facebook linkedin twitter

Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

3 Benefits of VoIP that are Too Good to Ignore

3 Benefits of VoIP that are Too Good to Ignore

Getting rid of unnecessary expenses is one of the best ways for businesses to save money. While it’s often unavoidable that you have to invest in solutions that serve a singular purpose, it’s more cost-effective to find solutions that have variable functions or that make life easier. One of the best ways to save money for your business is by performing a revamp of your telephone system.


Do you have a traditional telephone system in your office? A voice communication tool, like Voice over Internet Protocol, is much easier and more efficient to handle in the long run than a traditional system. We’ll discuss three ways in which VoIP improves the way your business runs.

Cost Savings
One of the most immediate ways that VoIP helps your business is by eliminating all other telephone bills. Since VoIP is using the Internet, which you already pay for, you save money by eliminating a large, unnecessary cost with traditional telephone service. In the long run, you’ll continue to save money every month that you don’t have a traditional telephone system.

VoIP doesn’t necessarily require specialized hardware either, so it’s not like you’ll be paying an arm and a leg to make the switch. In fact, many VoIP solutions can work through the cloud, or via an app that can be installed on your own smartphone, and in some cases, you might not need to replace your existing equipment at all.

Collaborate and Record in Real Time
Cooperation between departments and documentation of important meetings are important for any business, and VoIP makes it easier to accomplish both. Through your VoIP solution, meetings can be held in real time and can be recorded so you don’t have to worry about missing any key details. VoIP allows your staff to transcend the barriers of the workplace, since any employee with an Internet connection can access your company’s phone system anytime, anywhere.

Great Convenience
VoIP is capable of being run on a multitude of devices, depending on the specific needs of your business. This includes softphones for desktops or laptops, mobile apps for smartphones and even the traditional handsets that you might currently find in your office. Furthermore, you can use a combination of these technologies to maximize your availability, both in and out of the office. Since a single number can be set to ring multiple devices, you don’t have to carry around multiple devices so that you can be reached outside of the office. Furthermore, these devices can be configured to forward a call based on the time of day. This way, you won’t have to worry about receiving calls while you’re home - that is, unless you want to.

VoIP is a great way to get the most out of your phone system, especially when you consider the cost benefits of doing so. To learn more about VoIP, reach out to us at (703) 821-8200.

0 Comments
Continue reading

Your Remote Workers Can Do More With a Mobile VoIP Solution

Your Remote Workers Can Do More With a Mobile VoIP Solution

One of the primary concerns for organizations that have remote workers is the need to control and centralize communication solutions. While this isn’t a problem for a worker that’s in the office and hooked up to the company phone system, the remote worker doesn’t have this luxury. So, how can employees who work out of the office some or all of the time keep up with the rest of your workforce?


One of the easiest solutions to this dilemma is a VoIP system that uses softphones installed onto a device in the form of an application or software solution. This lets them stay in contact with the rest of your employees, without having to be on-site and connected to your in-house phone system. Therefore, a remote worker equipped with this VoIP solution can remain productive and collaborative even while out of the office.

In simpler terms, a softphone is a phone that works as software on your computer or mobile device. It works through either the traditional telephone line or via a Voice over Internet Protocol (VoIP) connection, which transmits your voice across an Internet to the desired party. Unlike some exclusive VoIP-based phones, the softphone works without the physical device, which makes it more of a computing solution rather than a hardware solution. Softphones come with a digital number pad which looks like the dialer on a smartphone, and softphones allow for various features such as conference calling, call transfer, voicemail, and more.

Long story short: It makes more sense to use softphones for your remote workers, as it allows them to communicate with a headset or a mobile device, rather than a full-fledged handset.

As the business owner, it’s up to you to make smart choices about your IT budget before implementing any major change to your current setup. This includes your phone system. With a reliable VoIP solution, you can take advantage of all the benefits of a traditional phone system, without the need for all of the time-consuming and expensive infrastructure overhauls. By going with VoIP, you effectively avoid running new phone lines and revamping your office space to accommodate new onboards, and with a softphone, all you have to do is set up an account and configure a worker’s device. A good VoIP solution allows you to take advantage of traditional handsets that you’re used to, while allowing you to make or receive calls on a smartphone, tablet, laptop, or desktop.

