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Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Best Extra Features of a VoIP Service

The Best Extra Features of a VoIP Service

We’ve beaten this point into the ground countless times already, but Voice over Internet Protocol, or VoIP, presents clear benefits compared to the traditional way of using a telephone for business purposes. One of the key ways that VoIP does this is by providing features that traditional telephony simply cannot compete with. We’ll be discussing some of the best ways you can augment your VoIP solution with additional add-ons.

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A PSA for PSA Solutions

A PSA for PSA Solutions

Productivity is one of the key ingredients for your business’ profitability. However, if a particular service has too many requirements to make it profitable, PSA (or professional services automation) software may be the right fit for your needs. Here, we’ll review what PSA software does, and how it can be a great benefit to a business in the professional services industry.

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The Medical Field is Having an IT Growth Spurt

The Medical Field is Having an IT Growth Spurt

For many industries, technology has been extremely important to the expansion and innovation of their processes and outcomes. This is especially true in the case of the healthcare industry and the advancements made to medical IT. Particularly, this has given patients a far greater scope of control over their medical records - something that healthcare providers must remain aware of to leverage these changes to their advantage.

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Social Media Pros and Cons

Social Media Pros and Cons

As a technology, social media has been a revelation for individuals and businesses, alike. From a technology management perspective, it also has produced a lot of wasted man-hours over that time. Today, we will look at the pros and cons of social media for the small and medium-sized business, and how to get so the use of it is a net-positive position for your company.

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Technology Basics: SSID

Technology Basics: SSID

We’ve seen a lot of technology in our time, and during that time we’ve picked up on a lot of the vocabulary you expect experts to throw around. That being said, it’s easy to forget that not everyone uses these words--even business professionals who use the technology might forget what an acronym stands for. One of these is SSID.

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Tip of the Week: New Windows 10 Features

Tip of the Week: New Windows 10 Features

Windows 10 received its second update in 2018. While some experts believe that this second update is too much, others look at it and are happy that more features and functionality is being added. Today, we’re going to dig into the details about this update, as well as some of the helpful features that you can take advantage of.

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See a Major Communications Boost Cloud-Hosted VoIP

See a Major Communications Boost Cloud-Hosted VoIP

Voice over Internet Protocol, also known as VoIP, has grown more popular with businesses in recent years, and it’s hard not to see why. The sheer amount of benefits that it provides to businesses--small organizations in particular--make your traditional telephone system look outdated and inefficient. We’ll discuss some of the greatest benefits today.

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A Hosted VoIP System Comes with Real Benefits

A Hosted VoIP System Comes with Real Benefits

There are many reasons why a hosted Voice over Internet Protocol telephone solution (also known as hosted VoIP) is popular for small businesses. This is due to the many benefits that a small business can glean from such a solution, both in its security and its overall operations. We’ll review some of these benefits here.

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The Top 5 Smartphones for the Start of 2019

The Top 5 Smartphones for the Start of 2019

The smartphone market is one of the oddest ecosystems in the world today. Divided between east and west, many of the largest manufacturers in the eastern hemisphere are relatively unknown to western consumers. The market slump that the smartphone industry is currently experiencing only makes it more important to closely examine the features and other improvements that these devices offer. Below, we examine five of the best options for a user’s consideration.

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Technology Basics: Understanding Different “____wares”

Technology Basics: Understanding Different “____wares”

Hardware, software, malware, ransomware. These are all terms that share two things in common - you probably have heard them fairly often, and they all end the same way. This is no accident. To better understand what these programs are, let’s dig into the basics of what we mean when we’re talking about “-ware.”

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Technology Basics: Print Toner

Technology Basics: Print Toner

By-in-large, most of today’s businesses are doing more to move away from their reliance on printed material. That’s not to say that nearly every business still requires the use of at least one printer. Most people believe that when your “ink” is low in your printer, the quality of the print job will suffer. This is true for inkjet printers, but for those that have laser printers, the “ink” isn’t really ink at all, it is a thing called toner. For this week’s technology basics article we will define what print toner is and how it differs from ink.

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Blockchain Technology Primed to Transform Healthcare

Blockchain Technology Primed to Transform Healthcare

The healthcare industry is heavily reliant on its IT. Before 2009, there were scant traces of information technology making its way into healthcare organizations in the United States, but in 2009 there was a major shift after the 111th U.S. Congress passed the Health Information Technology for Economic and Clinical Health Act (HITECH Act) as a part of the American Recovery and Reinvestment Act of 2009. Today, IT in the health industries is prevalent, and mostly expected.

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Should You Be Excited or Afraid of Automation?

Should You Be Excited or Afraid of Automation?

Your business has a lot of moving parts, and these parts need to be managed properly if you hope to maintain (or improve) operations. However, even the smallest parts of your organization could directly influence your business’ workflow. If these processes are getting in the way of your employees getting the most out of their workday, perhaps automation can provide a way to save time and resources.

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5 Reasons Why an RMM Approach Would Work for You

5 Reasons Why an RMM Approach Would Work for You

Your business, like all businesses, relies on a lot of moving parts to function. That’s the reality. What isn’t the reality is that you have no control over whether these moving parts will break down, and that you have to just sit and wait for it to happen, reacting when it does.

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Technology Basics: Navigation Bar

Technology Basics: Navigation Bar

Navigating some websites can be a pain, but thankfully, there is a handy-dandy tool that just about all of them utilize to make it easier for users. We’re talking, of course, about the navigation bar. We’ll discuss what the navigation bar is, what it does, and why it’s so helpful for a website or application’s end user.

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The Computer Processor May Not Be What You’d Expect

The Computer Processor May Not Be What You’d Expect

Computers are far from simple machines. They rely on complex bits of technology that only professional technicians have any business maintaining. Some of this technology takes advantage of microchip technology to function as intended, and without them, they wouldn’t be able to function. While the everyday business owner might not need to know much about the specifics, you should at least know a little about how certain chips are used.

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How You Can Benefit from RMM

How You Can Benefit from RMM

It’s clear that your business’ profession was chosen based on a specific lack or need in your area, but if you don’t have the technology to make sure this need can be met, you’re not providing value to your clients. This is one of the key reasons why businesses like us offer remote monitoring and management services to organizations like yours.

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Technology Basics: Bare Metal Restore

Technology Basics: Bare Metal Restore

Sometimes an issue on your computer causes it to be so far gone that drastic action is needed to get it back in gear. This is where the bare metal restore comes in, and it’s something that you only want to do in the event that you encounter a problem that is just too much to bear. We’ll walk you through what this is, what it involves, and why you might have to do it in the future.

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This Week’s Tech Term: Responsive Web Design

This Week’s Tech Term: Responsive Web Design

Professionals who work in an office naturally have varying degrees of Internet use, but one thing remains the same: in an age where mobile devices are commonplace, what a website looks like on a smartphone screen is extremely important from a user’s perspective. This is called responsive web design, and this week’s tech term will provide an overview of what it is and why it’s helpful.

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My Computer Is Slow. What Do I Do?

My Computer Is Slow. What Do I Do?

There is a special kind of frustration that comes from a slow computer. We think it’s a combination of being unable to get something done combined with your computer’s inability to take a hint and register your frustration as you furiously click your mouse. Either way, slow computers are annoying. Fortunately, there are some steps you can take to speed things up before you consider throwing it out a window.

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