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Troubleshooting a Patchy Internet Connection

Troubleshooting a Patchy Internet Connection

Most businesses utilize the Internet in some fashion, and a slow connection can be a major annoyance and inconvenience. Thankfully, there are several ways that you can improve or troubleshoot your connection in the event that it’s suffering. Here are some of the ways you can make sure your Internet connection remains as consistent as possible.

Check for Router Problems
If your office uses a wireless connection to access the Internet, you might be having a problem with your router. Using the same router for years and years is a great way to make sure that your business falls behind the times. You want to be taking advantage of only the most advanced Internet standards available. Therefore, the best way to make sure that your business' Internet connection stays up to date is by upgrading to a new router periodically.

If your router is relatively up to date, the issue could lie in the location of the router. Most offices will be too large for a single router to handle. Other offices might have walls or other obstructions weakening it. You can try elevating the router to see if this helps with the interference.

Interference from Appliances and Devices
Older routers operate at the 2.4GHz frequency. Microwaves also operate on this frequency, as well as various other appliances that you might have around the office or break area. The more devices like this that you have, the more interference will be out there that could affect your Internet connection. The best way to avoid your business’ Internet connection being tied up with extra devices is by implementing a router that functions on multiple frequencies.

Outdated Services from Your ISP
If your Internet hasn’t been up to snuff, perhaps the problem is your Internet Service Provider (ISP). If your business has undergone plenty of growth recently, your bandwidth might not be enough to satisfy the needs of your current business situation. Give them a call to see if they can do anything to help your connectivity issues.

If you’re having technology problems, you know who to call. Computerware can help with just about any and all issues related to your business’ technology. To learn more, reach out to us at (703) 821-8200.

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