Changing your business technology can be a major benefit for your business. Sometimes organizations struggle with the management of their new technologies, and a lot of the time that is because the people that need to use them find it difficult to successfully transition to new applications.
Obviously, effective technology brings better results. It can provide the knowledge needed to make better business decisions, allow your staff to be more productive, even create a better work environment for your employees. Let’s take a look at three questions you should be asking your staff as you try to dial in your business’ technology.
It is always a good thing when you can understand the relationship between your employees and the technologies that they use. Asking them what applications they favor, how they use them to sustain and improve productivity, and just how comfortable they are with them can go a long way toward helping you determine how you want to proceed in regard to new technology implementation. Most employees will be willing to let you know if the current set of tools brings them frustration and it can really make a difference to know how comfortable they are with the tools you provide them.
A lot of times the way that your staff uses the technology you provide them is much, much different than the way you use it. Sure, you probably have policies and procedures documented (If you don’t you, really should) to give them the confidence that you are providing them with the tools that are right for what they need to do, but sometimes getting a different perspective can give you the knowledge needed to alter policies, or even change tools, to help your people be as productive as possible.
Really, your goal is to get the most out of your staff, so ascertaining how different tools make their work lives easier is a big point. There have been several studies that reaffirm that a relaxed and comfortable employee is a more productive employee, so if you can add a piece of software (change your approach) that can be conducive to optimal productivity, improve employee retention, or help your business get where you want it to go, it’s a small price to pay.
If you would like to talk to one of our knowledgeable consultants about getting the right software for your business, give Computerware a call today at (703) 821-8200.
About the author
Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.