facebook linkedin twitter

Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Good Communication Is a Key to Good Business

Good Communication Is a Key to Good Business

People are known to consider good communication as the foundation to forging and maintaining successful relationships. For businesses, this couldn’t be more true. Solid communications both in the operations of a business and with its customers can set it apart from other businesses that are trying to do the same things. This month, we thought we’d take a look at how small businesses can build a successful communications strategy that allows them to thrive in today’s competitive marketplace. 

0 Comments
Continue reading

Cybercrime (And Lightning) Have No Problem Striking Twice

Cybercrime (And Lightning) Have No Problem Striking Twice

We’ve become aware of a concerning phenomenon: the perception that a business that has already been targeted by a cyberattack, won’t be attacked again. We here to tell you that this is decidedly not the case—in fact, according to cybersecurity solutions provider Crowdstrike, there’s a 68 percent chance a targeted business will see another attack within a year.

0 Comments
Continue reading

Consumers Need to Prioritize Security

Consumers Need to Prioritize Security

There has been a massive increase in online shopping since the start of 2020 and it is important that consumers do their best to understand the potential security risks associated with ecommerce, and how to navigate around them. This month, we discuss some of the best practices that consumers can follow when shopping online. 

0 Comments
Continue reading

Productivity Tips That Anyone Can Use

Productivity Tips That Anyone Can Use

Businesses are always looking for a way to boost productivity. Some businesses will try almost anything to do so. For the individual, however, managing your productivity is a little less complicated. That’s not to say that it is always simple. Typically, the best way to improve productivity is to improve time management. How does one go about changing their behaviors to improve their productivity? Let’s take a look at a couple of ways.

0 Comments
Continue reading

This is What Gives Managed IT Its Value

This is What Gives Managed IT Its Value

We are constantly trying to find the most effective ways to communicate just how much value our services can bring a business, nonprofit, or municipal organization. Since almost all organizations rely heavily on their technology, it stands to reason that getting the most value out of their IT support should be a priority. In many ways, managed IT services are the answer to this issue. Let’s look at some of the most valuable parts of using managed services. 

0 Comments
Continue reading

Downtime is Expensive. Here’s How to Calculate Just How Costly It Is

Downtime is Expensive. Here’s How to Calculate Just How Costly It Is

Business owners try to avoid downtime like the plague, but it’s often a major challenge. The impact of downtime can be devastating for even the most well-to-do business because it effectively stops productivity, but the costs keep. This month, we thought we’d take a look at how you can calculate the cost of a downtime event to help you understand the impact downtime can have on your business. 

0 Comments
Continue reading

Data Backup You Can Trust

Data Backup You Can Trust

Every business owner wants to protect their data. Even if they don’t pour money into doing so, they typically still understand the importance of it. That’s why three-out-of-every-four businesses perform a backup at least once per week. It’s still good to be reminded how to make sure your backup can work for you. Let’s go over a few basic considerations to make if you want a data backup that you can trust.

0 Comments
Continue reading

Automation Tools are Changing Small Business Forever

Automation Tools are Changing Small Business Forever

By now, almost everyone is tired of the COVID-19 pandemic. Millions of people are out of work and millions more risk exposure at work. Thousands of businesses have had to close or suspend business. It’s just not a great scene for anybody. Many companies, who can’t just wait around for a vaccine to inoculate enough people for things to go back to normal, have started looking to automation to solve their business’ immediate and long-term problems.

0 Comments
Continue reading

Help Desk Can Help Keep Your IT Problems Small

Help Desk Can Help Keep Your IT Problems Small

Your employees appreciate when you give them all the tools they need to complete their day-to-day tasks. If you take the time to provide them with everything they need to do their jobs, then they will, in turn, provide you with a higher rate of productivity and work quality. One way you can make this happen is by giving them access to the technical assistance they’ll need.

0 Comments
Continue reading

Do a Better Job of Managing Your Support Costs

Do a Better Job of Managing Your Support Costs

Your IT budget might be a mess or it might be on point, but regardless of where you are on that front, you’ll come to face some situations that could be handled better. Today, you can optimize some of the most egregious financial requirements your business has regarding your technology--its IT support costs--by translating the unpredictably variable costs you likely deal with now for your support, to the much more sustainable agreement that a managed service provider will operate through.

