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Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Going Wireless? Consider These Features Before Cutting Your Telephone Cord

b2ap3_thumbnail_voip_plans_just_for_you_400.jpgModern businesses should be all about embracing improvements in both operations and communications. With a customizable and scalable communications solution, your business can enjoy the savings associated with reduced operations costs and maximum efficiency. Naturally, the same solution doesn’t fit each business; therefore, you should be aware of your needs and goals as a company before making such an important decision.

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Know Why Your Customers are Calling You Before You Answer the Phone

b2ap3_thumbnail_voip_features_400.jpgWhat’s the protocol for when your staff gets a phone call from a client or potential customer? If you don’t have a phone-answering procedure in place, then you’re winging it and you’ll end up scribbling notes and fumbling through a Rolodex to answer a customer's question. VoIP offers your business a better way to process company calls.

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3 VoIP Features that Make You Invisible

b2ap3_thumbnail_busiphone400.jpgRemember when you were a kid and you would spy on your family by picking up the extra phone and listening in on their calls? Everything would go great until you sneezed or dropped something, then your cover would be blown and you would be in big trouble. Thanks to VoIP, you can be a superspy and listen in on phone calls undetected!

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Never Miss Another Call with VoIP Presence

b2ap3_thumbnail_phoneman400.jpgWe get it. You are busy, and always on the run. While busyness can be a good thing in certain contexts, one downside of living on a tight schedule is that it makes you miss important phone calls. Now, with VoIP Presence, you'll never have to miss another important phone call again!

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10 VoIP Features to Enhance Business Communications

voipphoneset10.jpgThere are several advantages to switching over your company's phone system from a traditional analog service, to an internet-based Voice over IP (VoIP) phone system. The biggest advantage of using VoIP is saving 50-70% on your long distance phone bill. Other advantages to using VoIP include dozens of valuable features that enhance business communications.

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