facebook linkedin twitter

Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Stop Wasting Time on Troublesome Technology Issues

How to Stop Wasting Time on Troublesome Technology Issues

Does your organization have trouble managing and maintaining its technology? Usually, this responsibility falls to an IT department, but this assumes that you actually have one. Furthermore, it’s easy for an IT department to be so busy with maintaining the state of things that they don’t have time to innovate and improve operations. What’s a business owner to do?

When You’re Stuck Between a Rock and a Hard Place
Technology isn’t something that lasts forever. It either has to be replaced periodically, or repaired and upgraded to ensure functionality in the long run. Of course, this becomes borderline impossible if the people in charge of IT maintenance must continuously accept phone calls and support requests and constantly put out fires. Eventually, you’ll start to suffer from systems that are inadequate, which creates even more problems.

In the end, you’ll just wind up working around issues until they become too severe to avoid. You’ll be forced into two possible situations: 1) Upgrade regardless of what situation your IT budget is in, or 2) Limit your organization’s potential by using inefficient equipment. At this point, you can’t ignore it any longer and you’ll be forced to either upgrade your equipment, or sacrifice functionality.

Managed IT to the Rescue!
Thankfully, you can keep your technology from even getting to this point by implementing managed IT services. With a managed service provider (MSP), you can make sure that your IT budget never gets busted again by premature hardware failure or unexpected maintenance. MSPs are capable of either supplementing or acting as a fully functional IT department for your organization.

If you need IT support, look no further. MSPs can act as a help desk solution. Do you need to implement new hardware? MSPs cover that, too. Whether you want to create a roadmap to implement new solutions, or you want to make incremental monthly investments for preventative maintenance, MSPs can help you improve the way your organization handles IT-related troubles.

Furthermore, if you have an IT department that’s overburdened, Computerware can assist them with the needful. If it’s handling support requests or implementing new and innovative solutions, we can help. All you have to do is give us a call. We can work out a service level agreement that details exactly what your business needs, and the rest will be history--just like your IT troubles!

To learn more about managed IT services, reach out to us at (703) 821-8200.

Continue reading

How Managed IT Services Help SMBs Improve Operations

b2ap3_thumbnail_we_are_msp_400.jpgTechnology is an ever-growing part of today’s society, and skilled technicians are always in high demand. Nowadays, technology is so complex that it takes comprehensive and preventative maintenance to ensure that it continues working as intended. Innovators in the IT industry, like ourselves, have adopted a way to handle IT maintenance that helps SMBs like you better leverage your assets.

We’ll help your business differentiate break-fix IT from managed IT, and how the latter has significantly changed the industry.

How Break-Fix IT Works
The unfortunate truth of the business world is that many professionals who aren’t tech-savvy will continue to use their technology, even though it’s showing signs of degradation. This is a dangerous practice. When technology isn’t receiving necessary preventative maintenance, small issues can blossom into major problems that can no longer be ignored. Some business owners feel that putting off maintenance for as long as possible can save them money, but in the end, it winds up being much more expensive and risky.

Let’s use the automobile as an example. It works best when you provide the proper maintenance, like oil changes, tire replacements, and so on. Unfortunately, some people don’t take very good care of their cars, and what happens to them when their vehicles break down? More often than not, they pay a hefty fee for replacement parts and labor. In some cases, they might have to take a loan out to pay for an entirely new vehicle. These are expenses that can be prevented if the car receives the proper care throughout its life cycle.

How Managed IT Services Work
Break-fix IT may be designed to prolong the inevitable, but proactive managed IT services are designed to resolve issues as they become apparent, in an effort to save you money in the long run. Businesses that utilize managed IT services tend to outsource the responsibility of maintaining IT systems to third-party providers. The goal is to avoid major technology problems by resolving minor issues. For example, taking proper care of your server units and workstations can improve their lifespan, which means that you won’t have to replace them as often due to hardware failure.

The Benefits
Business owners have a lot on their plate, and they often don’t have enough time in the day to accomplish all of their goals. One of the biggest advantages of utilizing managed IT solutions is that you get back all of the time that your team would waste on wrestling with your technology solutions. Plus, replacing a critical piece of hardware before its time is up can be crippling to your budget, making it far more cost-effective to prevent problems rather than continuously replace failing technology.

Basically, the big difference between break-fix IT and proactive managed IT is the fact that you’ll be dealing with fewer technical hiccups due to regular maintenance and management. This leads to more uptime and more cost savings, allowing you to focus on what matters most: running your business.

If your team is ready to improve the way you handle technology, or you’re just sick of dealing with faulty equipment, Computerware can help. Our technicians can provide expert advice and care for your technology. To learn more, give us a call at (703) 821-8200.

