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Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is It Fair to Be Fired for Falling for a Phishing… Test?

Is It Fair to Be Fired for Falling for a Phishing… Test?

Let’s run through a quick scenario: your company’s computing infrastructure is infected with ransomware. Fortunately, you have an offsite backup, so you are able to restore your systems without too much trouble, other than the time you’ve lost. As you investigate the root cause, you discover that one of your employees allowed the ransomware in by falling for a phishing email. So, do you fire them?

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Tip of the Week: Speed Up Your Computing with Windows Shortcuts

Tip of the Week: Speed Up Your Computing with Windows Shortcuts

The Windows operating system has quite a few shortcuts baked in, each offering a user quicker access to the utility they are seeking out. It may sound crazy, but using these keyboard shortcuts can actually eliminate the eight days the average employee accumulates every year by just moving their hand from their keyboard to their mouse. 

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Your Guide to the Malware You Could Encounter

Your Guide to the Malware You Could Encounter

You’d be hard-pressed to find someone nowadays who hasn’t heard of malware, although they may have difficulty identifying different threats as they encounter them. Does this sound like the people that you work with? We’re here with a simple solution to assist you and your team in spotting the different kinds of threats - a malware guide to distribute among your staff so they can better spot the usual suspects.

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Should You Consider Microsoft 365?

Should You Consider Microsoft 365?

The story of Microsoft 365 unofficially starts with millions of individuals that still use workstations that run Windows 7. Microsoft had to come up with a plan to get the millions of people that didn’t upgrade to Windows 10 onto the platform before they retired Windows 7. What better way to accomplish that than making it easier than ever to upgrade?

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Tip of the Week: How to Secure Your Internet Browser

Tip of the Week: How to Secure Your Internet Browser

Most people today spend a lot of time on the Internet, which means that most people spend a lot of time using a browser. Little do they know, selecting the wrong one could easily put their cybersecurity at risk, along with dozens of other actions. For this week’s tip, we’ll go over how to make your Internet browser as secure as possible.

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Two-Factor Authentication Works to Remove Security Risks

Two-Factor Authentication Works to Remove Security Risks

Imagine a scenario where your password has been stolen by a hacker. Now your accounts are completely at the mercy of them. What do you do? Obviously you want to change the password, but are you going to learn from this mistake or let it happen again in the future? Thankfully, two-factor authentication offers a solution to this dilemma, and it’s one that you might not have considered in the past.

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Why You Shouldn't Ask Just Anyone for Tech Advice

Why You Shouldn't Ask Just Anyone for Tech Advice

When it comes to dealing with things around the office, most people have almost no problem calling in a subject-matter expert to handle the issue. Toilet won’t stop running? Bring in a plumber. Simple, right? Yet, it seems that there’s one notable exception: technology issues.

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Tip of the Week: Determining the Return on Your IT Investment

Tip of the Week: Determining the Return on Your IT Investment

As time passes, your business will need to be able to grow and develop its use of technology through thoughtful investments and improvements. To do so, it helps to calculate the returns you can anticipate seeing from these investments. For this week’s tip, we’ll go over how to do so.

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Backup Your Data to Protect Your Business

Backup Your Data to Protect Your Business

It’s not always hackers that create dangerous situations for your organization. Threats can come from even unforeseen locations, such as your business’s network. No matter what the threat is, though, you have to be extremely careful about the little things that spell doom for organizations just like yours. One of these is failing to have a data backup solution in place.

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Use Any Internet Connection with a VPN

Use Any Internet Connection with a VPN

How often does your business have employees traveling to conferences or working remotely due to circumstances or physical location? With technology improving at a rapid pace, these opportunities are more possible now than they ever were in the past, and depending on the solution implemented, they are far more efficient, too. Of course, one thing that will never change is the need to keep company data secure, no matter what type of Internet connection is being utilized.

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Tip of the Week: Slack Shortcuts

Tip of the Week: Slack Shortcuts

The modern workforce depends on collaboration, which is one reason why solutions like Slack have taken off in recent years. Another reason for this is that it’s very user-friendly with many shortcuts built right into the interface. Here are just a few of these shortcuts that can save your business time during the workday.

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Could Leveraging Remote Work Benefit Your Operations?

Could Leveraging Remote Work Benefit Your Operations?

As technology has advanced, we’ve reached the point where work can easily be accomplished outside of the office environment. In fact, just over half of all employees around the world work from home at least one day each week. This only makes sense, as there are a few very appealing benefits to remote work… including for the employer.

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Time Is Up for SQL Server 2008 and 2008 R2

Time Is Up for SQL Server 2008 and 2008 R2

An older version of Microsoft’s popular database software SQL Server 2008 and SQL Server 2008 R2 is losing support on July 9. If you haven’t updated away from the software, your organization’s IT is staring down a few very drastic problems. Today, we’ll go into your options with so little time left before the software’s support ends.

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Tip of the Week: How to Better Manage Your Glut of Emails

Tip of the Week: How to Better Manage Your Glut of Emails

Email is a presence in almost every business, but some businesses use it better than others. Some use it as a be-all, end-all business communications solution, while others use it for correspondence that isn’t time sensitive. No matter how your business uses email, managing it properly will go a long way toward improving your efficiency and productivity.

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U.S. Government Making Big Trouble for Huawei

U.S. Government Making Big Trouble for Huawei

Huawei is one of the biggest technology companies in the world, employing over 200,000 people and accruing more than $100 billion in annual revenue without being a major player in the hungry U.S. market. As impressive as these numbers are, the Chinese company is staring at a very troubling situation in the face.

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VoIP Has a Spam Problem

VoIP Has a Spam Problem

Robocalls plague the world’s smartphone users, but have you ever stopped to ask why you receive them in the first place? Why are robocallers able to hide behind a local number so that you pick up the phone? Scammers are actually using a business tool you may have heard of… Voice over Internet Protocol, or VoIP, a modern phone solution that in the hands of anyone else is extremely helpful.

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Tip of the Week: Excel Tips That Work

Tip of the Week: Excel Tips That Work

Microsoft Excel has a ton of functionality, but how much of it are you actually utilizing? This week’s tip will help you take full advantage of keyboard shortcuts, so you can leverage the solution to the best of your ability.

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Employers Aren’t the Only People with Expectations

Employers Aren’t the Only People with Expectations

The first big job of a person’s career is one of those special moments in life that can’t be beat, but if there is one thing that can do so, it’s a bigger and better opportunity elsewhere. The cold, hard realization that your employees won’t be sticking around forever might be hard to accept, but it’s one that you must consider. In order to keep your current workforce satisfied, you will need to manage your expectations, as well as managing theirs.

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Retrieving Data Once It’s Been Deleted

Retrieving Data Once It’s Been Deleted

Chances are you’ve found yourself in a situation where you have accidentally deleted an important file. However, it’s possible that you can restore the data, depending on the scenario. We’ll walk you through the processes required just in case you find yourself scratching your head over a potentially deleted file.

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Tip of the Week: How to Successfully Collaborate

Tip of the Week: How to Successfully Collaborate

Collaboration is, in many ways, one of the most important parts of running a business. The issue is that you need to ensure your entire team is prepared to participate and work towards the same goal. This week we want to emphasize the importance of collaboration, and to that end we have provided six simple steps to better collaboration.

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