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Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Cable Modem Considerations

Cable Modem Considerations

For those of us that don’t have access to fiber-to-the-home or LTE Internet, the cable modem is a must-have. You can always rent a modem from your ISP or you can purchase your own, but no matter what your decision is, knowing what to look for when modem shopping is advantageous. Let’s take a look.

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Simple and Smart Audio Recording Technology

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Transparency in government is a key component of any free society, and U.S. law encourages government agencies to make records available to the public whenever possible.

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Tech Term: Routers, Defined

Tech Term: Routers, Defined

With businesses relying more and more on portability and mobility, it should come as no surprise that businesses also have to devote more time to the proper management of their wireless network. A considerable portion of this management is reliant on the router the business uses, as without the router, the business simply couldn’t have a wireless connection.

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A Network Audit Is A Good Idea. Here’s Why

A Network Audit Is A Good Idea. Here’s Why

Does your organization have an internal IT department? If so, you’ve probably noticed that they are too busy problem solving to focus on improving your infrastructure. If they do have time to innovate, chances are they’re neglecting important maintenance. All it takes to improving your infrastructure and operations is, contacting your local managed service provider.

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Does Your Network Management Seem Unmanageable?

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There’s no denying that there is a lot to do in a business environment, and some things take longer than others...or at least they should. Is your business investing enough time into its network management, and all the tasks, processes, and responsibilities that it involves?

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Tip of the Week: 3 Best Practices to Organize Your Files and Devices

Tip of the Week: 3 Best Practices to Organize Your Files and Devices

It can be hard to accomplish work in a timely manner when your technology is a haphazard mess. To help with this, we’re devoting this week’s tip to three ways you can improve workflow by organizing your technology.

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Who Do You Turn to When Your Network Goes Down?

Who Do You Turn to When Your Network Goes Down?

Is your business prepared to deal with network downtime? By this, we mean any situation when your organization’s network infrastructure isn’t operating as intended. Maybe you’ve lost power in your office, or you’ve experienced a data loss incident that keeps you from accessing crucial information. To prepare your SMB for times like this, you need to ask if your organization can handle such a wasteful occurrence.

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Every Network Security Plan Needs to Cover These 4 Components

Every Network Security Plan Needs to Cover These 4 Components

Network security is an important, yet complex practice. For small and medium-sized businesses, it can be challenging to understand and implement solutions that cover such a complex subject. However, it doesn’t have to be. There are many security solutions out there, and they can generally be found in one convenient package.

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Drastically Improve Security By Testing Your Network and Team

Drastically Improve Security By Testing Your Network and Team

If your business doesn’t have an internal IT department, chances are that this deficit is a major pain point. Even if you do have internal IT, relying on them to handle the implementation of new solutions, as well as the maintenance of existing systems, is troublesome and difficult. When your team is overloaded, their work performance may suffer, and issues can slip through the cracks.


Of course, the best way to know how threats can slip through is by using a process known as “penetration testing.” This is where we test your network for any potential outlets that can be used by hackers to infiltrate and attack your network. This includes testing your workstations and servers to check if they’re up-to-date, as well as mobile device activity on your network. If you don’t take advantage of penetration testing, you need to, as it’s a major part of keeping your network safe from external and internal threats.

Penetration Testing Means More than You Think
Network security might be great for keeping out external threats, but it often ignores the potential of internal problems, like end-users. If users accidentally hand over credentials, or download a malicious file off the Internet, they could unknowingly infect the network with dangerous viruses or malware, and if phishing attacks are involved, ransomware could become an issue. A particularly nasty strain called CryptoWall is capable of encrypting your entire infrastructure if left unchecked. Therefore, you need to prevent infections in the first place, and keep data backups handy.

The fact remains that these situations can, and should, be prevented through proactive security measures and employee education of best practices. For example, you can make many security best-practices second nature by asking common-sense questions with regular quizzing about potential threats. Be sure to emphasize the importance of data security and make it a part of your company’s culture.

