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Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The FCC is Using an App to Fix Internet Inequality

The FCC is Using an App to Fix Internet Inequality

Connectivity to high-speed, broadband Internet has quickly transitioned from a convenient luxury to a practical need for personal life and business alike. Considering this, it seems amazing that Internet access isn’t nearly as equally distributed as the need for it is. However, the Federal Communications Commission is calling on the public to help them change that by downloading an application that they first released in 2013: FCC Speed Test.

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Do You Need to Extend Your Wireless Network?

Do You Need to Extend Your Wireless Network?

A wireless network is one of the most useful technologies you have in your home or office. Oftentimes, however, it is set up quickly and will have a hard time broadcasting a signal to the corners of your office. Today, we will discuss ways to ensure that your business (or your home) has the coverage you need it to have, and how to get it if it doesn’t.

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How to Effectively Spread Out Your Wi-Fi

How to Effectively Spread Out Your Wi-Fi

Wireless Internet connectivity is an indispensable utility in today’s modern office. However, implementing one that will perform optimally is far from a straightforward task. Here, we wanted to offer you some tips to make the planning process for your Wi-Fi implementation both simpler, and more productive.

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Keeping Thorough Records Can Help Your Business

Keeping Thorough Records Can Help Your Business

If your business uses as much technology as the average business, you will need to ensure that it is properly documented. Today, we’ll go through what a managed service provider includes in their documentation practices.

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Tip of the Week: 4 Important Network Management Actions

Tip of the Week: 4 Important Network Management Actions

A business’ computing network is one of their most important tools. Therefore, it’s extremely important that it is managed and maintained properly. Today, we’ll go over a few tips you should keep in mind to ensure that your IT network is managed and secure. 

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The Benefits of Switching to VoIP

The Benefits of Switching to VoIP

Every business needs some sort of telephone system. If you are looking to save some money, a Voice over Internet Protocol (VoIP) platform is a good place to start. However, VoIP can do more than just trim down your communications spend. There are many other options that VoIP can open up for the benefit of your business’ efficiency and productivity.

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Tip of the Week: Six Reasons Your Network Might Be Slow

Tip of the Week: Six Reasons Your Network Might Be Slow

A slow network can be an infuriating problem under any circumstances, but in the business setting, not understanding its cause can potentially be devastating to operations. For this week’s tip, we’ll examine a few of the most common causes of this slowness, and some of the best ways to resolve the issue at hand.

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Small Business and the Internet of Things

Small Business and the Internet of Things

For the amount that you hear the phrase “the Internet of Things” you’d think that it is the newest Ben and Jerry’s flavor. We hear it everywhere. On the television: “the Internet of Things”. In the stores: “the Internet of Things”. Even on the Internet there is this constant stream of consciousness that references the Internet of things. Well, today we are going to look at the Internet of Things as it is, and why you need to listen to what everyone is saying about the Internet of Things. 

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Exploring Common Server Issues SMBs Encounter

Exploring Common Server Issues SMBs Encounter

A server is a very important piece of the modern business’ technology infrastructure, and so it is important to understand what it is that could cause it to crash. Here, we’ll go over some of the most common crash causes to help you determine how to best take care of it. 

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What You Should Know About Bandwidth

What You Should Know About Bandwidth

Depending on the company, the Internet connection is perhaps the most important part of its IT infrastructure, especially if it has remote workers or multiple offices connected by a Wide Area Network (WAN). Other technologies such as VoIP, screen-sharing, and webinars also benefit from optimized bandwidth. Today, we’ll talk about bandwidth, what your company’s needs are, and how to get the Internet service that is right for you. 

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Four Critical (But Confusing) IT Considerations

Four Critical (But Confusing) IT Considerations

Some business decisions are easy, like when to go to lunch, for example. Others aren’t nearly as cut and dry, like where to go for lunch. If you think that one’s tough, consider the weight of some of the decisions you have to make concerning your business’ technology. Here, we’ll review a few ways to help simplify the decision-making process for you and your team.

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Cable Modem Considerations

Cable Modem Considerations

For those of us that don’t have access to fiber-to-the-home or LTE Internet, the cable modem is a must-have. You can always rent a modem from your ISP or you can purchase your own, but no matter what your decision is, knowing what to look for when modem shopping is advantageous. Let’s take a look.

