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Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Delivering Efficiency with Managed IT, Part V

Delivering Efficiency with Managed IT, Part V

Information technology has a critical role in any business. The key part of an outstanding IT system, is the technology itself. Businesses greatly benefit from IT support that procures the latest and greatest technological developments. So, is your IT provider delivering the best value possible?

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Your Computer May be Older than You

Your Computer May be Older than You

Think about how much office technology has changed over just the last 10 years. Remember those bulky, 60-pound CRT monitors? Remember thinking a 32” screen was a TV, not a computer monitor? While you more than likely have replaced those old computer monitors, what is the status of your computer hardware? If you purchased your computer at the same time as that monitor, your hardware is also extremely outdated. How do you know exactly how old your computer is, and when it’s nearing retirement?

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Our Comprehensive Guide to Purchasing a New Computer, Part V

Our Comprehensive Guide to Purchasing a New Computer, Part V

You might think you have all the information you need to make the best decision possible for your business’ computers, but there are a few other odds and ends you should think about. This final part of our computer buying guide will focus on topics that didn’t seem to fit in other parts of our guide.

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Our Comprehensive Guide to Purchasing a New Computer, Part IV

Our Comprehensive Guide to Purchasing a New Computer, Part IV

Your new desktop is nothing but show without a display to make use of it. Here are some of the major considerations you’ll need to think about when purchasing a new display for your device.

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Our Comprehensive Guide to Purchasing a New Computer, Part III

Our Comprehensive Guide to Purchasing a New Computer, Part III

In this part of our computer buying guide, we’re focusing on storage space. Modern devices have several options available to them for storage, but the amount of space will vary by the brand of the device and the types of external storage used. Needless to say, knowing how much storage is available on your device will be extremely important, as it will dictate how you use it and what you store on it.

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Our Comprehensive Guide to Purchasing a New Computer, Part II

Our Comprehensive Guide to Purchasing a New Computer, Part II

In part two of our desktop buying guide, we’ll focus on RAM, or random access memory. Some users have difficulty understanding this, so we’ll do our best to make sure it’s easy to grasp and apply to your own purchasing habits. You’ll learn how to make the best decisions regarding how much RAM your device will need.

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We Get You the Right Tech

We Get You the Right Tech

What kind of hardware and software solutions make up your technology infrastructure? You should know that all businesses have different needs, and not everyone will manage and acquire the same tools. Some businesses don’t even know what their needs are, prompting many to turn to technology professionals for assistance. We want to be the ones you turn to for your hardware and software needs.

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Tip of the Week: Consider Killing a Server Before it Kills Your Business

Tip of the Week: Consider Killing a Server Before it Kills Your Business

We thought we would do something a little bit different for this week’s tip. Instead of giving you some software tips or some kind of thing you can use to make your business more productive, we thought that we’d help you with the thing that you already know, but may not realize:

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Identifying All Office Technology

Identifying All Office Technology

The average business deploys plenty of technology, that much is true. You work alongside it--and often directly with it--but if you had to explain what it is to another person, could you? If you can’t, we’ve got your back. This month we will take you through a tour of the various technologies that your business uses, where they can be found, and what their general purpose is.

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Tip of the Week: How to Troubleshoot Your Device’s Sound Problems

Tip of the Week: How to Troubleshoot Your Device’s Sound Problems

There’s nothing quite as annoying as a computer whose volume is either too low or too high. Today’s tip is dedicated to helping you assess and respond to sound problems with your computer or device.

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Cable Modem Considerations

Cable Modem Considerations

For those of us that don’t have access to fiber-to-the-home or LTE Internet, the cable modem is a must-have. You can always rent a modem from your ISP or you can purchase your own, but no matter what your decision is, knowing what to look for when modem shopping is advantageous. Let’s take a look.

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Does Retail Finally Need Technology?

Does Retail Finally Need Technology?

Unlike the office environment, the technology used in retail has been relatively stagnant. The times are changing, though. It’s been a long time coming, but the technology used in the retail environment is finally evolving to meet the growing needs of organizations. Unfortunately, this has been met with the challenges of implementing said technology in the industry.

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Simple and Smart Audio Recording Technology

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Transparency in government is a key component of any free society, and U.S. law encourages government agencies to make records available to the public whenever possible.

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How Service Offerings Can Save Your Precious Capital

How Service Offerings Can Save Your Precious Capital

Managing and maintaining the plethora of solutions your business depends on can be challenging, to say the least. For some businesses, however, the most difficult part of using multiple solutions can often be not just managing them, but paying for them. Thankfully, there is a great service out there that uses the cloud to make all of this easier for small businesses.

