Computerware

Computerware has been serving the Vienna area since 1976, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Artificial Intelligence: Right For The SMB?

Artificial Intelligence: Right For The SMB?

If the results of a Google search for ‘small business technology trends’ is any indication, artificial intelligence (AI) is not something that just concerns larger businesses and enterprises. Judging by the sheer number of articles that have been produced over the last several months, it is easy to see why a user might get the impression that SMBs who are not considering (or that aren’t already) investigating possible uses of AI are detrimental to their own success.

For those of you who are unclear as to what exactly artificial intelligence is in the modern business setting, it should be noted that AI isn’t necessarily like traditional notions of Skynet from the Terminator series or Agent Smith from the Matrix. The AI we’re referring to hasn’t shown the ability to operate autonomously or made plans to eliminate humanity… at least not yet.

Rather, today’s version of AI is more of a way that computers can learn and solve problems based on information amassed in an extensive database. For example, AI might be referring to an application's ability to understand human speech, take that audio and use it as data to more accurately predict a future purchase based on that audio, as well as, past purchases, buying behavior, demographics and other data. As the database grows, so improves the AI useable with that data.

  • Machine learning - It means that technology uses data collected over time to make better predictions about what you want. The idea of machine learning is not like human learning. It still requires data to be input in some way. This technology is by no means brand new but it has really taken on a new life in recent times.
    ex. Amazon uses your purchase history and the history of those similar to you to better advertise and recommend you products.
  • Deep learning - Machine learning that is enhanced by additional layers of data to further refine predictions making it more accurate as additional layers are accumulated.

AI Already in Use
Virtual personal assistants, like Apple’s ‘Siri’ and Amazon’s ‘Alexa’, are used by millions of people. The majority of those users haven’t realized that they’re already relying on AI. Asking Siri a question and having her answer is an example of machine learning. With each edition of these VPAs, capabilities and features are improving, expanding AI abilities with each release or update. How about Netflix? The popular film/TV application uses machine learning to try and curate content of media that you’re likely to enjoy.

AI and SMBs
Moving forward, your company will likely be met with inquiries regarding whether or not you’ve considered looking into artificial intelligence to improve operations, better accommodate customers, remain competitive with your peers who are considering AI, or any host of perceived benefits for SMBs. An investigation into AI use for an SMB can be something as simple as thinking of ways to automate processes or service customers better using technology. It’s worth noting, however, that before you can even think about using AI to bring your business to the next level, you’ll want to be cognizant of the fact that without advanced technology to handle it, exploring the use of AI is a moot point.

Software and Application Development
Those SMBs who are curious about possibilities but have neither the time nor budget to consider exploring AI for their own use should consider that their line of business application might already be exploring AI use. Which means that even though your SMB is not going to take any specific steps toward vetting and using AI in your business model, you’ll still reap the benefits of what it has to offer.

Far from the AI of Hollywood science fiction, today’s businesses are continuing to find new and innovative ways to apply AI to business intelligence and growth strategies. While small businesses might not have the capital to form their own AI exploration committee, there are still plenty of ways they can use AI to benefit their company and its clients. Are you interested in experimenting with AI? Connect with us at (703) 821-8200 or let us know in the comments below!

In The Wake Of A Disaster, Beware Of Charity Scams
3 Ways Managed IT Can Prevent Technology Troubles
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Saturday, 25 November 2017

Captcha Image

Mobile? Grab this Article!

