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Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Unified Communication Brings Big Benefits

Unified Communication Brings Big Benefits

With businesses trying to feel out the situation, there is going to be some anxiety, some indecisiveness, even some fear about reopening too early (or too late). It may be a perfect time, however, to start to look at ways you can innovate your business. One way you can do that is by reinventing your business’ communications platform. 

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Start Off 2020 by Auditing Your Online Accounts and Passwords

Start Off 2020 by Auditing Your Online Accounts and Passwords

Let’s take a look at a real-world scenario that I ran into a few weeks ago with a family friend. For the sake of this story, let’s call him Bob. Bob lost access to a pretty important online account.

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Tip of the Week: Automatically Organizing Your Email

Tip of the Week: Automatically Organizing Your Email

Let’s face it - you’d be hard-pressed at this point to find someone who wasn’t fairly confident about their use of email in the office. However, the way they are currently using their email may not be the most efficient. This week, we’re focusing our tips on how to better use your email.

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Tip of the Week: How to Better Manage Your Glut of Emails

Tip of the Week: How to Better Manage Your Glut of Emails

Email is a presence in almost every business, but some businesses use it better than others. Some use it as a be-all, end-all business communications solution, while others use it for correspondence that isn’t time sensitive. No matter how your business uses email, managing it properly will go a long way toward improving your efficiency and productivity.

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Tip of the Week: Leveraging Gmail’s Smart Compose Feature on Android

Tip of the Week: Leveraging Gmail’s Smart Compose Feature on Android

With technologies like machine learning and artificial intelligence entering further into our daily lives, what was once science fiction is becoming fact - assisting our lives (which most would agree is better than threatening our lives). For this week’s tip, we’ll show you how to leverage machine learning in a very basic way: in the Android version of Gmail’s Smart Compose feature.

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Tip of the Week: Learning How to Create Effective Email Subject Lines

Tip of the Week: Learning How to Create Effective Email Subject Lines

Ever get an email with the subject line “No Subject” and not feel compelled to open it? Us too. Your email subjects are crucial to getting a user’s attention and helping them understand what the email is about. We’re here to help you develop more effective email subjects to ensure your messages are opened and responded to.

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Tip of the Week: Improve Your Business’ Communications

Tip of the Week: Improve Your Business’ Communications

Communication is imperative to the success of your business, but sometimes it’s easier said than done--particularly if your organization relies on technology-related communication that can make context and subtext difficult to detect. Here are some tips to ensure that your employees are as clear and concise as possible with your communication mediums.

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Cloud-Based Email is Extremely Valuable

Cloud-Based Email is Extremely Valuable

The cloud has helped a lot of businesses overcome the boundaries set by the physical workplace. Employees can access data and applications on a variety of devices that were previously thought to be nothing but time-wasters, allowing for an improved workplace experience and much more flexibility. In particular, cloud-based email allows for enhanced connectivity between your organization’s internal and external resources.

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Your Employees Are Your Biggest Cybersecurity Risk

Your Employees Are Your Biggest Cybersecurity Risk

If we asked you to identify the biggest risk to your business’ network security, what would you think it would be? Some might think that the countless threats on the Internet are the biggest issues your organization will have to deal with, while others might think natural disasters represent the biggest problem for your business. Many others, however, see the end user as the biggest threat to their business, and they are right… to an extent.

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Tip of the Week: Options to Secure Your Email Messages

Tip of the Week: Options to Secure Your Email Messages

Due to the popularity of email in the business world, it’s an extremely popular method of attack for hackers. They can easily send countless messages to targets all over the world with the click of a mouse. Therefore, you have to take email security very seriously. The repercussions of not doing so could be swift and severe. This week’s tip is dedicated to informing your employees of email best practices for the office environment.