Softphones have a definitive edge in mobility, one which traditional phone systems can’t come close to replicating. A worker can install a softphone client on their mobile device and use an Internet connection to make or receive calls. It really is that simple.

As a bonus, VoIP systems also tend to be more affordable for businesses, as they don’t require an immense setup process and hardware purchases. Without the need for specialized equipment, a softphone can effectively use your employees’ preferred device to achieve similar results. Of course, the price will still vary by the plan, the number of users, and the number of devices, but you will gain greater flexibility in the long run.

Due to the remote worker needing a quick and easy way to stay in touch with your office, a softphone mobile client may be the best fit. Of course, every employee works differently and may prefer a different type of solution. Perhaps they would prefer a laptop with a headset, or maybe they have a desktop set up in their home office. Either way, a softphone offers a quick and easy solution.

If you’re considering VoIP, then you’ll want a trusted IT advisor to lay out your options before going all-in on an investment. To get started with a softphone solution that fits your needs, reach out to Computerware at (703) 821-8200.

0 Comments
Continue reading

Tip of the Week: Why a Smartphone Might Not Be Such a Smart Idea

Tip of the Week: Why a Smartphone Might Not Be Such a Smart Idea

There’s no questioning that smartphones have done wonders for the world of business. Yet, some workers aren’t willing to adopt smartphones, and prefer their unbreakable nostalgia-filled flip phones.

