facebook linkedin twitter

Computerware Blog

Keeping Thorough Records Can Help Your Business

Keeping Thorough Records Can Help Your Business

If your business uses as much technology as the average business, you will need to ensure that it is properly documented. Today, we’ll go through what a managed service provider includes in their documentation practices.

What Does This Documentation Include?

All there is to know about every piece of technology you rely upon can easily be divided between your hardware and software documentation practices. 


Here is some of the information you will definitely want to keep records of:

Serial/Model Numbers - Simple identification of the technology that needs support, as well as the kind of device it is for your support team’s benefit.

Purchase Dates - Knowing when a piece of hardware was acquired can help you to make decisions when looking to repair or replace the hardware.

Warranty Information - Knowing whether a piece of equipment is still under warranty can also help your decision-making processes. 

Installation Dates - Knowing when a piece of technology was installed can help with the troubleshooting process if it were to need support.

Physical Locations - Knowing where a device is located not only helps your support team to service it more easily, it enables you to keep better track of where your assets are.

Device Names - Naming the device helps to differentiate it from the others just like it.

IP Addresses - Knowing your IP addresses simplifies the process of locating it on your network.


Your software is mightily important and should be documented properly. Here are some of the elements you’ll want to record:

Product Licenses - Tracking your product licenses gives you the individual identification number of the copy (or copies) of the software you are able to use.

Purchase Dates - Like the hardware, it helps you ascertain if your solution is under warranty and other important variables.

Install Dates - Knowing when a software solution was installed can provide a variety of important information, particularly involving any weaknesses in its programming.

Subscription Details - This information is vital to know if you want to keep these tools available to your users.

Usernames or Registration Emails -  You will want to know who can access each software title with their username. Often, getting support or logging in to the vendor’s website will require this.

Version History - Finally, keeping track of the current version of each of your software will allow you to know if an update is called for, or if there are any vulnerabilities that you need to be concerned about.

Additionally, you will want to create and maintain documentation on the proper procedures to keep these solutions current and working as intended.

What is the Benefit of All This Documentation?

Having all of this information documented will go a long way toward allowing you to keep track of your technology investments. If you would like help with the documentation process, or if you would like to speak to one of our IT experts about what information we keep, call us today at (703) 821-8200.

Defining the Variables of Business Continuity
Exploring the Risk in Business VPNs


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Tuesday, August 11, 2020

Captcha Image

By accepting you will be accessing a service provided by a third-party external to https://www.cwit.com/