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Your Emails Won’t Be Secure Without these Safeguards

Your Emails Won’t Be Secure Without these Safeguards

Are your employees putting your organization’s security at risk due to poor email practices? This is a question that all business owners need to consider--especially if you deal in sensitive information. We recommend that all businesses utilize a two-pronged approach to email security, including both technology measures to secure communications on the technical side and training to secure on the human side.

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Email Malware is the New Schrӧdinger’s Cat

Email Malware is the New Schrӧdinger’s Cat

There is a famous thought experiment devised by physicist Erwin Schrӧdinger, describing a very particular paradox in quantum physics through the experience of a cat. While Schrӧdinger’s cat was initially intended to demonstrate a very different phenomenon, it can also be applied to something that all businesses need to consider: their email security.

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Looking at the Landscape of Email Fraud

Looking at the Landscape of Email Fraud

Email is arguably the most popular method of business correspondence in existence. It’s fast, economical, securable, easy to store/archive, and searchable in a way that traditional, physical records can’t compete with. With billions of emails sent every day from all over the globe, there is a considerable amount of sensitive information transmitted within these communications. The criminal element is looking for every opportunity to steal and exploit personal data, as well as take advantage of vulnerabilities to gain access to a company’s data or network.

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Tip of the Week: Gmail Is Made Even Easier When You Use Filters

Tip of the Week: Gmail Is Made Even Easier When You Use Filters

Your email inbox can quickly become an overwhelming mess without the proper management, but who has the time to sort through their email inbox on top of all of their other, more urgent responsibilities? Fortunately for Gmail users, the program provides the answer with its filter feature. For this week’s tip, we’ll show you how to regain control of your inbox with filters.

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Tip of the Week: Improving Outlook With Three Tips

Tip of the Week: Improving Outlook With Three Tips

Does your business use Microsoft Outlook as its preferred email client? It’s likely that you have already noticed how dynamic of a solution it is for your business purposes, but little do you know that the most recent version of Outlook is stacked with some of the best features out there to make your user experience even better.

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Why Your In-House Email Server Probably Isn’t Worth The Trouble

Why Your In-House Email Server Probably Isn’t Worth The Trouble

Most businesses rely on email in at least some capacity. Nowadays, organizations often choose to outsource the management of their email servers, including their hosting, to other organizations, most notably cloud providers for ease of use. Here are some of the benefits that you can gain from switching your in-house email management to a cloud-based email server.

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Tip of the Week: A URL Can Help Give Away A Phishing Attack

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Back in 1995, scammers pulled the first phishing attack. They took the identity of AOL employees and requested the billing information of users through instant messaging. More sophisticated phishing attempts have evolved over the years, culminating in the commonly-seen email phishing attack, which tricks users into handing over personal or sensitive information. Phishing attacks can be seen through, so we’ll show you how you can identify threats before they become a problem.

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Tip of the Week: Get the Most From Your Company’s Email With These 3 Tools

Tip of the Week: Get the Most From Your Company’s Email With These 3 Tools

As a small business grows and takes on more employees and adds more departments, one aspect that becomes increasingly difficult to manage is email. Essentially, you go from using a handful of email addresses to managing dozens of accounts. If it feels like you’re losing control of your company’s email situation, then you’ll want to implement the following email solutions.

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Tip of the Week: 3 Tips to Keep Your Email Inbox Under Control

Tip of the Week: 3 Tips to Keep Your Email Inbox Under Control

Email may be crucial to the functionality of your business, but at times it can seem like your inbox is far beyond your control. You might find yourself throwing away hours on end just to clean up the pile of unread messages in your inbox. Thankfully, with a bit of effort, you too can free yourself from an overburdened inbox.

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Those Cute Little Emojis May Be Putting Your Data at Risk

Those Cute Little Emojis May Be Putting Your Data at Risk

As the world of technology grows increasingly mobile, emojis are appearing in the most unlikely of places, like business communications. Even though emojis may seem rather cute and innocent, their use by employees may cause more problems than they’re worth. :-O

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