Prepare for Potential Issues
One of the best ways to preserve your business’s future is to look at potential scenarios, and how your business can react to them. You should put together emergency management plans to assist with the handling of specific scenarios. Here are just a few examples of some situations you’ll need to prepare for:

  • Hacking attacks
  • Insider threats
  • Data loss
  • Natural disasters
  • Hardware failure
  • Other downtime-causing situations

Can your business deal with the most dangerous threats online and within your network? You need to take steps today to mitigate disasters. To learn more, give us a call at (703) 821-8200.

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How Network Virtualization Can Save Your Business Money

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The Causes of Network Bottlenecking and How You Can Overcome It

b2ap3_thumbnail_bad_network_400.jpgAs a small or medium-sized business, your network is one of your most valuable assets. It allows your team to access information and applications in a quick and convenient way. However, your network is a very sensitive thing, and even the slightest change in its speed or nature can be a sign of negative things to come; namely, expensive downtime that can potentially harm your operations and break your budget.

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New Wireless Technology Calls For a Reevaluation of Your Network Switches

b2ap3_thumbnail_your_network_switches_400.jpgYou know the old adage, “A chain is only as strong as its weakest link.” This means that a chain can be as powerful as it wants, but if too much stress is placed on a weak point, it will snap and become useless. The same goes for your network switches. Businesses are growing more reliant on wireless technology, and as such, you’re going to want to upgrade your network switches, or risk your “chain breaking,” so to speak.

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2 Strategies to Consider Next Time You Upgrade Your Network

b2ap3_thumbnail_networking_best_practices_400.jpgTechnology is always shifting to meet the demands and needs of its consumers, and as such, this often leads business owners to reconsider their solutions after setting up what appears to be the perfect network infrastructure. When new technology is introduced, it can dramatically affect your current solutions, so it’s a best practice to closely analyze new trends that appear with the latest technology.

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Tip of the Week: 5 Shockingly-Easy Ways to Improve Your WiFi Signal

b2ap3_thumbnail_tip_for_wifi_400.jpgWouldn’t it be nice to boost your WiFi signal and access it from anywhere in and around your office? Sometimes the solution is purchasing a new, more powerful router, but you might be able to get more out of your existing device by improving the placement of it.

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A Botnet Attack Can Ruin Your Day

b2ap3_thumbnail_botnet_risk_400.jpgOne of the worst hacks that can hit your computer is called a botnet attack. If a hacker is successful with it, then they can literally take control of your PC. Once your PC is compromised by a botnet attack, it's safe to say that your day is ruined.

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3 Ways Your House and Your Network are Related

b2ap3_thumbnail_househome400.jpgYour house and your company's IT infrastructure have more in common than you may have realized. Both infrastructures contain multiple systems that interact with each other, and both require proper maintenance in order to keep overall operations running smoothly. Here are three things we can learn about network maintenance from comparing the two.

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How Playing With Puzzles Enhanced Our Business

b2ap3_thumbnail_wallpuz400.jpgRunning an IT company involves a lot of analytic thinking, problem solving, and seeing how the different pieces work together to achieve goals. It takes a lot of patience, skill, and vision. So do jigsaw puzzles.

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The 5 Essentials of Managed IT

b2ap3_thumbnail_handshake400.jpgSometimes it's hard to remember why you've hired a managed IT service because the problems that you would otherwise face are out-of-sight and out-of-mind. Hiring a company like Computerware can save your business lots of time, money, and headaches. Here are the five essential services that a managed IT service provider can contribute to your company.

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Save 25% on IT Costs by Simplifying Your Network

b2ap3_thumbnail_network400.jpgIn the endless quest to save expenses around the office, there are many new products that make promises to save you money; sometimes, the easiest option to save money is to downsize. According to research from Gartner Inc., you can save 25% of your IT costs by simplifying your company's IT network.

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3 Mistakes that Can Slice Through Your Security

b2ap3_thumbnail_lockgrn400.jpgOne technology misstep a business will make is to think that having one good anti-virus program is all they need. Having strong security software is just one part of the security equation; the habits of the user are equally important and are often neglected. An inexperienced user can void even the best security software.

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