When it comes to technology, one of the biggest pain points of the modern business is communication. Business executives want to stay connected to their office and their clients at all times in order to optimize customer support and productivity. Overall, companies are looking to get more out of their phone system, and VoIP is the answer. With many additional features and significantly lower costs, VoIP is a major contender in the modern office.
As defined by Gartner’s IT glossary, Voice over Internet Protocol (VoIP) is:
[...] based on an IP standard that is capable of transporting voice and data packets over the same network. Unlike circuit-switched networks, IP doesn’t require a dedicated connection for an entire call. Voice signals are converted to packets that are sent across the network and reassembled in the correct order when they reach their destination. VoIP services can be deployed over the Internet or private IP networks (LAN/WLAN).
It might not seem apparent why your business should look into VoIP, but there are several different reasons why you want to consider it. VoIP can not only streamline your internal and external communications, but it can also increase your business’s bottom line by mitigating expensive cable bills and expanding your phone system’s versatility. Here are three reasons why you should consider a VoIP solution.
If your business is stuck on how to improve communications, VoIP is a quality solution to this issue. It improves accessibility to your business’s telephony systems, reduces costs, and even comes with other important features that benefit your organization, like video chat and instant messaging. Give Computerware a call today to learn more about how VoIP can change the way your business communicates for the better.
Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.