Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Software as a Service Is Helping Small Businesses

Software as a Service Is Helping Small Businesses

What kind of software does your business use to keep operations moving forward? Depending on what industry you are in, you might find it increasingly painstaking to procure and manage the software titles your organization uses, particularly if yours is a small business that has limited capital to invest in its software. Nowadays, however, the acquisition of software doesn’t have to be troublesome, as software as a service (SaaS) is providing organizations with limited resources access to software it normally could not afford.

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Managed IT Services Bring Substantial Value

Managed IT Services Bring Substantial Value

How does your business handle IT maintenance? Chances are that your small business is in one of two situations: you either have a small internal IT department that can only accomplish a handful of tasks every month, or you have no IT department and rely on your employees to perform any maintenance. No matter how you look at it, this situation is not advantageous.

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The Most Wonderful Time of the Year...for Thieves

The Most Wonderful Time of the Year...for Thieves

In terms of data loss and theft, the holiday season is one of the riskiest times to travel. When it comes to protecting your personal information, thieves and cybercriminals are counting on either your irreverence to the issue as a whole, or to be so distracted that you make careless mistakes. In 2016, the number of fraud attempts went up by 31% during the holiday season. In addition, credit cards, mobile devices, and open Wi-Fi are common targets during the holiday.

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What Are the Problems with Mobile Payment?

What Are the Problems with Mobile Payment?

Internet commerce has created a vast market for digital payment. With Near Field Communication (NFC) built into almost every smartphone, some of the major financial services companies in the world have created mobile payment platforms that they have advertised as being a fast and secure option for consumers who want to use their smartphones to make retail payments. While this technology has been around for a few years now, not many people utilize it frequently. Here are four reasons mobile payment hasn’t taken off.

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What Recent Natural Disasters Remind Us About Our Business

What Recent Natural Disasters Remind Us About Our Business

With several large storms, wildfires, earthquakes, and floods trampling major cities all over the world, the concept of data backup and disaster recovery is a particularly relevant topic. Business owners must confront whether or not they are prepared to handle such events, because if they don’t, they’ll be risking the future of their business.

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Remote IT Can Dramatically Improve Your Business’s Functionality

Remote IT Can Dramatically Improve Your Business’s Functionality

The same business technology that worked wonders over twenty years ago is much different from the current state of office technology. Businesses could get away without a complex network infrastructure, but that’s sadly no longer the case. With multiple servers and workstations to manage, the typical small business network has more maintenance on its hands than ever before. What’s the best way to approach this maintenance?

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Project Management: What You Need to Know

Project Management: What You Need to Know

Every business has IT projects they want to complete. Whether it is a small change like introducing a public cloud platform, or a large one like migrating all your data from four servers onto one, you have to expect situations will arise that will make you want to pull your hair out. To overcome the challenges that come with any major IT project, consider these four points.

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Cybercrime and Punishment: Who Is Accountable for Data Loss?

Cybercrime and Punishment: Who Is Accountable for Data Loss?

These days you can’t go a week without hearing about governments, companies, and other organizations dealing with major data breaches. It’s so commonplace that sometimes people don’t stop to consider the effect all these data loss events can have. As it pertains to the individual, there is always the chance, if a company gets breached, or loses data from a disaster or a hack, that your anonymity is a casualty. After the media attention fades, there are millions of people that are left exposed and companies, some huge multinational conglomerates, that don’t face any repercussions.

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Data Backup is Much More Complicated Than It Seems

Data Backup is Much More Complicated Than It Seems

You must consider a series of worst-case scenarios if you want to protect your business in the long run. While various factors such as physical security, employee training, and network security can help you mitigate the majority of issues you face, what happens when each of these efforts fails? You know what they say--prepare for the worst and you’ll never be surprised by a data loss event again.

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Where Does Deleted Data Go?

Where Does Deleted Data Go?

Have you deleted a file and immediately regretted it? Well that may be easy enough to get the file back. What if your intention was to make that file disappear for good? Then you have to understand that the way many operating systems handle the deletion of files may present problems for you.

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Project Management Tips From the Pros

Project Management Tips From the Pros

If you’ve ever managed a major IT project, you’re probably well acquainted with Murphy’s Law: “Anything that can go wrong, will go wrong.” Every project is going to have some rough patches. The key to overcoming these challenges lays not with the execution of the plan, but with the preparation. Here are four things to consider when you’re planning out your next long-term IT project.

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3 Ways Managed IT Can Prevent Technology Troubles

3 Ways Managed IT Can Prevent Technology Troubles

Is technology a major problem for your organization? If so you’re just like many small businesses out there that think they can’t afford proper IT maintenance and management. Thankfully, managed services threatens this misperception by bringing affordable preventative solutions to the table.

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Hackers Are Hunting for This Particular Information

Hackers Are Hunting for This Particular Information

While not always the case, hackers will generally act with a purpose. They might be looking to snatch some personally identifiable information from a database, or account credentials form unwary users. Regardless, hackers will go to any length to collect this information from unsuspecting users, and you need to do what you can to protect it.

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3 Strategies and Trends That Are Changing the Role of Your IT Department

3 Strategies and Trends That Are Changing the Role of Your IT Department

With technology being so important for modern business, these organizations have to be cognizant of industry and technology trends that could be used to improve their company’s productivity. How do the newest business technology trends affect your organization's ability to sustain or build revenue streams?

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Would You Rather Trust Something That Repeatedly Breaks, Or Something That’s Managed?

Would You Rather Trust Something That Repeatedly Breaks, Or Something That’s Managed?

When you are looking for help with your IT maintenance, would you rather experience downtime and frustration, or would you rather not? While the right answer to this question is clear, many organizations still rely on antiquated break-fix IT support that holds them back from achieving greatness. What are the differences between traditional break-fix IT support and a managed service provider?

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How to Ensure Business Continuity, According to Financial Institutions

How to Ensure Business Continuity, According to Financial Institutions

Your business could stand to learn quite a bit from the way that financial institutions handle business continuity. Technology is a central part of the way that Federal Reserve Bank (FRB) and the Securities and Exchange Commission (SEC) function, as well as the companies that these organizations oversee. Data loss and downtime are the arch nemeses of these organizations, so it makes sense that you look at what these organizations do to prevent it.

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Managed IT Protects Your Business And Your Budget

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When it comes to maintaining and managing technology properly, larger businesses traditionally have the advantage over small-and-medium-sized ones, as they have greater financial resources. In fact, many small businesses will postpone these activities to help preserve the flexibility in their budget. What these businesses need is a way to leverage the benefits of proactive IT maintenance without breaking the bank.

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Expert Consultation Can Be Revealing

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Consultation is available from every business that offers a service. For a small business owner who can’t afford to pay the high-end consultation rates that some organizations require, how do you go about getting the expert opinion to help push your business in the right direction? And what do service providers even mean when they throw around the word, “consultation?” We’ll explain this and more so that you can make the best decisions for your business.

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Prioritizing Productivity Is Easy With The Right IT

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With productivity being so important in the modern business, it only makes sense that so much of the technology we have now--and will likely have in the future--is devoted to maximizing the amount of work that can be accomplished by one person in a given time. While not everything we will discuss is always relevant for the typical SMB, if your business continues to grow, more technologies will only become accessible over time. Here are a few technology tips to increase your organization’s productivity.

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Best Practices for Data Backup and Disaster Recovery

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Have you considered the process in which your organization takes data backups and restores them following an emergency? The value of data backup and fast recovery can’t be ignored. Unless you take proper precautions, you could potentially face a situation that threatens the very existence of your business.

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