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Simple and Smart Audio Recording Technology

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Transparency in government is a key component of any free society, and U.S. law encourages government agencies to make records available to the public whenever possible.

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Tech Term: Routers, Defined

Tech Term: Routers, Defined

With businesses relying more and more on portability and mobility, it should come as no surprise that businesses also have to devote more time to the proper management of their wireless network. A considerable portion of this management is reliant on the router the business uses, as without the router, the business simply couldn’t have a wireless connection.

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A Network Audit Is A Good Idea. Here’s Why

A Network Audit Is A Good Idea. Here’s Why

Does your organization have an internal IT department? If so, you’ve probably noticed that they are too busy problem solving to focus on improving your infrastructure. If they do have time to innovate, chances are they’re neglecting important maintenance. All it takes to improving your infrastructure and operations is, contacting your local managed service provider.

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Does Your Network Management Seem Unmanageable?

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There’s no denying that there is a lot to do in a business environment, and some things take longer than others...or at least they should. Is your business investing enough time into its network management, and all the tasks, processes, and responsibilities that it involves?

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Tip of the Week: 3 Best Practices to Organize Your Files and Devices

Tip of the Week: 3 Best Practices to Organize Your Files and Devices

It can be hard to accomplish work in a timely manner when your technology is a haphazard mess. To help with this, we’re devoting this week’s tip to three ways you can improve workflow by organizing your technology.

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Who Do You Turn to When Your Network Goes Down?

Who Do You Turn to When Your Network Goes Down?

Is your business prepared to deal with network downtime? By this, we mean any situation when your organization’s network infrastructure isn’t operating as intended. Maybe you’ve lost power in your office, or you’ve experienced a data loss incident that keeps you from accessing crucial information. To prepare your SMB for times like this, you need to ask if your organization can handle such a wasteful occurrence.

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Every Network Security Plan Needs to Cover These 4 Components

Every Network Security Plan Needs to Cover These 4 Components

Network security is an important, yet complex practice. For small and medium-sized businesses, it can be challenging to understand and implement solutions that cover such a complex subject. However, it doesn’t have to be. There are many security solutions out there, and they can generally be found in one convenient package.

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Drastically Improve Security By Testing Your Network and Team

Drastically Improve Security By Testing Your Network and Team

If your business doesn’t have an internal IT department, chances are that this deficit is a major pain point. Even if you do have internal IT, relying on them to handle the implementation of new solutions, as well as the maintenance of existing systems, is troublesome and difficult. When your team is overloaded, their work performance may suffer, and issues can slip through the cracks.


Of course, the best way to know how threats can slip through is by using a process known as “penetration testing.” This is where we test your network for any potential outlets that can be used by hackers to infiltrate and attack your network. This includes testing your workstations and servers to check if they’re up-to-date, as well as mobile device activity on your network. If you don’t take advantage of penetration testing, you need to, as it’s a major part of keeping your network safe from external and internal threats.

Penetration Testing Means More than You Think
Network security might be great for keeping out external threats, but it often ignores the potential of internal problems, like end-users. If users accidentally hand over credentials, or download a malicious file off the Internet, they could unknowingly infect the network with dangerous viruses or malware, and if phishing attacks are involved, ransomware could become an issue. A particularly nasty strain called CryptoWall is capable of encrypting your entire infrastructure if left unchecked. Therefore, you need to prevent infections in the first place, and keep data backups handy.

The fact remains that these situations can, and should, be prevented through proactive security measures and employee education of best practices. For example, you can make many security best-practices second nature by asking common-sense questions with regular quizzing about potential threats. Be sure to emphasize the importance of data security and make it a part of your company’s culture.

Prepare for Potential Issues
One of the best ways to preserve your business’s future is to look at potential scenarios, and how your business can react to them. You should put together emergency management plans to assist with the handling of specific scenarios. Here are just a few examples of some situations you’ll need to prepare for:

  • Hacking attacks
  • Insider threats
  • Data loss
  • Natural disasters
  • Hardware failure
  • Other downtime-causing situations

Can your business deal with the most dangerous threats online and within your network? You need to take steps today to mitigate disasters. To learn more, give us a call at (703) 821-8200.

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