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Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Make Sure Your Staff Understands How Data Disasters Come to Be

Make Sure Your Staff Understands How Data Disasters Come to Be

Disasters lurk around every corner in the workplace, even on an end-user level. All employees of a business should understand how to identify specific office disasters and what to do when they are encountered. We’ll discuss some of the most common (and deceptive) disasters, as well as how your team should handle them on the off chance they show themselves.

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Your Employees Are Your Biggest Cybersecurity Risk

Your Employees Are Your Biggest Cybersecurity Risk

If we asked you to identify the biggest risk to your business’ network security, what would you think it would be? Some might think that the countless threats on the Internet are the biggest issues your organization will have to deal with, while others might think natural disasters represent the biggest problem for your business. Many others, however, see the end user as the biggest threat to their business, and they are right… to an extent.

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Take These Steps to Make IT Security Top of Mind

Take These Steps to Make IT Security Top of Mind

Here’s the thing about IT security: it requires a little more than a decent firewall and a reasonably-strong password. We talk a lot about how to ensure that your business’ network stays a top priority, and the best way to do that is to implement what we call a Unified Threat Management (UTM) solution. An enterprise security system like a UTM can provide a considerable improvement for the way you protect your organization, but even something as simple as a little bit of user error could bypass these protocols.

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What’s Your Company’s Strategy for Staying Ahead of Cyber Attacks?

What’s Your Company’s Strategy for Staying Ahead of Cyber Attacks?

One of the best ways to progress in business is by looking at what doesn’t work, and learning from it. Nowhere is this more true than in the realm of cybersecurity. You can find out how best to protect your network by looking at what has happened in the past, as well as what cyber attacks other organizations have suffered from.


If you recall, 2016 was filled to the brim with high-profile hacking attacks. By taking at look at the worst threats from last year, you can better protect your organization in 2017.

Return to the Basics: Security and Training
You’ve seen the headlines about huge data breaches that expose millions of users’ credentials or sensitive information. It’s important to understand why these big attacks happen, especially as vulnerabilities increase in number. The more that security problems are ignored, the more dangerous they become as time goes on.

A good way to protect your organization is by educating employees on how to take advantage of security best practices. This includes enforcing common-sense protocols like password security, as well as how to avoid phishing attacks and questionable online content. Furthermore, take advantage of preventative security solutions that keep workers from being exposed to security risks in the first place.

Make Sure Your Endpoints are Properly Protected
How many devices do you have connected to your network? This includes servers, workstations, any device which has access to the Internet, Internet of Things devices, and even mobile devices. How many of these endpoints are protected from external threats? The answer: probably not all of them.

As a business owner, being aware of which devices are accessing which data should be one of your chief concerns. You need to be intentional about data security by reinforcing digital protections and improving physical security protocols. Security solutions like encryption, access control, firewalls, and mobile device management are capable of helping your business keep its data secure.

Never Stop Improving Security
Network security isn’t something that you can implement once and leave alone. The best security professionals understand that security must always be improved upon, as the threats facing your organization will continue to improve themselves. This is why security updates and professionals are needed; they resolve critical flaws that pose a threat to your organization. Additionally, compliance with HIPAA, HITECH, and other regulations should be met in order to better safeguard your organization.

These are cybersecurity measures that your organization should take, especially if you want to sustain your business. How are you protecting your business in the upcoming months and years? Computerware can help reinforce your organization’s network. To learn more, reach out to us at (703) 821-8200.

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Cross-Train Your Staff to Keep Workers Engaged and Improve Collaboration

Cross-Train Your Staff to Keep Workers Engaged and Improve Collaboration

As a business owner, how do you handle employee complacency? A feeling of complacency among your employees can come from many sources, including an apparent inability of advancement. People want to develop professionally, so they’ll look elsewhere if they feel like their current job doesn’t allow for growth. How can you eliminate employee turnover due to a complacent and unchallenged workforce?

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3 Initiatives That Every IT Department Wants to See

3 Initiatives That Every IT Department Wants to See

If you’re one of the small businesses that has the resources to devote to an internal IT department, then you know how difficult it is playing at help desk with the rest of your employees. Their role is crucial to helping those who are less tech-savvy, but there’s always the chance that even your IT department will be stumped. That’s not to mention the fact that your help desk could be filled with potentially-avoidable requests.

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