QR-Code dieser Seite

Tag Cloud

Security Tip of the Week Technology Best Practices Privacy Internet Cloud Business Management Microsoft Software Managed Service Provider Workplace Tips Productivity Backup Business Computing Hackers Hardware Data Saving Money Business Malware Email IT Support IT Services Hosted Solutions Google Efficiency Smartphones Gadgets Quick Tips Small Business Business Continuity User Tips Mobile Devices Computer Mobile Office Disaster Recovery Network Virtualization Network Security Server Microsoft Office VoIP Windows 10 Miscellaneous Upgrade Social Media Mobile Device Management Windows Unified Threat Management Ransomware Android Smartphone Operating System Remote Computing Innovation Passwords BYOD Communication WiFi Remote Monitoring Vendor Management Marketing Holiday Mobile Computing Apps The Internet of Things Firewall History Collaboration Managed IT services Facebook Users Analytics Apple Data Management Save Money IT Consultant Outsourced IT Alert IT Support Automation Productivity Bring Your Own Device Office Big data Health Managed IT Services Content Filtering Phishing Outlook Wireless Technology Browser Search Virus App Lithium-ion Battery communications Budget Managed IT Hard Drives Windows 8 Tech Support Artificial Intelligence Best Practice BDR Hiring/Firing Spam Going Green Gmail Encryption Maintenance Recovery Employer-Employee Relationship Update Phone System Data Backup Help Desk Antivirus Printer Cybersecurity Information Technology Internet of Things IBM Document Management Running Cable Mobile Device Government Saving Time Administration Law Enforcement Customer Service Proactive IT Data storage Computers Travel Education Humor Legal It Management Save Time SaaS Money Bandwidth Computer Repair Black Market DDoS Data Recovery Intranet Word Networking Risk Management Password Telephone Systems Training Cost Management Hacker Disaster Digital Payment Tablet Securty Comparison Solid State Drive Two-factor Authentication Wireless Fax Server PowerPoint Flexibility Social Networking Website VPN Twitter Hard Drive Avoiding Downtime Mobility Hacking iPhone Business Intelligence Current Events Hosted Solution Office 365 Windows 10 User Specifications Safety Social Start Menu Trending Compliance Taxes Gaming Console Software as a Service Network Congestion Access Control Webcam Uninterrupted Power Supply Statistics Business Growth Cybercrime Telephony Monitors Streaming Media Patch Management Google Maps Inbound Marketing Cortana YouTube Unified Communications Settings Chrome Downtime Cloud Computing Processors Hack USB End of Support Router Co-managed IT Presentation Project Management Company Culture Computer Accessories Customer Relationship Management Virtual Desktop Politics Augmented Reality Documents Programming Mouse Lifestyle Heating/Cooling Text Messaging Google Docs Laptop Public Cloud Retail Experience Office Tips Paperless Office Scam Net Neutrality Sports Automobile Pain Points Computing Excel Robot User Error How To IT service Virtual Reality Websites Music Workers Video Surveillance Saving ZTime Social Engineering Tech Terms LinkedIn Upgrades LiFi Digital Signature Bluetooth Access Television Entertainment Computing Infrastructure Archive Samsung Debate Rental Service Deep Learning Best Practives G Suite Point of Contact Visible Light Communication Physical Security Memory Spyware Wi-Fi Microserver Analytic Tablets Thin CLient Data Security Data Protection Sync Advertising CCTV Public Speaking Flash cache Turn Key Google Wallet Leadership Entrepreneur Data Loss Displays Corporate Profile Trojan In Internet of Things Assessment Organize Business Managemenet Emails HIPAA Electronic Payment Banking Redundancy Drones Device Management Scalability File Sharing Data Breach VoIP Consultation Permissions Meetings IP Address Language Human Resources Business Metrics online Currency Cabling Private Cloud Administrator Audit Writing switches Skype Supercomputer Chromebook Emergency Worker Machine Learning Distributed Denial of Service Messenger Computer Care Harddrive Teamwork Storage Work/Life Balance Google Drive Cryptocurrency Employer Employee Relationship GPS PDF Download External Harddrive Licensing IT consulting Botnet Keyboard Books Printing Best Available Electricity Product Reviews Cleaning Ebay 3D Domains eWaste Microchip Business Technology Smart Phones Read Recycling Get More Done CIO Printer Server Windows XP Computer Malfunction Shortcut Reading Downloads Value Regulations WannaCry Troubleshooting Time Management Society Pirating Information Adminstration Staffing Environment Hacks Micrsooft Motion Sickness Competition Relocation Google Calendar Mobile Technology Business Owner Identity Theft Touchscreen Content Management Tracking Notifications Knowledge Webinar Web Server Application Reliable Computing Technology Tips Upselling Digital Mobile Payment Capital Productuvuty Vulnerability 3D Printing CrashOverride

hp supplies medallionLarge2017