0 Comments
Continue reading

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Security Tip of the Week Technology Best Practices Privacy Internet Cloud Business Computing Business Management Software Hackers Data Microsoft Backup Workplace Tips Hardware Managed Service Provider Productivity Network Security Email Business Hosted Solutions Malware Saving Money IT Services Efficiency IT Support Google User Tips Small Business Computer Smartphones Innovation Quick Tips Mobile Devices Productivity Gadgets VoIP Social Media Business Continuity Network Android Microsoft Office Disaster Recovery Collaboration Server Data Backup Mobile Office communications Virtualization Data Recovery Communication Upgrade IT Support Smartphone Mobile Device Management Miscellaneous Phishing Tech Term Cybersecurity Ransomware Windows 10 Facebook Unified Threat Management Windows Holiday Operating System Vendor Management Remote Monitoring Passwords Apps Analytics Automation Users BYOD Remote Computing Managed IT services Mobile Computing Internet of Things WiFi BDR Mobile Device Marketing Outsourced IT Apple Data Management The Internet of Things History Managed IT Services Artificial Intelligence Firewall Alert Browser App Save Money Cloud Computing IT Consultant Encryption Big data Spam Office 365 Bring Your Own Device Help Desk Maintenance Antivirus Printer Two-factor Authentication Gmail Bandwidth Business Technology Office Health Content Filtering Windows 10 Going Green Hiring/Firing Training Hard Drives Budget Wireless Technology Computers Saving Time Search Virus Tech Support Managed IT Government Employer-Employee Relationship Cybercrime Best Practice Information Technology Lithium-ion Battery Cost Management Outlook Windows 8 Document Management Healthcare Access Control Customer Service VPN It Management Travel Education Blockchain Recovery Update Phone System Networking Hacking Information IBM Money Augmented Reality PowerPoint Proactive IT SaaS Running Cable Humor File Sharing Administration Hard Drive Law Enforcement Applications Intranet Twitter Compliance Managed Service Mobility Website Data storage Avoiding Downtime iPhone Risk Management Password Legal Save Time Downtime Regulations Paperless Office Vulnerabilities Fax Server Telephone Systems Comparison Tablet Company Culture Sports Disaster User Computing Computer Repair Hosted Solution End of Support Social Networking Social Robot Wireless Data Security Securty Google Maps DDoS Patch Management Solid State Drive Data Loss Social Engineering Scam Black Market Flexibility Cryptocurrency Word Retail Current Events Data Breach Laptop Cortana Business Growth Value Business Intelligence Private Cloud Excel Digital Digital Payment Project Management Management Telephony Hacker Websites Router Customer Relationship Management Machine Learning Lifestyle Distributed Denial of Service USB Mobile Technology YouTube Trending Presentation Gaming Console Cooperation Software as a Service Unified Communications Settings Vendor Uninterrupted Power Supply Mouse Public Cloud Vulnerability Virtual Desktop Webcam Specifications Safety Text Messaging Programming Identity Theft Statistics Bitcoin Documents Data Protection Windows 7 IT service Network Congestion Teamwork Heating/Cooling Distribution Entertainment Virtual Reality Downloads Politics Storage Automobile Inbound Marketing Emails Bluetooth Streaming Media Conferencing Chromebook Computing Infrastructure Hack Voice over Internet Protocol Redundancy Monitoring How To eWaste Google Docs Net Neutrality Pain Points Experience Chrome User Error Download Evernote Co-managed IT Virtual Assistant Cleaning Monitors Office Tips Processors Start Menu Tech Terms Computer Accessories Microchip Taxes Emergency Hard Drive Disposal Society Network Management Managed IT Service Saving ZTime Access Displays Equifax Fleet Tracking Reading Samsung Business Owner Logistics G Suite Bookmark Computer Care Micrsooft LinkedIn Device security MSP Employer Employee Relationship IP Address Microsoft Excel Licensing Human Resources Employer/Employee Relationships Debate Drones Desktop Best Practives Finance Hacks Physical Security Application Harddrive Google Play Google Drive Windows Server 2008 Nanotechnology Social Network Archive Business Cards Service Level Agreement Banking Botnet Processor Spyware Mobile Payment Skype Startup Asset Tracking Relocation Tablets GPS Microsoft 365 Unified Threat Management Backup and Disaster Recovery Microserver Sync External Harddrive Browsers Electricity Printing Username Medical IT Permissions Language User Tip Proactive Maintenance Gamification Notifications CCTV Digital Signature Security Cameras Point of Contact Screen Reader Customer Resource management 3D Solutions Ebay Music Piracy Get More Done Upload Business Metrics Computer Malfunction Navigation Thin CLient cache Television switches Writing Smart Tech Reliable Computing Fiber-Optic Database Turn Key In Internet of Things Smart Phones Data Analysis WannaCry Upgrades HTML Printer Server Professional Services Telephone System PDF SQL Server Corporate Profile Recycling Mobile Security Trojan GDPR Time Management Freedom of Information LiFi Analytic Adminstration Integration Pirating Information Software License Trends Motion Sickness Best Available Keyboard Tech Leadership Assessment SharePoint Product Reviews Multi-Factor Security Organize Cost Scalability Work/Life Balance Read Fraud Tactics Fileless Malware Google Calendar Deep Learning Devices Messenger Tracking Domains Tip of the week Proxy Server Azure VoIP UTM Content Rental Service Meetings Public Speaking Modem Touchscreen News Visible Light Communication Memory Electronic Medical Records Transportation Knowledge Device Management IT Plan Enterprise Resource Planning Web Server Shortcut Term Consultation IT consulting Legislation Error Cabling Content Management email scam Addiction Wi-Fi Administrator Entrepreneur Directions Technology Tips Business Managemenet Accountants Webinar A.I. Books Workers Troubleshooting Recording Environment Dark Web Audit CIO Multi-factor Authentication Supercomputer HIPAA Upselling SSID Fake News Advertising Flash Electronic Payment Health IT Employee/Employer Relationship Video Surveillance Staffing Google Wallet online Currency Migration Connected Devices Competition Processing Data Warehousing Windows XP Wireless Headphones Telephone Worker Productuvuty Printers Managing Stress CrashOverride Regulation 3D Printing Capital

toner1