facebook linkedin twitter

Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Stop Wasting Time on Troublesome Technology Issues

How to Stop Wasting Time on Troublesome Technology Issues

Does your organization have trouble managing and maintaining its technology? Usually, this responsibility falls to an IT department, but this assumes that you actually have one. Furthermore, it’s easy for an IT department to be so busy with maintaining the state of things that they don’t have time to innovate and improve operations. What’s a business owner to do?

When You’re Stuck Between a Rock and a Hard Place
Technology isn’t something that lasts forever. It either has to be replaced periodically, or repaired and upgraded to ensure functionality in the long run. Of course, this becomes borderline impossible if the people in charge of IT maintenance must continuously accept phone calls and support requests and constantly put out fires. Eventually, you’ll start to suffer from systems that are inadequate, which creates even more problems.

In the end, you’ll just wind up working around issues until they become too severe to avoid. You’ll be forced into two possible situations: 1) Upgrade regardless of what situation your IT budget is in, or 2) Limit your organization’s potential by using inefficient equipment. At this point, you can’t ignore it any longer and you’ll be forced to either upgrade your equipment, or sacrifice functionality.

Managed IT to the Rescue!
Thankfully, you can keep your technology from even getting to this point by implementing managed IT services. With a managed service provider (MSP), you can make sure that your IT budget never gets busted again by premature hardware failure or unexpected maintenance. MSPs are capable of either supplementing or acting as a fully functional IT department for your organization.

If you need IT support, look no further. MSPs can act as a help desk solution. Do you need to implement new hardware? MSPs cover that, too. Whether you want to create a roadmap to implement new solutions, or you want to make incremental monthly investments for preventative maintenance, MSPs can help you improve the way your organization handles IT-related troubles.

Furthermore, if you have an IT department that’s overburdened, Computerware can assist them with the needful. If it’s handling support requests or implementing new and innovative solutions, we can help. All you have to do is give us a call. We can work out a service level agreement that details exactly what your business needs, and the rest will be history--just like your IT troubles!

To learn more about managed IT services, reach out to us at (703) 821-8200.

Continue reading

How Managed IT Services Help SMBs Improve Operations

b2ap3_thumbnail_we_are_msp_400.jpgTechnology is an ever-growing part of today’s society, and skilled technicians are always in high demand. Nowadays, technology is so complex that it takes comprehensive and preventative maintenance to ensure that it continues working as intended. Innovators in the IT industry, like ourselves, have adopted a way to handle IT maintenance that helps SMBs like you better leverage your assets.

We’ll help your business differentiate break-fix IT from managed IT, and how the latter has significantly changed the industry.

How Break-Fix IT Works
The unfortunate truth of the business world is that many professionals who aren’t tech-savvy will continue to use their technology, even though it’s showing signs of degradation. This is a dangerous practice. When technology isn’t receiving necessary preventative maintenance, small issues can blossom into major problems that can no longer be ignored. Some business owners feel that putting off maintenance for as long as possible can save them money, but in the end, it winds up being much more expensive and risky.

Let’s use the automobile as an example. It works best when you provide the proper maintenance, like oil changes, tire replacements, and so on. Unfortunately, some people don’t take very good care of their cars, and what happens to them when their vehicles break down? More often than not, they pay a hefty fee for replacement parts and labor. In some cases, they might have to take a loan out to pay for an entirely new vehicle. These are expenses that can be prevented if the car receives the proper care throughout its life cycle.

How Managed IT Services Work
Break-fix IT may be designed to prolong the inevitable, but proactive managed IT services are designed to resolve issues as they become apparent, in an effort to save you money in the long run. Businesses that utilize managed IT services tend to outsource the responsibility of maintaining IT systems to third-party providers. The goal is to avoid major technology problems by resolving minor issues. For example, taking proper care of your server units and workstations can improve their lifespan, which means that you won’t have to replace them as often due to hardware failure.

The Benefits
Business owners have a lot on their plate, and they often don’t have enough time in the day to accomplish all of their goals. One of the biggest advantages of utilizing managed IT solutions is that you get back all of the time that your team would waste on wrestling with your technology solutions. Plus, replacing a critical piece of hardware before its time is up can be crippling to your budget, making it far more cost-effective to prevent problems rather than continuously replace failing technology.

Basically, the big difference between break-fix IT and proactive managed IT is the fact that you’ll be dealing with fewer technical hiccups due to regular maintenance and management. This leads to more uptime and more cost savings, allowing you to focus on what matters most: running your business.

If your team is ready to improve the way you handle technology, or you’re just sick of dealing with faulty equipment, Computerware can help. Our technicians can provide expert advice and care for your technology. To learn more, give us a call at (703) 821-8200.

