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Computerware Blog

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Successfully Manage Your Reputation

How to Successfully Manage Your Reputation

In the business world, it’s easy to step on someone’s toes without realizing it until it’s too late. Nowhere is this more true than with anyone you provide goods or services. Managing your online reputation is especially important, as anyone could get on their social media accounts and slander your organization or write up a bad review of their experiences. We’ll show you how to mitigate the damage done.

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Domino’s Invests in a Global Fleet of Pizza Delivery Robots

Domino’s Invests in a Global Fleet of Pizza Delivery Robots

On March 29th, Starship Technologies, a self-driving robotics company, announced a partnership with Domino’s Pizza Enterprises, a franchisor for the Domino’s Pizza brand in Australia, New Zealand, France, Belgium, The Netherlands, Japan, and Germany (totaling over 2,000 stores). This new affiliation allows Starship Technologies to build a fleet of autonomous delivery robots, helping Domino’s with its eventual delivery person shortage, based on the company’s growth estimates for the next 5-to-10 years.

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Tip of the Week: 4 Fundamentals of Good Customer Service

Tip of the Week: 4 Fundamentals of Good Customer Service

Customer service can be tricky to gauge sometimes, as you don’t often hear about a consumer’s experience unless you provide exceptional service, or if you’re not providing good enough service. The problem here is that, unless you do something to improve the customer service you provide, you could very well lose them to your competition. What are some steps that your business can take to improve customer service?

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Tip of the Week: Grow Your Business By Improving Customer Service [VIDEO]

b2ap3_thumbnail_customer_service_tips_400.jpgThe Internet has given modern businesses the ability to grow like never before. On the flip side of the coin, the Internet can quickly bring down a business if a dissatisfied customer chooses to broadcast their negative experience and opinions. Therefore, it’s essential to take customer service seriously.

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Fact: Managed IT Services Can Improve Customer Service

b2ap3_thumbnail_customer_service_with_msp_400.jpgAs the owner of a small or medium-sized business, you know how much responsibility rests on your shoulders. Your resources are often spread thin, and a twelve-hour workday is a regular occurrence. If this sounds familiar, you know how tough of a balancing act it can be, especially when you’re trying to maintain quality customer service. Managed IT services can take technology issues off your plate so you can focus on better serving your customers.

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