facebook linkedin twitter

Computerware Blog

VoIP Solutions Can Have a Ton of Features

VoIP Solutions Can Have a Ton of Features

A great many businesses nowadays have discovered the benefits of using the solutions available through improvements to the technology that has been around for decades - just not in its current form. One prime example is the use of Voice over Internet Protocol to fulfill a business’ telephony needs. By its nature, VoIP offers a variety of useful features - which we’ll review in part here.

What is the Difference Between VoIP and Traditional Telephony?

This is an interesting question, because - at least on the surface - there is effectively no difference between the two options. However, once you look more closely, it becomes more clear that the primary difference is the fact that VoIP solutions offer a lot more than the traditional means of placing calls ever has.

This is effectively because of VoIP’s means of delivery - Voice over Internet Protocol. As VoIP leverages the Internet to deliver data, it can also be equipped with various other capabilities.

Now, in fairness, traditional telephony allows for many of these capabilities… but certainly not all of them, and they are usually an additional cost. These capabilities and features that come standard with a VoIP solution will typically make a traditional telephone system more expensive and lackluster.

Here is a very brief sample of the many, many features that VoIP is capable of supporting:

Call Forwarding and Mobile Applications

Missed calls are never a good thing in a business setting, so the ability to connect other devices, like a mobile phone, to a VoIP solution means that calls are much more likely to reach their intended recipient is a useful ability to have. Similarly, VoIP solutions are generally available as mobile apps as well, allowing another means of making and answering calls.

This gives your workforce the capability of working from anywhere, as long as they have Wi-Fi or a mobile signal. Sales people can work from the road, employees can work from home if they have to, and everyone still has all the features as if they were sitting at their desks.

Call Recording

The ability to listen in on a past conversation is one of the best ways to get all of the information you need, as you can focus fully on the discussion you are having without splitting your focus by taking notes. Recorded calls can also contribute to your training resources, giving you practical examples to provide to new employees.

Collaboration Options

With the proper amount of discipline, a VoIP solution makes a great conferencing tool. Three-way calling comes standard, and most options have a conference bridge feature, to expand these conversations to your entire staff.

Ready to learn more about what VoIP can bring your business? Reach out to our team! Call Computerware at (703) 821-8200 today.

Tip of the Week: Stop Word from Editorializing
Start Off 2020 by Auditing Your Online Accounts an...


No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Monday, May 25, 2020

Captcha Image

By accepting you will be accessing a service provided by a third-party external to https://www.cwit.com/