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Get the Technology Your Company Requires

Get the Technology Your Company Requires

The hardware that makes up your business’ IT infrastructure can be difficult to manage--particularly if that’s not where your specialty lies. While the first step to having a successful IT strategy is to have the proper hardware, acquiring it can be rather challenging at times, especially if your business doesn’t have an in-house IT department. Sometimes an outsourced approach is the best way to gain the best tech for your goals.

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Information Technology: How to Handle the Inevitable

Information Technology: How to Handle the Inevitable

Sometimes it might feel like your technology never works as you want it to. You might try to open up a software application only to find an error message that keeps you from being productive. The error doesn’t go away no matter how many times you reload the application. How can you eliminate these issues that threaten to derail your productivity throughout the workday?

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Chromebooks Deserve More Credit than You Might Think

Chromebooks Deserve More Credit than You Might Think

It can be easy to dismiss the simple Chromebook as a limited solution, a one-trick pony of technology. However, while this may have once been true of the devices, more recent models are capable of much more than their predecessors. We’ll address a few misconceptions people have about, and against, Chromebooks.

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Holiday Shopping Just Got Easier--Check out These Gadgets!

Holiday Shopping Just Got Easier--Check out These Gadgets!

It can often be difficult to figure out what to get someone for a holiday gift. Fortunately, there is almost always a new gadget or gizmo that can make someone with particular interests happy. In this blog, we’ll go over a few cool gadgets that make excellent special-interest gifts.

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A Beginner’s Guide to Running Cables in Your Office

A Beginner’s Guide to Running Cables in Your Office

Arguably one of the most important parts of running a business is the physical infrastructure of your office environment. This involves ensuring that the cabling of all network assets is properly implemented. Unfortunately, this is easier said than done, as no two businesses will utilize the same setup. We’ll walk you through some of the variables that you’ll need to consider during the cabling process, and what you can do to make it easier to handle.

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When Your Business' Hardware Fails, You’ve Got Options

When Your Business' Hardware Fails, You’ve Got Options

With computing and networking hardware shown to be unreliable over time, businesses need to have a strategy in place to fix or replace their hardware. This is especially the case when it comes to servers. Replacing a server is expensive, but when it fails, you aren’t left with a lot of choices. What’s your plan for dealing with hardware failure? Here are three options.


The first option is to replace your malfunctioning hardware. This may seem like the most efficient approach, until you realize how much information your organization has. When replacing a server, you have to sort through all of your files to find out which ones are mission-critical and which ones aren’t, and you need to have a data recovery option in place that will migrate the information onto your new device. Not thinking this process through can cost your company a massive amount in new hardware costs, third-party migration and setup costs, and downtime.

The second option is to lease new hardware. If your organization can’t sustain the large capital outlays of purchasing new hardware, many vendors offer a hardware leasing program that allows you to get the technology you need at a price you can afford. Some technology companies offer Hardware as a Service (HaaS), which provides businesses with new hardware and frequent refreshes for a monthly fee. This strategy reduces support costs and often comes with proactive managed services.

The third option is to virtualize your IT infrastructure. In this way you can leverage the cloud to your business’ advantage. You won’t be able to escape the migration costs, but the large upfront costs of replacing your hardware would be eliminated. There are a few different types of cloud computing models that give your organization choices on how your data is monitored and protected. A cloud platform is typically monitored and managed by the hosting provider, eliminating management costs and minimizing support costs.

Whichever option you choose, having IT support is important to keep your organization’s hardware in good working order. Your staff may not be savvy enough with technology to fix issues, and they likely don’t have the time for it. Therefore, having around-the-clock IT support is important for the efficiency of your staff, as well as their own peace of mind if they encounter issues.

At Computerware, we provide 24/7 support via our help desk, and we go above and beyond to help organizations mitigate their hardware costs through our proactive monitoring and management service. By leaning on our RMM service, your business will have less network maintenance to deal with, and you will get more out of your hardware investments. By keeping your network running smoothly through our proactive monitoring, we can tell if your hardware is on its way out and we can advise you if it is time for a refresh. We also keep your network free of malware, resulting in less downtime and higher degrees of efficiency.

If your company is continually running into hardware problems, consider contacting one of our certified IT technicians to schedule a network and infrastructure assessment. Call us at (703) 821-8200 to learn more.

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