Continue reading

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Security Tip of the Week Technology Best Practices Business Computing Privacy Internet Cloud Software Data Hackers Business Management Hardware Microsoft Network Security Workplace Tips Backup Managed Service Provider Hosted Solutions Business Productivity Productivity Email Malware IT Services Saving Money Efficiency Google Computer Small Business User Tips Innovation Collaboration VoIP IT Support Smartphones IT Support Data Backup Quick Tips communications Network Mobile Devices Business Continuity Microsoft Office Gadgets Cybersecurity Android Social Media Data Recovery Disaster Recovery Upgrade Mobile Office Server Communication Phishing Virtualization Smartphone Mobile Device Management Miscellaneous Holiday Ransomware Vendor Management Passwords Operating System Apps Outsourced IT Windows Managed IT Services Windows 10 Tech Term Internet of Things Unified Threat Management Facebook Users Mobile Device Remote Monitoring Automation BDR BYOD Remote Computing Apple Managed IT services Mobile Computing Analytics Data Management Windows 10 WiFi Training Marketing Artificial Intelligence Cloud Computing The Internet of Things History Firewall Browser Save Money App Alert Encryption Big data Help Desk Business Technology Spam Office 365 Two-factor Authentication Bandwidth Information Technology Office Health IT Consultant Hard Drives Budget Gmail Content Filtering Managed IT Going Green Maintenance Government Printer Access Control Cybercrime Bring Your Own Device Windows 7 Antivirus Computers Outlook Saving Time Windows 8 VPN Information Best Practice Lithium-ion Battery Recovery Healthcare Virus Employer-Employee Relationship Tech Support Retail Wireless Technology Cost Management Managed Service Search Hiring/Firing Remote Work Computing Project Management Customer Service iPhone Travel Education Humor Update IBM Augmented Reality Data Security Networking It Management Hacking Money Phone System Blockchain Data Loss Document Management Computer Repair Running Cable Proactive IT SaaS Covid-19 Data Breach Avoiding Downtime Law Enforcement File Sharing Intranet Wireless Twitter Vendor Solid State Drive Hard Drive Compliance Storage Website Data storage Mobility Flexibility Customer Relationship Management Risk Management PowerPoint Applications Legal Save Time Password Value Downtime Hacker Administration Voice over Internet Protocol Regulations Patch Management Conferencing Current Events Scam Company Culture Machine Learning Sports Disaster Telephone Systems User Hosted Solution Monitoring End of Support Social Networking Robot Virtual Desktop Fax Server Securty Digital Social Management Cooperation Websites DDoS Google Maps Excel Vulnerabilities Black Market Software as a Service Cryptocurrency Social Engineering Laptop Net Neutrality Word Business Intelligence Business Growth Meetings Cortana Digital Payment Router Private Cloud Wi-Fi Telephony Paperless Office Comparison Tablet Unified Communications Settings User Error Cost Managed Services Provider Trending Co-managed IT USB Microchip Taxes Presentation Mouse Distributed Denial of Service Redundancy Inbound Marketing How To Employee/Employer Relationship Programming Specifications Safety Public Cloud Licensing Managed Services Evernote Statistics Virtual Assistant Network Congestion Lifestyle Managed IT Service IT service Multi-factor Authentication Documents Identity Theft Pain Points Start Menu Tech Terms Entertainment Telephone Teamwork Heating/Cooling Streaming Media Processor Mobile Technology Bluetooth Politics Virtual Reality Smart Devices Uninterrupted Power Supply Automobile Emails Vulnerability Google Docs Chromebook Solutions Memory Experience Chrome eWaste Computing Infrastructure Hack Gaming Console Professional Services Bitcoin Cleaning Data Protection How To Monitors Integration Text Messaging Distribution Webcam Office Tips Download Downloads Computer Accessories Processors YouTube Electronic Medical Records 3D Transportation Ebay Business Owner Worker Multi-Factor Security Term Thin CLient Micrsooft Assessment SharePoint LinkedIn Software License Trends Tip of the week IP Address Reading Samsung Devices Smart Phones Directions Drones Display Financial Data Google Calendar Webinar Fraud Tactics Recording Electronic Health Records Optimization Application Employer Employee Relationship UTM Content Dark Web Free Resource VoIP Archive Human Resources G Suite SSID Memes Touchscreen News Skype Health IT Adminstration Permissions Managing IT Services Pirating Information Language Knowledge Legislation Error Processing Leadership Consultation Hacks Physical Security IT Plan Enterprise Resource Planning Point of Contact Relocation Tablets Accountants A.I. Wasting Time Telework Technology Tips Banking Botnet email scam Addiction Logistics Surveillance Virtual Machines Digital Signature Bookmark Music Remote Workers Audit Sync switches IT Writing Cyber security Fake News Connected Devices Employer/Employee Relationships Virtual Private Network Best Practives Wireless Headphones Google Play Upgrades Telephone Service Data Warehousing Notifications CCTV Migration Emergency Hard Drive Disposal Analytic Reliable Computing Equifax Fleet Tracking Managing Costs FinTech Access Recycling Business Metrics Computer Malfunction Network Management LiFi Microsoft 365 Development Product Reviews Microserver Device security MSP Browsers Data Storage Computer Care PDF In Internet of Things Upselling Medical IT Trend Micro Microsoft Excel Desktop Finance User Tip Proactive Maintenance Procurement Video Surveillance Work/Life Balance Read Nanotechnology Social Network Security Cameras Deep Learning Threats Google Drive Windows Server 2008 Best Available Keyboard Get More Done Domains Scalability Startup Asset Tracking Navigation Saving ZTime Virtual Machine Spyware Mobile Payment Motion Sickness Business Cards Service Level Agreement Visible Light Communication Video Conferencing Turn Key Public Speaking Messenger Tracking Username Data Analysis Employees PCI DSS Electricity Printing Device Management Printer Server Unified Threat Management Backup and Disaster Recovery IT consulting Communitications eCommerce Gamification SQL Server Supply Chain Management Debate Content Management Trojan Screen Reader Customer Resource management Harddrive GDPR Managing Risk Business Managemenet Shortcut Rental Service Internet Service Provider Flash Troubleshooting Cabling Smart Tech CIO Tech Hypervisor cache Television Organize Entrepreneur Web Server Piracy Upload GPS Advertising HIPAA Books Workers HTML External Harddrive Staffing Fileless Malware Google Wallet Hybrid Cloud Regulations Compliance WannaCry online Currency Environment Administrator Fiber-Optic Database Windows XP IT Assessment Holidays Competition Supercomputer Mobile Security Proxy Server Society Azure Remote Working Corporate Profile Electronic Payment Telephone System Modem Displays Strategy Time Management Freedom of Information Regulation CrashOverride Personal Information Capital Financial Productuvuty 3D Printing Printers Managing Stress