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Security Tip of the Week Technology Best Practices Privacy Business Computing Internet Cloud Software Business Management Data Hackers Hardware Microsoft Network Security Workplace Tips Backup Managed Service Provider Hosted Solutions Business Productivity Email Productivity Malware IT Services Saving Money Efficiency Computer Google User Tips Small Business Innovation IT Support IT Support Smartphones Data Backup VoIP Collaboration Network Mobile Devices Quick Tips Business Continuity communications Gadgets Microsoft Office Android Social Media Data Recovery Disaster Recovery Upgrade Mobile Office Cybersecurity Server Communication Virtualization Smartphone Phishing Mobile Device Management Miscellaneous Holiday Ransomware Vendor Management Outsourced IT Windows 10 Passwords Operating System Windows Tech Term Internet of Things Apps Facebook Managed IT Services Users Unified Threat Management Remote Monitoring Mobile Device Automation BDR Analytics Data Management BYOD Managed IT services Remote Computing Apple Mobile Computing Windows 10 WiFi History Marketing Artificial Intelligence Cloud Computing The Internet of Things Training Save Money Firewall Browser Help Desk Alert Encryption App Big data Bandwidth Office Office 365 Two-factor Authentication Information Technology Health Spam IT Consultant Business Technology Hard Drives Bring Your Own Device Antivirus Managed IT Maintenance Budget Printer Content Filtering Access Control Gmail Going Green Government Windows 7 Cybercrime Retail Managed Service Wireless Technology Cost Management Windows 8 Saving Time Outlook Computers Search VPN Tech Support Information Virus Best Practice Lithium-ion Battery Healthcare Recovery Employer-Employee Relationship Hiring/Firing Blockchain Data Loss Hacking Travel Education Project Management Humor Update iPhone Networking Customer Service IBM Phone System Money It Management Augmented Reality Computing Document Management Applications PowerPoint Patch Management Computer Repair Running Cable Proactive IT Value Password Law Enforcement Administration File Sharing Conferencing Compliance Data Breach Hacker Solid State Drive Hard Drive Twitter Intranet Data storage Flexibility Mobility Avoiding Downtime Risk Management Legal Wireless Regulations Save Time Storage Website Downtime Data Security Customer Relationship Management Current Events SaaS Word End of Support Company Culture Hosted Solution Robot Social Networking Cortana Securty Scam Fax Server Remote Work Google Maps Cooperation Vendor Digital Monitoring Black Market Covid-19 Social Engineering Cryptocurrency Websites User Laptop Virtual Desktop Management Business Growth Net Neutrality Meetings Software as a Service Social Business Intelligence Private Cloud Vulnerabilities Wi-Fi Digital Payment DDoS Excel Telephony Router Paperless Office Sports Machine Learning Voice over Internet Protocol Telephone Systems Comparison Tablet Disaster Trending Co-managed IT Gaming Console Downloads Managed Services Provider User Error Distribution eWaste Public Cloud Licensing Mouse Text Messaging IT service Webcam Identity Theft Employee/Employer Relationship Statistics Managed Services Programming Redundancy Managed IT Service Lifestyle Network Congestion Bluetooth Evernote Processors USB Virtual Reality Politics Virtual Assistant Presentation Emails Processor Streaming Media Inbound Marketing Automobile Start Menu Tech Terms Chromebook Memory Google Docs Computing Infrastructure Hack Multi-factor Authentication Mobile Technology Specifications Safety Experience Pain Points Monitors Telephone Cleaning How To Office Tips Uninterrupted Power Supply Download Documents Professional Services Chrome Teamwork Heating/Cooling Smart Devices Entertainment Vulnerability Integration YouTube Bitcoin Data Protection Microchip Taxes Unified Communications Settings Computer Accessories Distributed Denial of Service G Suite Electronic Medical Records Transportation Gamification LinkedIn WannaCry Domains Employer Employee Relationship Term Screen Reader Customer Resource management Supply Chain Management Corporate Profile Public Speaking Hacks Physical Security Directions Display Smart Tech Debate Permissions Language Time Management Freedom of Information Internet Service Provider Recording Optimization Piracy Webinar Upload Harddrive Shortcut Banking Botnet Dark Web Free Resource HTML Skype GPS Assessment SharePoint IT Assessment Relocation Tablets SSID How To Fiber-Optic Database Archive Entrepreneur Sync Health IT Mobile Security switches Writing Google Calendar Troubleshooting Processing External Harddrive Telephone System Music Tip of the week Remote Working Trends Upgrades VoIP HIPAA Notifications CCTV Wasting Time Multi-Factor Security Point of Contact Cost Touchscreen News Environment Logistics Virtual Machines Software License Competition Business Metrics Computer Malfunction Bookmark Devices 3D Ebay LiFi Consultation Electronic Health Records Electronic Payment Reliable Computing Cyber security Fraud Tactics Thin CLient Knowledge In Internet of Things Employer/Employee Relationships UTM Content Technology Tips Memes Business Owner Google Play Telephone Service Best Practives Smart Phones IT Plan Recycling Enterprise Resource Planning Deep Learning Audit IP Address Managing Costs Legislation Error Analytic Work/Life Balance Fake News Managing IT Services Microsoft 365 Application Motion Sickness Browsers Accountants Microserver A.I. Product Reviews Adminstration Pirating Information Visible Light Communication Data Warehousing Surveillance Human Resources Scalability Medical IT Trend Micro email scam Addiction Leadership Remote Workers User Tip Proactive Maintenance IT consulting Access IT Messenger Tracking Security Cameras Threats Read Emergency Hard Drive Disposal Solutions Migration Connected Devices Computer Care Rental Service Navigation Virtual Machine Get More Done Wireless Headphones Microsoft Excel Virtual Private Network CIO Digital Signature Web Server Data Analysis Employees Equifax Turn Key Fleet Tracking Advertising Flash Google Drive Windows Server 2008 Development Cabling eCommerce Device Management Printer Server Network Management Administrator SQL Server Device security MSP Business Managemenet Windows XP Spyware Mobile Payment Books Workers GDPR Managing Risk Trojan Content Management Staffing Google Wallet Desktop Organize Finance Upselling Displays Electricity Printing Supercomputer Tech Hypervisor Nanotechnology Social Network Society Procurement Micrsooft Fileless Malware Hybrid Cloud Startup Asset Tracking Video Surveillance Video Conferencing PDF Worker Holidays Business Cards Service Level Agreement online Currency Best Available Keyboard Proxy Server Azure Username cache Television Communitications Reading Samsung Modem Strategy Unified Threat Management Backup and Disaster Recovery Saving ZTime Drones Managing Stress CrashOverride Personal Information Regulation Capital Financial 3D Printing Productuvuty Printers