and that most people use): social media.

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Tip of the Week: Building Up Four Business Security Basics

Tip of the Week: Building Up Four Business Security Basics

With all the threats that stand to create problems for your business, it can be surprising to hear that some of your biggest security risks actually derive from your staff, and their exposure to your technology. Less surprising to hear: security issues interfere with the successful operation of your business. Here, we’ve shared a few tips to help your staff better adhere to security practices.

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What Makes VoIP So Different?

What Makes VoIP So Different?

The differences between VoIP and the traditional method behind telephone services are pronounced enough that comparing them isn’t so much a consideration of one team versus the other—VoIP is in another league, practically an entirely different sport. Let’s go over what makes VoIP (Voice over Internet Protocol) so different, and how this offers greater benefits to businesses.

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There’s a Right Way to Work Remotely, and a Not-So-Right Way

There’s a Right Way to Work Remotely, and a Not-So-Right Way

Under the current circumstances, remote work is being viewed as the safer option. This has led a lot of businesses to adopt these practices for the time being--you may have already done so. However, some employees have a better grasp of how to properly work from home than others. We’ve put together a few examples of how an employee may conduct themselves while working from home.

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Tip of the Week: Phishing Training Has to Be a Priority

Tip of the Week: Phishing Training Has to Be a Priority

When reading through Microsoft’s latest Security Intelligence Report you will quickly get the notion that phishing attacks are some of the most prevalent cyberattacks. With businesses forced to use technology to support a remote workforce, this is definitely still relevant information. It, then, becomes extremely important that your business does a quality job of training your employees to spot phishing attempts before they become a problem. Let’s take you through some of the telltale signs that you have received a phishing message.

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Common Questions for Working Remotely

Common Questions for Working Remotely

The COVID-19 pandemic has slowed the world down for some time, shutting down nonessential businesses until conditions are controlled well enough for their employees to return to work. In the interim, many businesses have largely shifted to remote operations in as many processes as they can. Many still have questions about remote operations, so we’ve done our best to answer them.

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Consider Shifting Your Budget Priorities

Consider Shifting Your Budget Priorities

Millions of businesses are being affected by the COVID-19 outbreak. As a result, it may not surprise you that you will have to adjust your budget to accommodate the massive amount of changes that we will see when the outbreak is handled and everyday life begins to normalize. Today, we thought we’d take you through some of the financial challenges your business is sure to have to deal with when the stay-at-home orders lift.

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Boosting the Productivity of Your Remote Workers

Boosting the Productivity of Your Remote Workers

Productivity is a significant challenge for businesses in the best of times, which means that the ongoing COVID-19 pandemic has only complicated things. Now, many businesses are attempting to preserve their productivity by transferring to remote operations. This strategy, if acted upon appropriately, can prove to be effective if the right approach is taken.

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Your Vendor’s Pain Doesn’t Need to Be Yours

Your Vendor’s Pain Doesn’t Need to Be Yours

The COVID-19 pandemic has caused a lot of businesses to rethink their spending strategies, and one side-effect from making cuts to your operational budget is having to deal with your vendor representatives more frequently. Today, we’ll talk about how a vendor management service can not only help you manage your supply chain, but also mitigate the headaches caused by aggressive vendor reps.  

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The Different Types of Cloud Collaboration Tools

The Different Types of Cloud Collaboration Tools

Collaboration has always played a critical role in a business’ success, which is one of the biggest benefits that the cloud offers. Since cloud technology has suddenly become even more important for a business--especially in terms of business connectivity as more people are displaced from the office by the COVID-19 pandemic--we felt that it was an appropriate time to address just how many different kinds of communication tools are available through the cloud.

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Tip of the Week: What You Can Do with PDFs

Tip of the Week: What You Can Do with PDFs

Most computer users have at least a passing familiarity with Portable Document Format files, better known as PDFs. As a tip, we’ll review how a PDF can be created, and even edited.

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