0 Comments
Continue reading

You’ll Need to Do Better Than Just a Firewall

You’ll Need to Do Better Than Just a Firewall

When dealing with IT, there are often misconceptions as to what some parts of an IT infrastructure does. Firewalls are a prime example, as many believe that a firewall is the catch-all for all bad things coming in from outside the network. This month we will discuss why this isn’t the case, and tell you what you really need to secure your business.

0 Comments
Continue reading

Communication Tools that will Help Boost Your Business

Communication Tools that will Help Boost Your Business

Communication is a key part of doing business. Today, there are a variety of solutions devoted to improving your business’ communications strategy in some way, shape, or form. Here, we’ll go over these solutions, and discuss why today’s business should be invested in most or all of them.

0 Comments
Continue reading

Document Management Can Significantly Reduce Printing Costs

Document Management Can Significantly Reduce Printing Costs

For the average business printing costs are often looked on as a necessary evil. The truth is that they really don’t have to be as bad as you think. There is technology available today that can revolutionize the way that you manage your company’s files. More than that, you can significantly reduce your reliance on the technology that has a mind of its own, the printer. 

0 Comments
Continue reading

Keep Your Business Safe with These Best Practices

Keep Your Business Safe with These Best Practices

Security has to be a priority for your business. Oftentimes there is a disconnect between those aims and the practices used by businesses. This gap in vigilance can be just the place that hackers and other scammers look to as they attempt to steal what you have. This month, we thought it was important to provide you a few best practices to follow to keep your data and infrastructure safe. 

0 Comments
Continue reading

Data Loss Is a Potentially Devastating Scenario

Data Loss Is a Potentially Devastating Scenario

Business owners are now concerned about how they are spending capital on solutions to help them to avoid procedural interruptions. One issue that all businesses should be aware of—and work to mitigate—is the loss of data that can cause these interruptions.

0 Comments
Continue reading

Harden Your Security with a 2FA Authentication App

Harden Your Security with a 2FA Authentication App

Weak passwords are a huge problem, one that almost everyone is guilty of. Even if you think of yourself as being a diligent, security-minded person, you probably have at least one or two passwords that are common words, followed by a digit or two, followed by an exclamation point.

I’d be willing to bet that the digits in your password represent either your birthday, your anniversary, or your favorite football player’s jersey. With a little time, anyone could gain access to your account. That’s where two-factor authentication comes in.

0 Comments
Continue reading

4 Innovations in Supply Chain Management

4 Innovations in Supply Chain Management

Many business’ supply chains have had a tough year. One positive outcome of this is that the innovation that was happening in that area has accelerated. Today, there are several technologies that are improving the way businesses can track all the goods that makes their business possible. Let’s take a brief look at four of them.

0 Comments
Continue reading

Improving Organizational Cybersecurity

Improving Organizational Cybersecurity

The nature of many of today’s businesses is building one product over and over and over. When you have that level of repetitiveness, it helps people find their niche, yes, but it can also result in the attention given to the task to suffer. While a disengaged employee is nothing new, they can cause some operational problems. By and large, a couple of staff hiccups won’t have a huge impact on your business, unless that lack of engagement impacts your cybersecurity. That’s because there are some threats out there that could absolutely cripple your business’ ability to sustain operations. Today, we’ll talk about how to get your staff to care about malware, hackers, and the like. 

0 Comments
Continue reading

Gadgets Every Remote Worker Can Use

Gadgets Every Remote Worker Can Use

Lots of things have been scaled back in 2020, but one thing that hasn’t is the presence of the remote worker. Outside of the normal amount of people that work from home, the COVID-19 pandemic has created opportunities for people who typically didn’t get the chance to do so to work from the comfort of their own homes. Let’s take a look at a few gadgets that have to be a part of every remote worker’s home office.

0 Comments
Continue reading

What Do You Need In a Workstation?

What Do You Need In a Workstation?

With the technology you use being increasingly important to the success of your business, it becomes crucial that your employees have access to workstations that effectively run the software your business depends on. This month, we thought we’d take a look at the myriad of computing options that the modern business has when it’s looking to buy computers for its staff.

0 Comments
Continue reading

toner1