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Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VoIP is a Lot Like Traditional Phone Services… Just Much, Much Better

VoIP is a Lot Like Traditional Phone Services… Just Much, Much Better

It doesn’t matter what kind of business you are; you probably use the telephone to a certain degree. Whether you are still relying on landlines or have graduated to more advanced solutions, your organization will always need a solid phone system to back up its communications with clients, customers, and staff. A VoIP system can be an incredibly valuable asset when implemented properly.

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How to Keep Your Workstations Working Reliably

How to Keep Your Workstations Working Reliably

Taking care of your business technology can be exhausting, especially if you don’t have dedicated IT staff to ensure that it happens on a regular basis. Thankfully, with managed services, it’s easier than ever to make sure that your desktop solutions are kept up-to-date and ready for whatever comes their way. Here are three tips you can use to stay on top of desktop maintenance and management for your business.

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What You Need to Know About Document Management

What You Need to Know About Document Management

How often do you find yourself digging through filing cabinets to find paper documents? While these cabinets might have once been the norm in business offices, they are slowly becoming a liability as more and more businesses go digital with their operations and storage options. Today, we’d like to discuss the importance of document management for your organization and how it can help you improve operations.

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The Latest Global Data Protection Index Might Reinforce Your Current Business Frustrations

The Latest Global Data Protection Index Might Reinforce Your Current Business Frustrations

What are some of the modern challenges that your business struggles with? Maybe it’s technology management or maybe it’s network security. According to the GDPI 2021 survey issued by Dell, certain trends are overwhelmingly dangerous for countless businesses out there. Let’s take a look at the results of the 2021 survey and what they might mean for your business.

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The CRM is One of the Most Important Business Tools

The CRM is One of the Most Important Business Tools

There are a lot of businesses that depend on their Customer Relationship Management (CRM) platform. It’s not just used to manage their customer relationships, it also helps with production, invoicing, operations, human resources, and more. Today, we’ll take a look at the CRM and see how strategic use of this platform can help build your business. 

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Technologies that Enhance Your Business’ Mobility

Technologies that Enhance Your Business’ Mobility

With so many workers taking up the mantle of remote work, it’s no surprise that businesses are looking for ways to accommodate these “new” working arrangements. Here are just a few ways that businesses of all types—small businesses included—can work toward making their operations even more flexible and mobile than before.

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Let’s Take a Look Behind the Curtain of a Remote Business

Let’s Take a Look Behind the Curtain of a Remote Business

With today’s ever-expanding remote workforce, there is all the more reason to implement technology solutions that empower your organization to increase its range of options for working outside of the office. We’ve put together three of the key technology solutions we think your organization could benefit from to improve its remote capabilities and take business on the road.

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3 Ways You Can Take Advantage of the Internet of Things

3 Ways You Can Take Advantage of the Internet of Things

With the Internet of Things growing at a rapid pace, there are many opportunities for your business to reap considerable rewards from its proper utilization. It can automate certain processes, save you capital, and mitigate human error. Let’s examine how your business can use the Internet of Things to its benefit without breaking the bank.

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Tip of the Week: Keeping a Clean Computer

Tip of the Week: Keeping a Clean Computer

Computers are machines, and machines function best when they are kept clean and tidy. Therefore, to get the most return on your investment for your computer and other computing hardware, you’ll have to keep things relatively clean. Today’s blog is all about how to make sure this happens!

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Are Ethical Hackers the New Defense Against Cybercrime for Small Businesses?

Are Ethical Hackers the New Defense Against Cybercrime for Small Businesses?

While considering cybercrime, it’s very easy to slip into a dichotomy: hackers are bad, while not-hackers are good. Like most things in life, however, the truth is that there is a spectrum to cybercrime. Let’s take a few moments to consider a few different types of hackers, and the hats that their roles determine they wear.

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Fake Ransomware Attacks Work Because People are Scared

Fake Ransomware Attacks Work Because People are Scared

Ransomware is one of the worst threats you can encounter, and the first half of 2021 saw more large-scale ransomware attacks against both individuals and businesses than ever before. A new threat, however, promises to disrupt this trend, and it’s one that you might not have considered: fake ransomware attacks.

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Take Some Time to Consider Your Software

Take Some Time to Consider Your Software

Nowadays, every company relies on some kind of software. It has immense value as it can be used to make business more efficient and help reduce costs. In order to get the most out of your software, it has to be continuously managed. This is done with three steps: leveraging the assets available, testing your strategies, and understanding what it is you have.

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Sometimes Open-Source Software Causes Problems

Sometimes Open-Source Software Causes Problems

Some businesses struggle to obtain the appropriate software solutions, especially if they are on a budget. Some even choose to take advantage of free, open-source software simply because it helps their bottom line. There are some benefits to using open-source software, but there are also dangers involved.

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Is Now the Right Time to Upgrade Your Business’ Technology?

Is Now the Right Time to Upgrade Your Business’ Technology?

Technology changes so rapidly that it can be difficult to gauge whether or not you should be upgrading right away or examining other options for the same purposes. How can you avoid investing in the wrong solution as a result of the excitement that a new idea or concept can bring? It all starts with knowing what within your organization needs to change.

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Basic Troubleshooting Techniques are Good to Know

Basic Troubleshooting Techniques are Good to Know

Sometimes, no matter how hard you try, technology just doesn’t want to cooperate. This frustration often leads users to contact the help desk, which is fine, but sometimes there are small things you can do to resolve issues that you might not have thought about doing. These simple steps might save you a bit of time and help to resolve your issues faster and more efficiently.

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4 Ways to Keep Yourself Safe on Social Media

4 Ways to Keep Yourself Safe on Social Media

It’s a well-known fact that successful businesses and influencers in any chosen industry utilize social media to an extent, whether it’s Facebook, Twitter, LinkedIn, Tik Tok, Instagram, or otherwise. All that said, however, in this connected world, one has to be aware of how this connection can influence cybersecurity. What are some ways you can keep yourself safe while using social media for either your business or your personal brand?

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There Are More People Working from Home than Ever

There Are More People Working from Home than Ever

When the COVID-19 pandemic started to surge across the world, much of the workforce shifted to remote operations, but it has become clear over the past several months that this shift is likely temporary, forcing many employers to consider the hardest question of all: what will it take to get people back in the office? A report from Gartner suggests that it’s not as easy as it sounds, and in fact might be moving in the opposite direction to what employers are hoping.

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Managing Your Remote Staff Correctly Has Major Benefits

Managing Your Remote Staff Correctly Has Major Benefits

With remote work standing front and center for the past couple of years, it’s no wonder that a conversation has begun about the benefits and shortcomings of it. It is now clear that remote work is something that is not going away anytime soon. Let’s take a look at how businesses might retain remote operations without making too many sacrifices in the process.

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Strong Cybersecurity Training Can Pay Major Dividends

Strong Cybersecurity Training Can Pay Major Dividends

At the heart of it, cybersecurity preparedness is a team effort, not necessarily a singular one. Everyone must be aware of and engaged in cybersecurity best practices. As such, training is a necessity. To help you ensure that your cybersecurity training is as effective as possible, we’ve put together a couple of curriculum design tips and tricks to keep in mind.

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A Few Considerations to Help You Make Better Technology Decisions

A Few Considerations to Help You Make Better Technology Decisions

When you run a business, solid decision making is crucial to achieving success. This goes from hiring and managing your staff, dealing with your prospects and customers, and procuring tools and resources that make your business possible. Today, technology is not only important, it is a major consideration when hashing out your yearly (or quarterly) budget. Let’s go through a couple of tips on how to make the best technology decisions for your company.

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