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Security Tip of the Week Technology Best Practices Business Computing Privacy Internet Cloud Software Data Business Management Hackers Hardware Microsoft Workplace Tips Network Security Backup Productivity Managed Service Provider Business Hosted Solutions Productivity Email Malware IT Services Saving Money Efficiency Google Small Business Computer User Tips Innovation Collaboration IT Support VoIP IT Support Smartphones Data Backup Quick Tips Network Business Continuity communications Mobile Devices Disaster Recovery Microsoft Office Gadgets Data Recovery Android Social Media Cybersecurity Upgrade Mobile Office Server Communication Smartphone Virtualization Phishing Mobile Device Management Miscellaneous Ransomware Operating System Holiday Vendor Management Managed IT Services Passwords Outsourced IT Apps Tech Term Windows 10 Users Windows Mobile Device Internet of Things Facebook Unified Threat Management Remote Monitoring BDR Automation BYOD Remote Computing Managed IT services Apple Data Management Analytics Mobile Computing Windows 10 WiFi Cloud Computing The Internet of Things History Marketing Training Artificial Intelligence Firewall Browser Save Money Business Technology Help Desk Spam App Encryption Alert Big data Bandwidth Managed Service Information Technology Office Office 365 Health Budget IT Consultant Two-factor Authentication Gmail Bring Your Own Device Antivirus Government Cybercrime Hard Drives Managed IT Maintenance Printer VPN Access Control Content Filtering Going Green Windows 7 Healthcare Wireless Technology Covid-19 Outlook Recovery Windows 8 Search Employer-Employee Relationship Hiring/Firing Retail Cost Management Saving Time Computers Virus Tech Support Lithium-ion Battery Best Practice Information Remote Work Computing Money Project Management Document Management Humor iPhone Hacking Travel Education Data Security IBM It Management Networking Update Phone System Augmented Reality Blockchain Data Loss Customer Service Wireless SaaS Voice over Internet Protocol Save Time Data Breach Storage Website Administration Downtime Applications Law Enforcement Wi-Fi Proactive IT Solid State Drive Avoiding Downtime Computer Repair Running Cable Compliance Value Conferencing Password Data storage Flexibility Hacker Vendor Twitter Intranet File Sharing Legal Customer Relationship Management Hard Drive Regulations Risk Management Patch Management PowerPoint Mobility Current Events Scam Social Engineering Business Intelligence Sports Digital Payment DDoS Disaster End of Support Hosted Solution Router Meetings Robot Fax Server Digital Comparison Tablet Private Cloud Securty Word Websites Company Culture Telephony Social Networking Machine Learning Cortana Cooperation Black Market Software as a Service Telephone Systems Cryptocurrency Monitoring Laptop Excel Business Growth User Management Virtual Desktop Google Maps Net Neutrality Vulnerabilities Paperless Office Social Chrome User Error Emails Unified Communications Settings Integration Co-managed IT Automobile Documents Chromebook Teamwork Heating/Cooling Webcam Entertainment Text Messaging Redundancy Computing Infrastructure Hack Computer Accessories Managed Services Provider Evernote How To Lifestyle Download IT service Virtual Assistant Distribution Trending How To Start Menu Mouse Managed Services Tech Terms Employee/Employer Relationship eWaste Inbound Marketing Microchip Taxes Bluetooth Mobile Technology Managed IT Service Distributed Denial of Service Cost Smart Devices Statistics Programming Uninterrupted Power Supply Pain Points Network Congestion Memory Video Conferencing Public Cloud Licensing Processors Google Docs Processor Vulnerability USB Experience Bitcoin Monitors Data Protection Presentation Cleaning Streaming Media Identity Theft Notifications Solutions Multi-factor Authentication Office Tips Telephone Professional Services Downloads Specifications Safety YouTube Politics Gaming Console Virtual Reality Tech Device Management Hypervisor Digital Signature Harddrive Assessment SharePoint Device security MSP Micrsooft Debate Motion Sickness Nanotechnology Social Network Electronic Health Records Holidays Google Calendar Business Managemenet Webinar Scalability Desktop Finance Drones GPS Financial Data Fileless Malware Hybrid Cloud Content Management Tip of the week External Harddrive Memes Modem VoIP Strategy Messenger Business Cards Tracking Service Level Agreement Proxy Server Azure Touchscreen News Startup Asset Tracking Term Knowledge online Currency Rental Service Unified Threat Management Backup and Disaster Recovery Permissions Language Managing IT Services Electronic Medical Records Transportation Consultation PDF Username Web Server Best Available Screen Reader Keyboard Customer Resource management Thin CLient Surveillance Recording Optimization Technology Tips Cabling Gamification 3D Ebay Telework Directions Display Smart Tech switches Writing Smart Phones IT SSID Audit LinkedIn Books Piracy Workers Upload Domains Music Remote Workers Dark Web Free Resource Fake News Administrator Processing Best Practives Fiber-Optic Supercomputer Database Public Speaking Virtual Private Network Health IT Data Warehousing HTML Upgrades Shortcut Telephone System LiFi Leadership Development Logistics Access Virtual Machines Skype Mobile Security Worker Adminstration Pirating Information FinTech Wasting Time Emergency Archive Hard Drive Disposal Multi-Factor Security Entrepreneur Cyber security Computer Care Reading Software License Samsung Troubleshooting Trends Data Storage Bookmark Microsoft Excel Microserver Google Play Telephone Service Fraud Employer Employee Relationship HIPAA Tactics Work/Life Balance Procurement Employer/Employee Relationships Google Drive Point of Contact Windows Server 2008 G Suite Devices Environment Deep Learning Get More Done Hacks Physical Security Competition Visible Light Communication Microsoft 365 Spyware Mobile Payment UTM Electronic Payment Content Organization Managing Costs Turn Key Banking Botnet Legislation Error IT consulting Communitications Medical IT Electricity Trend Micro Printing Printer Server Relocation IT Plan Tablets Business Owner Enterprise Resource Planning PCI DSS Browsers Security Cameras Recycling Threats Trojan email scam Addiction IP Address Upselling Supply Chain Management User Tip Proactive Maintenance Analytic Sync Accountants A.I. Virtual Machine CCTV Application Advertising Flash Internet Service Provider cache Television Product Reviews Organize Human Resources CIO Video Surveillance Navigation Business Metrics Computer Malfunction Wireless Headphones Windows XP Saving ZTime IT Assessment WannaCry eCommerce Reliable Computing Migration Connected Devices Staffing Google Wallet Regulations Compliance Data Analysis Employees Read Displays GDPR Corporate Profile Managing Risk Network Management Society Remote Working Printers SQL Server Time Management Freedom of Information In Internet of Things Equifax Fleet Tracking CrashOverride Capital Managing Stress Productuvuty Personal Information Regulation 3D Printing Financial