Continue reading

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Security Tip of the Week Technology Best Practices Privacy Internet Cloud Business Computing Software Hackers Business Management Microsoft Data Workplace Tips Managed Service Provider Backup Productivity Hardware Network Security Business Email Saving Money Malware Hosted Solutions IT Services IT Support Efficiency Google Small Business Computer Smartphones User Tips Mobile Devices Quick Tips Innovation Gadgets Business Continuity Disaster Recovery VoIP Microsoft Office Network Android Social Media Mobile Office Virtualization Productivity Collaboration Data Backup Server Mobile Device Management Smartphone Communication Data Recovery Miscellaneous Tech Term Ransomware Windows 10 Upgrade communications Unified Threat Management Windows IT Support Passwords Holiday Facebook Operating System Remote Monitoring Apps Managed IT services BYOD Remote Computing Mobile Computing Phishing Cybersecurity Vendor Management Users BDR WiFi Automation Marketing Data Management The Internet of Things Mobile Device Analytics Firewall History Apple Outsourced IT Managed IT Services Browser Alert Artificial Intelligence Save Money App Internet of Things Encryption Big data IT Consultant Bring Your Own Device Gmail Antivirus Cloud Computing Office Maintenance Printer Content Filtering Spam Going Green Office 365 Health Bandwidth Managed IT Help Desk Wireless Technology Saving Time Search Windows 8 Outlook Cybercrime Business Technology Cost Management Tech Support Virus Best Practice Information Technology Lithium-ion Battery Training Windows 10 Hiring/Firing Budget Hard Drives Two-factor Authentication Healthcare Access Control Computers VPN Recovery Travel Employer-Employee Relationship Update Blockchain Hacking IBM Money Document Management Phone System Compliance Mobility Data storage Website Administration Government Intranet Twitter Education Applications It Management Legal Managed Service Networking Risk Management Humor Regulations Save Time SaaS Information File Sharing Hard Drive Law Enforcement Augmented Reality PowerPoint Proactive IT Customer Service Running Cable Solid State Drive Social Networking Wireless DDoS Social Engineering Black Market Flexibility Cryptocurrency Laptop Fax Server Data Security Business Growth Word Patch Management Avoiding Downtime Value Password Cortana Data Loss Machine Learning iPhone Scam Paperless Office Hacker Telephone Systems Business Intelligence Data Breach Sports Digital Payment Disaster Excel Computing Router Downtime Hosted Solution Digital End of Support Project Management User Robot Websites Comparison Customer Relationship Management Tablet Management Securty Company Culture Current Events Computer Repair Social Google Maps Virtual Reality Co-managed IT Cooperation Software as a Service Documents Politics User Error Programming Heating/Cooling Automobile Webcam Statistics Entertainment Emails Vendor Uninterrupted Power Supply Bluetooth Text Messaging Storage Chromebook Network Congestion Computing Infrastructure Hack Bitcoin How To Google Docs Lifestyle Data Protection Experience Retail Download Streaming Media Private Cloud Cleaning Inbound Marketing Monitors eWaste Office Tips Telephony Conferencing Net Neutrality Microchip Taxes Chrome Distributed Denial of Service YouTube Redundancy Pain Points Settings Processors Monitoring Unified Communications Public Cloud Evernote USB Computer Accessories Presentation Identity Theft Virtual Desktop Trending Specifications Safety Start Menu IT service Tech Terms Mobile Technology Mouse Gaming Console Vulnerabilities Computer Care Archive Debate Digital Signature In Internet of Things Device security MSP Upgrades Microsoft Excel Harddrive Skype Bookmark Teamwork Desktop Finance Webinar Google Play Google Drive Windows Server 2008 Nanotechnology Social Network LiFi GPS Processor Spyware Mobile Payment External Harddrive Motion Sickness Startup Asset Tracking Vulnerability Point of Contact Scalability Business Cards Service Level Agreement Browsers Electricity Work/Life Balance Printing Username Medical IT Deep Learning PDF Messenger Unified Threat Management Tracking Backup and Disaster Recovery 3D Ebay Best Available Keyboard Gamification Security Cameras Windows 7 Thin CLient Rental Service Meetings Screen Reader Customer Resource management User Tip Visible Light Communication Memory Cabling Upload Navigation cache Television Smart Phones Recycling Domains Web Server Smart Tech Distribution IT consulting Analytic Piracy Data Analysis WannaCry Downloads Public Speaking Wi-Fi Administrator HTML Professional Services Product Reviews Books Fiber-Optic Workers Database Best Practives Adminstration Pirating Information Read Shortcut Mobile Security GDPR CIO Time Management Freedom of Information Leadership Supercomputer Telephone System Advertising Corporate Profile Flash Software License Worker Trends Tech Staffing Google Wallet Assessment SharePoint Troubleshooting Multi-Factor Security Cost Microserver Windows XP Entrepreneur Fileless Malware Society Google Calendar Device Management HIPAA Devices Voice over Internet Protocol Displays Tip of the week Environment Reading Fraud Samsung Tactics Content Management Competition G Suite UTM Content Modem Micrsooft Touchscreen News Business Managemenet Electronic Payment Employer Employee Relationship Get More Done Proxy Server VoIP IT Plan Licensing Enterprise Resource Planning Printer Server Term Drones Consultation Business Owner Hacks Physical Security Legislation Error Turn Key Electronic Medical Records Knowledge Directions Technology Tips online Currency IP Address Banking Botnet Accountants A.I. Recording Virtual Assistant Upselling Relocation email scam Tablets Addiction Trojan Permissions Language Audit Video Surveillance Application Sync Multi-factor Authentication Organize SSID Fake News Human Resources Dark Web Migration Connected Devices Processing Data Warehousing Saving ZTime LinkedIn Notifications CCTV Wireless Headphones Telephone Health IT Managed IT Service Music Access Business Metrics Computer Malfunction Equifax Fleet Tracking switches Writing Emergency Hard Drive Disposal Reliable Computing Network Management Productuvuty 3D Printing Managing Stress Printers CrashOverride Regulation Capital